Sell Your-laptop Reviews 

1,060
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Receive the goods and find fault before offering a fraction of what was promised. Use someone else.

Rated 1 out of 5 stars

I've sent in total 3 laptops to them, final value of all of them has been significantly reduced due to some additional "faults" found by them for example: smashed or faulty screen. Screens of laptops... See more

Rated 1 out of 5 stars

Sent my laptop a week ago using their own postage label. They only started processing it yesterday. Despite the "guaranteed same day payment" plastered all over their website. I am yet to receive pay... See more

Rated 2 out of 5 stars

Sent over two laptops. Was paid for one of them, was not paid for the other. Called them about the missed payment, the guy was very evasive. He said I should've received an email & to check my junk ma... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

We provide the means for you to sell your laptop and trade it in for cash. We specialise in laptop recycling. Why not sell your laptop to us today? We collect your item on a day and from an address that suits you and we pay you the very same day that we receive your item!


Contact info

1.8

Poor

TrustScore 2 out of 5

1K reviews

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No recent history of asking for reviews

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1.8

All reviews

(1,060)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

i have had a very good and respected experience

i have used the sell your laptop just once but i have received brilliant
service from start to end. i received my box to send in my laptop very quick
and i received a very nice e-mail once my device was received. i recommend
sell your laptop to anyone.

October 15, 2015
Unprompted review
Rated 5 out of 5 stars

Recycling laptops

Excellent service, everything was done quickly and efficiently. From registering online to receiving the money via PayPal took 4 days.

October 10, 2015
Unprompted review
Rated 5 out of 5 stars

Service with a smile

Fast service, quick payment, honest. What more can you want from a service company. I have used Sell Your-Laptop many times and every single time they impress me.

September 23, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent and fast service

Very good web based purchase service. Full and easy selection of laptop model. Fast delivery of packaging and decision on payment. Will recommend to others.

September 22, 2015
Unprompted review
Rated 5 out of 5 stars

What a great service

Perfect service, no failings what so ever, price was paid, great collections service and the bank transfer was a doddle. Top notch guys, will be using you again and again!!!

September 18, 2015
Unprompted review
Rated 5 out of 5 stars

Selling my laptops

Both my son and my husband had laptops that they no longer used, unsure of what to do with them they sat idle on a shelf gathering dust while the new one was being used. fed up with dusting them I took to my laptop looking at various sites on which to sell them most telling me they were worth very little. I then typed in sell my laptop again various sites scrolled down and found sell you-laptop, on at times struggling to find the various details this site required i came to the final button push "get your price" and for both laptops was pleasantly surprised, even though a little skeptical i decided to go ahead what did i have to lose. If I had wanted they would even send the packaging, I decided to package myself and print off the freepost postage labels available to download, along with my invoice, took along to my local post office and waited to see what happened, very quickly I received an email to say my laptops had been received and were going for inspection after which i would receive another email with my offer details, the very next day the email came telling me my full offer had been paid to me via my payment choice. I could not have been more happy with the experience with this company and have since recommended to others. First class

September 16, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

Fast transaction and turnaround once they received my laptop. They paid the amount they quoted on the website for my 5yr old acer aspire so very pleased.

September 16, 2015
Unprompted review
Rated 2 out of 5 stars

Very poor customer service and unconvincing requote

This website presents itself to be a very simple process. I contacted the company on a few occasions after sending the laptop. I only got confirmation that they had received my laptop 3 days after it should have arrived (I never got an answer when I called). I then only received a quote for my laptop a week later - hardly a quick service. I accepted the requote as it was still a decent enough price but, given that the laptop was in good condition and had barely been used, I think that knocking 20% of the price off for case damage was not at all justified.

September 13, 2015
Unprompted review
Rated 5 out of 5 stars

Fast, efficient, trustworthy,

The entire process was over within a week and I received my money for my laptop. Extremely well handled by their team, very fast and efficient.

* For your peace of mind, I am a legit customer, I understand that a lot of these reviews seem scripted, this is my honest feedback.

September 12, 2015
Unprompted review
Rated 5 out of 5 stars

Very Impressed!

Posted my laptop on a Tuesday afternoon, price quoted cleared into my bank account on Thursday morning. Great service!

September 11, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Easy to use website, higher offer for laptop than other companies and very efficient service. Prompt communications and payment.

August 26, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

Fantastic quick service and full payment quoted was made on day laptop arrived.

August 22, 2015
Unprompted review
Rated 3 out of 5 stars

Mixed feelings

Good points:
Price generally better than elsewhere
Free post (including sending box to post item and free return)
Money paid quickly once agreed price
If you don't like the price offered they will return the item for free
Less positive points:
Website says that items are dealt with on day of receipt - tracking information of RM parcel shows there was a three day delay from receipt to dealing with the laptop
No answer to specific contacts (emails and telephone)
There always seems to be something wrong with the laptop (two I have sent to them - first they said webcam did not work, second speakers and touch pad (although I had used these the day I sent them off to the company!)

So they do pay - but not necessarily the price and timescale quoted. But then they do charitable work so you have to balance this off. And you can always see what they price your laptop for resale as they have a presence on ebay under Millrace IT

August 21, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service, quick payment, no quibbles

This is the second time I have used this company - I sold my daughter's lap top 2 years ago so thought I would use them again to sell mine.

Still the same excellent service. Packaging received quickly and once laptop received by them testing and payment made quickly.

Thoroughly recommend.

August 18, 2015
Unprompted review
Rated 5 out of 5 stars

excellent service

Boxes took about 3 days to arrive, sent them back and the next day received an email confirming receipt and then got an invoice emailed the same afternoon confirming that the amount they'd quoted initially had been sent to my bank account. Checked it, and it had. Very impressed with the quick and efficient service. Would definately recommend them based upon my experience.

August 14, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Sent off my iPad in the prepaid bag sent to me in the post and within four days had the money that I was quoted in my bank account !! Excellent speedy service and nice to get the price quoted with out any haggling once they had my iPad !! Would use again and highly recommend!

August 13, 2015
Unprompted review

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