I contacted Sendean regarding water compromising my lens and body, and they confirmed that this was something they could undertake. Lens and body were stripped, cleaned, overhauled and serviced. Turna... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
At Sendean Cameras, fixing broken cameras and lenses is what we’re all about. We have the skills and expertise to get your kit working as good as new.
Contact info
25 Waterson Street, E2 8HT, London, United Kingdom
- 020 7242 7733
- feedback@sendeancameras.co.uk
- www.sendeancameras.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy.
Very happy with the repairs and servicing of some of my toys, Sendean were able to do what Fixation couldn’t. Next time I break stuff, I’ll be back. 🤘
Thought I was stuffed but Sendean sorted it.
Really thought I was stuffed when my Canon developed a fault. Found Sendean, had a brief chat with them, and they said they could help. I dropped my camera off, and it was taken care of. They also sorted out some minor problems that I was unaware of.
A very professional and polite team. Many thanks.
10/10
Wonderful customer service keeping me updated and clearly answering any and every question I had. Already recommended this store to other photographers and I will be going back to them should I have any further issues.
I found them very helpful and…
I found them very helpful and knowledgeable. Very friendly. The camera I sent for a service works like a dream and a pleasure to use once again. I would not hesitate to use them again in the future.
Safe hands in a crisis!
Safe hands in a crisis! Treasured dslr camera broken after dropping on floor, and previously broken lens on same dslr pushed off tripod! Who you gonna call? Sendean - if it can be fixed they will explain and quote, with options, then do the repair expertly in good time (or to an urgent date for a little more).
A delight to deal with
A delight to deal with. Don't be put off by the exterior appearance or location. They are superbly professional, keep you informed at every stage and keep to their promises. Strongly recommended.
The company is knowledgeable
The company is knowledgeable, friendly and efficient and I am happy to travel across London to use their service. What's more the prices are good value. An example, I was told by a reknowned repairer near to me, that a faulty 2 year old lens could not be repaired, as the maker no longer stocks the parts. I brought it to Sendean for a second-opinion and the lens is now as good as new!
Well done on repairing my canon video…
Well done on repairing my canon video camera. 1st class operation
Quality service
I had a very pleasant experience with Sendean as a first time customer. Their customer service comes from a place of kindness and consistency. My repair was quite a costly one but the customer care and understanding made the whole experience painless from start to finish. My reason for 4 stars has nothing to do with the service as I recommend them highly but just wish there was a weekend day option for pick up or drop off. I will definitely use Sendean again and 5 stars to Romania on reception!
Fast and professional service.
Prompt and well communicated service
Went above and beyond to help me
Thank you to all members of staff who dealt with my repairs and enquiries, I had a few issues which were misunderstandings and the replies from the company were courteous, prompt and professional and the technician went above and beyond to give me a working camera back and helped explain the process with the issues, I would certainly recommend Sendean for anybody wanting vintage equipment servicing and saving for the future, thank you.
Excellent service, lovely people
Dropped my camera on holiday. Popped in to get it fixed in time for the next. Lovely people. Excellent service. No drama.
10/10 Service
Sendean was very supportive and helped me through the entire process and made it so easy.
Great experience
Great experience! My camera was back safe and sound, all the damage restored, and the communication throughout made me feel confident and informed on the progress.
Good service and lovely staff
I dropped off my camera, kindly requesting that the battery gets checked too (not replaced or fixed, just checked) as it had gone underwater, and the person behind the desk said they can do that for me. I also wrote it on the form. When I went and picked up my camera, I asked about the battery, and was told everything should be working. As I arrived home, I tried to turn it on; it didn’t work. Went back and they fixed it. Owner has been very kind all throughout. Trustworthy repair shop, and good communication.
Highly professional
My Contax T2 was no longer focusing properly. I hesitated a lot because the price of the repair, including a complete revision, was equivalent to the value of the camera. The quote and deadline were respected, and I got my Contax T2 back, which is working perfectly again. Thank you, Sendean.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








