Sell Your-laptop Reviews 

1,060
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Receive the goods and find fault before offering a fraction of what was promised. Use someone else.

Rated 1 out of 5 stars

I've sent in total 3 laptops to them, final value of all of them has been significantly reduced due to some additional "faults" found by them for example: smashed or faulty screen. Screens of laptops... See more

Rated 1 out of 5 stars

Sent my laptop a week ago using their own postage label. They only started processing it yesterday. Despite the "guaranteed same day payment" plastered all over their website. I am yet to receive pay... See more

Rated 2 out of 5 stars

Sent over two laptops. Was paid for one of them, was not paid for the other. Called them about the missed payment, the guy was very evasive. He said I should've received an email & to check my junk ma... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

We provide the means for you to sell your laptop and trade it in for cash. We specialise in laptop recycling. Why not sell your laptop to us today? We collect your item on a day and from an address that suits you and we pay you the very same day that we receive your item!


Contact info

1.8

Poor

TrustScore 2 out of 5

1K reviews

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1.8

All reviews

(1,060)

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Rated 5 out of 5 stars

Great experience

Sold my old broken laptop, the best deal going around as many wouldn't even take it or were offering less than £10!! Sent me a parcel for it super speedily, kept me updated with the process and had the money via PayPal on the monday (sent it Friday afternoon). Absolutely superb service!

August 11, 2015
Unprompted review
Rated 5 out of 5 stars

fab, fab, fab!!

Curious about selling my old laptop so I checked a few sites to have it valued and I was offered the highest price off here. I requested packaging for my laptop and it came within 2 days which was great. I then sent my laptop off and received the full amount in my bank a couple of days later. Cant fault the service. Definitely be using the company again!

August 8, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent way to get value for your old laptop

Sell Your Laptop is an excellent way to generate some cash from the rest value of your old laptop. The offer prices are generous, no hidden costs, and a very efficient processing procedure, including free courier collection and same day payment after evaluation. Highly recommended.

August 5, 2015
Unprompted review
Rated 1 out of 5 stars

ripped off and no response

They offered £450 and then paid £150. They paid the money before I had the chance to reject the offer, so I immediately rejected the payment on Paypal and sent emails requesting they return my laptop. No answer. I have called over 100 times, starting from 9amThey don't answer their phones, they don't respond to emails. They are entitled to offer me whatever they like and I am entitled to reject their offer. They can't just keep my laptop

August 4, 2015
Unprompted review
Rated 4 out of 5 stars

Honest quote

I was skeptical about getting the full amount that was quoted for my laptop, I thought they'd find some additional problems that reduced it's value but they didn't and the full amount was paid no questions asked! Very happy! One star off because the processing took a full two days and they claim to do it in one.. Otherwise perfect, easy, hassle free service. Thank you!

July 30, 2015
Unprompted review
Rated 5 out of 5 stars

Problem solved

After one small problem establishing that they had received the laptop, it passed through their testing and I received the quoted money in a few days.

July 30, 2015
Unprompted review
Rated 1 out of 5 stars

Has the service took a downturn?

Sent my laptop a week ago using their own postage label. They only started processing it yesterday. Despite the "guaranteed same day payment" plastered all over their website. I am yet to receive payment or any further communication from them.
No reply to emails nor is anyone answering the phone. It's a shame, as previous reviews are excellent.

July 28, 2015
Unprompted review
Rated 1 out of 5 stars

Final value significantly reduced vs original quote

I've sent in total 3 laptops to them, final value of all of them has been significantly reduced due to some additional "faults" found by them for example: smashed or faulty screen. Screens of laptops which I've sent were in perfect condition Stay away from them, waste of time!!!

July 21, 2015
Unprompted review
Rated 5 out of 5 stars

Pre-paid postage and the fastest payout I've ever seen

I specified my laptop details (3 laptops) on a Saturday evening, the packaging arrived on Monday morning - 3 boxes with the correct documentation for each laptop inside and lots of good-quality bubble wrap. I packaged up my laptops along with a pre-paid postage label and handed them over to the Post Office. The next morning, Sell Your Laptops received the laptops and emailed me to say so. By the afternoon, they had paid out on all three laptops with no price dispute whatsoever. Just the most hassle free service I've ever used for anything - I'd recommend them without a second of hesitation.

July 19, 2015
Unprompted review
Rated 5 out of 5 stars

Efficient throughout

The website was straightforward to use and it was really helpful to be sent a box with packaging and the necessary labels and forms. Payment was quick.

July 16, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

After trying several similar websites I chose Sell Your-laptop as they offered the highest price and the process was quick and simple.

I took advantage of their offer to supply a box which arrived within 2 days complete with bubble wrap and pre-printed postage. They confirmed receipt of my laptop the day after posting and transferred the full amount the same day.

I would use again

July 15, 2015
Unprompted review
Rated 5 out of 5 stars

Great customer service and price

Sold my old Dell laptop, good price quoted on this website. Free packaging and delivery. Couldn't be easier. Prompt same day payment (same day that they received).
PayPal deducts a fee, remember that. If that is an issue send your bank details for payment. I found out when i received funds with a fee deducted. On complaining this to seelyourlaptop team I got courteous clarification and i have requested them to mention this to all their clients and to put this on their website. Good customer service and prompt reply to my query.
I will use the service again when required.

July 15, 2015
Unprompted review
Rated 5 out of 5 stars

Quick and easy service

Good service provided. All the packaging was sent to me.
I couldn't return the parcel before the quote expire date, sent an email and got an extended quote for another 5days.
Money was transfer as soon as the parcel was received.

July 14, 2015
Unprompted review
Rated 5 out of 5 stars

Superb, efficient service

Contacted the website who offered to post boxes and packaging and return postage for free. Payment through within three days of receipt of items. Couldn't ask for better service!

July 14, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service as promised

I opted for the free packaging materials and self post option. The packaging materials arrived within 2 days, and I received full payment within 3 days after I posted my item. Very satisfied customer, will definitely recommend.

July 12, 2015
Unprompted review
Rated 5 out of 5 stars

Great service!

I was ploughing through the internet in search of a trustworthy and reliable company that also offered good quotes. I came across Sell Your Laptop and I found the process so straightforward - they pay for the postage and I got my payment within 48 hours and was paid the exact amount I was quoted.

I would really recommend! They also email you to confirm receipt of the laptop. I felt reassured the whole way which is important especially when you're selling something so valuable as a laptop!!

July 10, 2015
Unprompted review

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