Sendean Cameras Reviews 

423
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's professional service and the high quality of their repairs, often returning items in an 'as good as new' condition. Many reviewers highlight the staff as knowledgeable, friendly, and efficient, providing excellent communication and prompt service. People appreciate the ability to fix complex issues, even for older or vintage equipment, often exceeding expectations and restoring functionality. However, some customers also noted that the repair process can be expensive or costly. Despite this, many of these reviewers still found the quality of the service and the resulting product to be well worth the investment, justifying the price for the excellent results achieved.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with repairs that made... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, efficiency, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of service and repair,... See more

Price

Customers had ambiguous experiences with price, with some reviewers finding the services expensive, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Sendean regarding water compromising my lens and body, and they confirmed that this was something they could undertake. Lens and body were stripped, cleaned, overhauled and serviced. Turna... See more

Rated 5 out of 5 stars

Well, I've been taking cameras to Sendean since back in the day when they were in St Anne's Ct. They have always been the go-to place for camera repairs. They have been consistently professional in... See more

Rated 5 out of 5 stars

I’ve been using Sendean camera repair service 4 times in the past 15 years and am very happy with the results. Very pleasant & helpful staff at the reception desk and prompt follow up to my queries... See more

Rated 5 out of 5 stars

This time my Canon AE1 Program film camera and 50mm lens - unused for decades, shutter and other malfunction problems - gotta go to Sendean! As with other repairs over the years - previously an expen... See more


Company details

  1. Camera Repair Shop
  2. Camera Store
  3. Photo Shop

Written by the company

At Sendean Cameras, fixing broken cameras and lenses is what we’re all about. We have the skills and expertise to get your kit working as good as new.


Contact info

4.9

Excellent

TrustScore 5 out of 5

423 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(423)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy.

Very happy with the repairs and servicing of some of my toys, Sendean were able to do what Fixation couldn’t. Next time I break stuff, I’ll be back. 🤘

October 2, 2025
Rated 5 out of 5 stars

Thought I was stuffed but Sendean sorted it.

Really thought I was stuffed when my Canon developed a fault. Found Sendean, had a brief chat with them, and they said they could help. I dropped my camera off, and it was taken care of. They also sorted out some minor problems that I was unaware of.
A very professional and polite team. Many thanks.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Wonderful customer service keeping me updated and clearly answering any and every question I had. Already recommended this store to other photographers and I will be going back to them should I have any further issues.

September 17, 2025
Rated 5 out of 5 stars

I found them very helpful and…

I found them very helpful and knowledgeable. Very friendly. The camera I sent for a service works like a dream and a pleasure to use once again. I would not hesitate to use them again in the future.

September 17, 2025
Rated 5 out of 5 stars

Safe hands in a crisis!

Safe hands in a crisis! Treasured dslr camera broken after dropping on floor, and previously broken lens on same dslr pushed off tripod! Who you gonna call? Sendean - if it can be fixed they will explain and quote, with options, then do the repair expertly in good time (or to an urgent date for a little more).

August 22, 2025
Rated 5 out of 5 stars

A delight to deal with

A delight to deal with. Don't be put off by the exterior appearance or location. They are superbly professional, keep you informed at every stage and keep to their promises. Strongly recommended.

September 17, 2025
Rated 5 out of 5 stars

The company is knowledgeable

The company is knowledgeable, friendly and efficient and I am happy to travel across London to use their service. What's more the prices are good value. An example, I was told by a reknowned repairer near to me, that a faulty 2 year old lens could not be repaired, as the maker no longer stocks the parts. I brought it to Sendean for a second-opinion and the lens is now as good as new!

August 22, 2025
Rated 4 out of 5 stars

Quality service

I had a very pleasant experience with Sendean as a first time customer. Their customer service comes from a place of kindness and consistency. My repair was quite a costly one but the customer care and understanding made the whole experience painless from start to finish. My reason for 4 stars has nothing to do with the service as I recommend them highly but just wish there was a weekend day option for pick up or drop off. I will definitely use Sendean again and 5 stars to Romania on reception!

August 1, 2025
Rated 5 out of 5 stars

Went above and beyond to help me

Thank you to all members of staff who dealt with my repairs and enquiries, I had a few issues which were misunderstandings and the replies from the company were courteous, prompt and professional and the technician went above and beyond to give me a working camera back and helped explain the process with the issues, I would certainly recommend Sendean for anybody wanting vintage equipment servicing and saving for the future, thank you.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! My camera was back safe and sound, all the damage restored, and the communication throughout made me feel confident and informed on the progress.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Good service and lovely staff

I dropped off my camera, kindly requesting that the battery gets checked too (not replaced or fixed, just checked) as it had gone underwater, and the person behind the desk said they can do that for me. I also wrote it on the form. When I went and picked up my camera, I asked about the battery, and was told everything should be working. As I arrived home, I tried to turn it on; it didn’t work. Went back and they fixed it. Owner has been very kind all throughout. Trustworthy repair shop, and good communication.

May 1, 2025
Rated 5 out of 5 stars

Highly professional

My Contax T2 was no longer focusing properly. I hesitated a lot because the price of the repair, including a complete revision, was equivalent to the value of the camera. The quote and deadline were respected, and I got my Contax T2 back, which is working perfectly again. Thank you, Sendean.

July 11, 2025

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