Second order for same product which has gone missing, real shame because I won't order from this company again now. Good point to mention was that a refund was offered for both orders without quibblin... See more
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I've used this company and also Healthspan for years. Both are based in St Peter Port Guernsey but the delivery time for Select Healthy is always a lot longer for some reason or other. Currently I am... See more
The website would not allow me to create an account so I phoned. Very helpful lady, but I'm glad I did phone. After processing the order and taking payment, she told me that delivery would be within 2... See more
Their training manager Michelle Gilbert, husband and a neighbour helped mastermind a scam on Kickstarter from which they stole over 52k usd from backers across the globe for a product called sleepie.... See more
People also looked at
Poor service
Select Healthy seem to be running a shoddy outfit. A few weeks ago I made a purchase. After a week I had not had received my order so I called them up to be told that the item was out of stock. I requested they cancel my order and refund my money. This was done very quicky.
10 Days ago I saw the product I wanted (Echinacea 1000mg) was back in stock. I placed another online order. My payment was swiftly taken. A few days later I received a dispatch notice. As of today I have still not received my order. I have called them up again today to be told the item is out of stock. The website still quite clearly says that it's in stock.
Out of courtesy I would expect them to contact me (and other customers in this situation), to advise me that they are out of stock. Instead they just take your money and say nothing. They can't even tell me when they will have the item back in stock. Poor service.
Easy use website
Easy use website, price acceptable but felt the postal delivery overly long.
Never had a problems
Never had a problem, delivery fine, product good
Haven't received my order yet after…
Haven't received my order yet after over a week of waiting. Not sure I'll use you again.
Email sent requesting more information, this had not yet been replied to. So no update, no manners, no customer service, no product and yet they've taken my money. Avoid!
Still waiting for delivery
Very poor customer service.
Tried to use an discount offer code on an order.
No discount appeared on order.
Tried e mailing to ask why no discount was applied.
No answer to e mail.
Tried to phone today.
Call was cut off.
If this sort of service is reflected in the products perhaps the products are as good as the customer service and should be avoided.
Easy website to use
Easy website to use and good choice of payment methods at checkout. Received an order acknowledgement but would have liked an email giving an approximate estimated delivery date but the order arrived in good time. Still to try the tablets and see if they are as effective as previous suppliers.
Very Poor Order Processing
I placed my order (100094930) on Jan 6th on the company's web site having previously discussed with an agent (was cheaper to order on the web site). One week later the order had not arrived and I was asked to review the company's performance. I checked my order on-line and saw it was flagged as "COMPLETE". When I called the company,they told me (a little impatiently IMO) that they were out of stock and "COMPLETE" simply meant that my money had been taken.
In my opinion,
1) the order should not have been accepted or placed if there was no stock
2) Status "COMPLETE" is incorrect and misleading. The order would only be complete when I received it or at the very least when it is dispatched by the supplier
no Product one week after ordering!!!!
Hard to comment on the product when you order on a Thursday and the following Thursday you still have not received the goods.
Get email asking me to rate service…
Get email asking me to rate service when I haven't as yet received my order and no update
Where is it?
Maybe it’s the time of year but I haven’t received my order yet. So I don’t know what to say.
Order undelivered
Order made 23.12.19. Acknowledged then nothing further heard as of todayj
Slow delivery
Slow delivery. Still not received my package or had notification of delivery date. It’s at least 8/9 days since I ordered😩
Bit daft to ask for a review before…
Bit daft to ask for a review before goods are even delivered!
Usual great service
Been using Select Healthy for about 4 years.
Good products at great prices compared with other companies.
Black Friday offers great
Got the Black Friday offers really pleased bought the evening primrose which I have used for ages and the echinacea. Got 360 of both for around half price well chuffed.
Quality items at competitive prices
Quality items at competitive prices. I have been purchasing from them for many years.
Customer services responded very well…
Customer services responded very well and package arrived fine
Always reliable and good value
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