Sell Your-laptop Reviews 

1,060
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Receive the goods and find fault before offering a fraction of what was promised. Use someone else.

Rated 1 out of 5 stars

I've sent in total 3 laptops to them, final value of all of them has been significantly reduced due to some additional "faults" found by them for example: smashed or faulty screen. Screens of laptops... See more

Rated 1 out of 5 stars

Sent my laptop a week ago using their own postage label. They only started processing it yesterday. Despite the "guaranteed same day payment" plastered all over their website. I am yet to receive pay... See more

Rated 2 out of 5 stars

Sent over two laptops. Was paid for one of them, was not paid for the other. Called them about the missed payment, the guy was very evasive. He said I should've received an email & to check my junk ma... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

We provide the means for you to sell your laptop and trade it in for cash. We specialise in laptop recycling. Why not sell your laptop to us today? We collect your item on a day and from an address that suits you and we pay you the very same day that we receive your item!


Contact info

1.8

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(1,060)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient service

Great service. Box sent to me within 3 days with free postage back and money in my account within 2 days of sending my laptop back. Would highly recommend this service.

February 27, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

Fantastic company, easy to use website, excellent service and really good price.

February 24, 2016
Unprompted review
Rated 5 out of 5 stars

Superb service, easy to use, common sense prices

I found this company on google and was a bit sceptical at first. I sent a really old beat up laptop, downloaded their quote and shipping label which is free shipping. They rec'd, I got an email, they reviewed, I got an email, they requited, I got an email, I accepted requite and got paid same day into my PayPal. I have sent 12 laptops since. Communication superb. Service superb. Thanks.

February 19, 2016
Unprompted review
Rated 5 out of 5 stars

Really quick and easy

Can't fault this service. User friendly website, freepost boxes and packaging dispatched right away and prompt response from the Company confirming receipt of laptops.

Very happy.

February 11, 2016
Unprompted review
Rated 5 out of 5 stars

Delightful

Everything stated on the website is true. I asked to be sent a box and it arrived quickly. I was pleasantly surprised that they even sent the bubble wrap. Payment was almost instantaneous.

February 9, 2016
Unprompted review
Rated 5 out of 5 stars

Honest and swift! Wow!

I would rate this company as A1. From the start the quote was honest, no-nonsense, fast and clear. The instructions to send the laptop in couldn't have been simpler. Sell Your Laptop even pay the postage! Stress-free, seamless service. Will recommend Sell YourLaptop to my friends!

February 4, 2016
Unprompted review
Rated 5 out of 5 stars

Quick assessment and payment

Instructions were clear. I received confirmation email the day after I sent my package. And the following day, I got my payment to paypal. It's great.

February 2, 2016
Unprompted review
Rated 1 out of 5 stars

Complete shambles

We arranged to sell our laptop, and waited in all day for the courier. There was no courier.

I tried phoning several times, not one of my calls was answered.

There was no response to either of the emails I sent.

Give it a try: if you're thinking of using this company, call them first on 01376 518509. They won't answer: that tells you all you need to know.

They've also tried to get this review removed, and insisted that I 'prove' I was a customer. Fortunately I still had the shipping sheet they sent me to print out, to include in my parcel.

Should I be suspicious of all the glowing positive reviews from people who have only reviewed one company?

January 27, 2016
Unprompted review
Rated 5 out of 5 stars

Exactly as promoted on their website

Sell Your-laptop offered a good value and the service was excatly as promoted. As I live near their premises I was able to deliver the laptop to them which speeded things up. The service was prompt and the offered price paid very quickly.

January 22, 2016
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I sold my laptop and received the price given.
Unfortunately, my laptop got to the company late in the post due to royal mail issues. However, the manager Steve kept in contact with me and had great communication. I will use this company again

January 21, 2016
Unprompted review
Rated 5 out of 5 stars

Great experience

A straightforward efficient service that does exactly what it promises. I have now used it twice and thoroughly recommend it to anyone with a redundant computer to dispose off. Thank you.

January 21, 2016
Unprompted review
Rated 5 out of 5 stars

Easy and quick, paid exactly what their estimate said they would

I tried several laptop buying sites before picking this one. Site easy to use, and gave a very fair estimate of laptop value. They sent packaging free for me to send the laptop (freepost). Whole process quick and easy. They paid dull estimate value into my account about a week after sending the laptop. They will certainly be my first choice next time I have a laptop to sell.

January 16, 2016
Unprompted review
Rated 5 out of 5 stars

Very satisfied customer

Sell Your-laptop delivered on its promise of same day payment. Only comment is the third party courier (DPD) used by the Company which was not reliable. We arranged for a pick up and DPD confirmed by SMS that they would arrange a pick up between 11:45 and 17:00. So we waited for the courier, listening out for the doorbell. At 15:45 I received another SMS from DPD informing me that they were unable to collect the package as no one was home and asked to rearrange to another day!

Unwilling to spend another day waiting for them, I changed my delivery option to FREEPOST, printed out the label and dropped it off at the local post office at 16:30 the same afternoon. The laptop was confirmed received when i checked at 9:00 the following morning and payment was made for the quoted amount in the afternoon.

Excellent service from Sell Your Laptop and Royal Mail but lousy service from DPD!

Would definitely recommend... sell your laptop that is. And also Royal Mail :)

January 14, 2016
Unprompted review
Rated 5 out of 5 stars

Quick and hassle free.

Filled in the simple form on Wednesday night, received the box and sent the laptop in for free on Friday, got paid on Monday. Easy and speedy service for those with unused laptops lying around, or those that have recently upgraded as I had. Would definitely recommend.

January 12, 2016
Unprompted review
Rated 5 out of 5 stars

Sell your laptop

I got my quote for my laptop from the website. Sent my laptop away and receive the money I got quoted.if you want money for your laptop I recomend you use sell your laptop.very fast efficient service.a very happy customer.

January 6, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look