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Select Security Reviews 217

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TrustScore 5 out of 5

4.9

Home Services
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Rated 5 out of 5 stars

I've already recommended Select Security to a widow friend who has never had a Security System. The ease of use is incredible. I grew up with Alarm Force, and this system is so much easier. The tec... See more

Rated 5 out of 5 stars

I love this security company! It is so affordable and I actually get a LIVE person on the intercom if I need one! I have accidentally tripped my own backdoor alarm a few times and within 30 second... See more

Rated 5 out of 5 stars

Works great - remote control from my I Phone is help full. Only thing missing is a "Panic Button" on the I Phone App. Hopefully never needed, but could be important if there was ever a middle of the n... See more

Rated 5 out of 5 stars

Everyone on the team that handles my account is responsive and helpful. The installation was so well done. The equipment works great and I love the remote feature to arm and disarm my system. Also, it... See more

Company details

  1. Home Services

Information provided by various external sources

We've built Select Security around the promise we've made to the communities where we live and work. A promise to protect our customers, neighbors, and families from harm by providing them with effective and affordable security and life safety solutions. In each of our offices, from our Lancaster, PA headquarters to our many branch offices, we've created teams of dedicated individuals who stand ready to share their knowledge with those we serve. Every department, from Customer Care to Human Resources, is focused on making sure our customers' needs are always our first priority. We believe through providing our services, we are helping to create stronger, and safer, communities.

Contact info

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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Rated 1 out of 5 stars

SIREN DOES NOT WORK

Left the house Monday morning and forgot to cut the alarm off, wife calls me about two minutes later and say's that alarm company called and said that the alarm had been triggered, but no siren went off in the house ? so I called alarm company and one of your techs gave me about 5 good reasons it was my fault, so I had him to put it in the test mode and tried it, siren never worked. I called back and talked to a female tech who was very helpful, she walked me thru the menu and turned the siren on. So at this point I must assume that the alarm would not and could not work since it was installed, not very comforting.

May 4, 2018
Unprompted review
Rated 5 out of 5 stars

Best out there

Best out there. Great customer service and very helpful. Installation techs very courteous and helpful.
Highly recommend.

May 4, 2018
Unprompted review
Rated 5 out of 5 stars

AWESOME SERVICE!!

I appreciate being able to actually speak with someone in the office and not having to talk to a robot. Jared is awesome ! I also, appreciate the technicians and their courtesy and respect given when they come out. Demetrius is an awesome, knowledgeable and professional technician.

May 4, 2018
Unprompted review
Rated 4 out of 5 stars

I am and was very satisfied with my…

I am and was very satisfied with my technique, but dissatisfied about my front door chime , it only works if you are coming in the rear door or in the back side of the house where it can be heard , it’s now only on the back door.,I would like for that to be improved..for safety purposes..

May 3, 2018
Unprompted review
Rated 1 out of 5 stars

I'm still having problems.. There is no privacy with my camera. When i arm my panal AWAY. I have to check my phone to confirm because it my say stay or disarms itself. Total waste, no peace of mind.

I'm still having problems. There is

May 3, 2018
Unprompted review
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Reply from Select Security

Hello Stephanie, we apologize that you are experiencing problems. We attempted to call you to resolve this issue. Please contact us back at your earliest convenience.

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