Sell Your-laptop Reviews 

1,060
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Receive the goods and find fault before offering a fraction of what was promised. Use someone else.

Rated 1 out of 5 stars

I've sent in total 3 laptops to them, final value of all of them has been significantly reduced due to some additional "faults" found by them for example: smashed or faulty screen. Screens of laptops... See more

Rated 1 out of 5 stars

Sent my laptop a week ago using their own postage label. They only started processing it yesterday. Despite the "guaranteed same day payment" plastered all over their website. I am yet to receive pay... See more

Rated 2 out of 5 stars

Sent over two laptops. Was paid for one of them, was not paid for the other. Called them about the missed payment, the guy was very evasive. He said I should've received an email & to check my junk ma... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

We provide the means for you to sell your laptop and trade it in for cash. We specialise in laptop recycling. Why not sell your laptop to us today? We collect your item on a day and from an address that suits you and we pay you the very same day that we receive your item!


Contact info

1.8

Poor

TrustScore 2 out of 5

1K reviews

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1.8

All reviews

(1,060)

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Rated 5 out of 5 stars

Ethical business, efficient service and quick payment

I received the best price, when comparing with other sites offering to buy my laptop. I was impressed by the policy whereby they will return your laptop for free if you don't accept a revaluation.

Payment was received the same day that they received the laptop, so I'm very happy with the service.

I am doubly happy to have used Sell Your Laptop (Millrace IT) as they are a bit for profit, social enterprise that ensures nothing goes into landfill and all profits go to charity.

May 17, 2017
Unprompted review
Rated 5 out of 5 stars

I would recommend this company to …

I would recommend this company to anyone. Great service and payment price quoted and paid into my paypal on the day the Laptop arrived to the depot. Return box arrived in two days from filing the online form. I managed to post the laptop on the same day and within two days the money was in my Paypal account. Don't let the other bad reviews put you off using this company. Well done guys A+++++++++

May 3, 2017
Unprompted review
Rated 5 out of 5 stars

No problems at all

No problems at all. They sent me a box and bubble wrap. I returned the laptop and they paid me the quoted value in full on day of receipt.

April 29, 2017
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID TERRIBLE COMPANY

AVOID AVOID AVOID TERRIBLE COMPANY

Sent my laptop to them, got told it was not as described so rather than paying the initial £90 quoted they would pay £31 therefore asked for the laptop back.

When I FINALLY received the laptop back it came with the wrong charger, no bag and doesn't work! It was in full working condition when sent.

Emailed customer services who were rude and have provided no solution.
AVOID

April 26, 2017
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY AT ALL COSTS

AVOID THIS COMPANY AT ALL COSTS. GIVE YOU ONE PRICE, THEN WHEN THEY RECEIVE YOUR GOODS THEY COME BACK AND SAY THEY ARE NOT THE SPECIFICATIONS YOU SAY THEY ARE OR, THERE US THIS WRONG/THAT WRONG WHEN YOU KNOW FULL WELL THEY ARE WORKING AND IN GOOD CONDITION WHEN YOU SENT THEM AND, YOU HAVE NO CHANCE OF GETTING SAME DAY PAYMENT AND IN SOME CASES, IF YOU GET ANY PAYMENT AT ALL.

IN OTHER WORDS - A V O I D, A V O I D, A V O I D, A V O I D

April 12, 2017
Unprompted review
Rated 1 out of 5 stars

did not send me back the orginal laptop …

did not send me back the orginal laptop I got some scruffy dell I sent them a hp elite book mint fully working looks like if you do not accept there offer thay will steal your laptop and send one of there scrapped laptops back to you beware thay are criminals do not trust them at all reported to trading standards

April 11, 2017
Unprompted review
Rated 5 out of 5 stars

Laptop Sales

Efficient, decent price, completed transaction as quoted, packing materials received and payment made promptly. Would recommend

March 23, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

I had an ancient laptop to dispose of, and wasn't really expecting to get anything for it, but I did want the security of knowing that the data would be securely wiped. This company was extremely efficient, allowed me to send the laptop to them for free (they even provided the packaging, which came the next day) and responded promptly to emails.As an added bonus, they even paid me a small amount, which arrived in my bank account within three days. Their website is well designed and easy to navigate. I would thoroughly recommend them, and would certainly use them again.

March 22, 2017
Unprompted review
Rated 1 out of 5 stars

Not to be trusted

I sent my laptop to this company and the quote given origionally given was revised upon their engineers advice. I knew for sure the machine was not as old as they claim since I knew exactly when I purchased it. I went ahead to accept the revised quote and for almost three months now I have not received my money. Several calls have been made to them and it always goes to voicemail. Not to talk of the emails I have sent. I ended incuring more cost from my service provider for calling the number that was given me. I would say they are not to be trusted.

February 17, 2017
Unprompted review
Rated 5 out of 5 stars

Perfect

Sent in 4 Laptop and they paid the same day, very good service, will be using them again very soon.

February 2, 2017
Unprompted review
Rated 3 out of 5 stars

Did not turn up when stated

I arranged for the sale and collection of my laptop and the delivery driver did not turn up to collect it. Neither did I get another date scheduled for my convenience they turned up to take it at random. The actual acknowledgement or receipt and sending the cheque was speedy.

February 2, 2017
Unprompted review
Rated 5 out of 5 stars

Very quick and easy to deal with

The whole process was very straightforward and they were quick to transfer the money to my account. I got the exact amount I was quoted on the website which isn't always the case with these types of services (in my experience anway!)

January 27, 2017
Unprompted review
Rated 5 out of 5 stars

They do as they say...

My Dell Inspiron 15R stopped booting about some six months back and was since then lying around.
To be frank I was not expecting any money out of it but wanted to ensure that it gets recycled in the most environment friendly manner possible. Started looking for options, out of list of 10 vendors I checked, this vendor surfaced on top.

I would recommend this to anyone as not only they respect the quote they give but also in my case money transfer happened the same day of delivery. Happy customer :)

January 25, 2017
Unprompted review
Rated 5 out of 5 stars

Impressed

Posted late Monday evening (so left Post Office Tuesday) and received email from Sell Your Laptop early Wednesday to say it was received. Received second email with a receipt for payment later in the day and sure enough checked bank and promised value was in bank.

Very, very impressed.

January 19, 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Website easy to use. Packaging received quickly in order to post laptop. Useful updates sent regarding current status. Fair price paid. Many thanks.

January 19, 2017
Unprompted review
Rated 5 out of 5 stars

Full quote paid

Price offered could have been better, but it was the best on offer. Full amount quoted was paid with no problems and postage was prepaid.

January 11, 2017
Unprompted review
Rated 5 out of 5 stars

Did what the website name suggests

I've sold a few laptops through this website now and they provide an excellent service in my opinion. The box delivered to your home option is a great idea which reduces any issues around finding an appropriate box and getting the packing right. The decision is quick. I would use them again.

December 18, 2016
Unprompted review
Rated 5 out of 5 stars

Super Fast & No Gimmicks

Great experience, would recommend and use over and over again. Delivery of their packaging arrived within a couple of days, posted and the very next day, I received confirmation of its arrival.

Communication was excellent, was kept in the loop of each stage and then the full payment I was quoted was paid into my account the same day. Great job guys!

December 12, 2016
Unprompted review
Rated 5 out of 5 stars

It works

Asked them to send a box came within 3 days. Posted laptop off on the Friday evening, they recieved on the Monday and was paid late afternoon. Got the amount quoted too, but paypal took 3% :(.

November 30, 2016
Unprompted review

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