Can't be more happy than this! I've just received my new OceanX Sharkmaster. The shipping has been super fast, the quality of the packaging was not only solid and sturdy, but clearly delivered wit... See more
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Review summary
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Other stores should learn from SeriousWatches how to ensure customer satisfaction and make him purchase again in the future. I've never seen a purchase so safe and tastefully packaged, with lightning-... See more
Company replied
Super fast dispatch and priority shipping. Excellent packing, best in the business. Great item at good price. Hand written thank you note. Repeat customer. Will be back again. Cant recommend these guy... See more
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I had never ordered many things online certainly not a nice watch and I was super hesitant to do it. The staff at Serious Watches were kind, courteous, and respectful. They responded in a timely man... See more
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Company details
Written by the company
We love watches! Based in the Netherlands. Serving the world. Authorised dealer of: BOLDR, Edox, Formex, Maurice Lacroix, NTH, OceanX, Orient, Raymond Weil, Seiko, Sinn, Zelos and more.
Contact info
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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5 stars!
It's always a great pleasure the experience of buying from SeriousWatches. The customer support is fantastic, always willing to clarify all our doubts and always very thorough. The watch was delivered the day after purchase, arrived very well packaged and with a sweet, crunchy, delicious surprise. Thank you, SeriousWatches.
May 19, 2026
Reply from SeriousWatches
Thank you so much for your kind review! We hope that your new watch will be a great wrist companion!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Reply from SeriousWatches
Thank you so much for your kind review! We hope that your new watch will be a great wrist companion!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Can't be more happy than this!
Can't be more happy than this!
I've just received my new OceanX Sharkmaster.
The shipping has been super fast, the quality of the packaging was not only solid and sturdy, but clearly delivered with care ad passion.
Pricing of the watch was more tha fair.
Really, really satisfied with the quality of the service, of the product and the overall value-for-money experience.
May 21, 2026
Unprompted review
Reply from SeriousWatches
Thank you so much for your kind review! We hope that your new watch will be a great wrist companion!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Watch buying with zero problems
Its just nice to have something go without a hitch every now and again. From start to finish, which was by my watches less than 24 hours from order to wrist. I had my new Islander Cherry Blossom #ISL-337 in my possession. The watch is absolutely stunning. I was concerned whether the dial would be quite as good as it looked on the website, but its even better in person. So now its compliments ahoy as I've had over a dozen people asking about what's that on your wrist and where did you get it from?
So 100% recommended as a watch supplier. Excellent service, excellent products and excellent delivery.
May 7, 2026
Unprompted review
Reply from SeriousWatches
Thank you so much for your kind review! We hope that your new watch will be a great wrist companion!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Dishonest business practices!
Again seriouswatches is truly a dishonest company! Always blames customer! Never made my purchase right! Had to fight them thur my bank! Only to get results! Don't give them your hard earned money! Sincerely Paul venticinque.
April 28, 2026
Unprompted review
Beautiful and Esquisite Alpinist SPB117J1
My latest Alpinist collection is this SPB117J1 ... it came beautifully, meticulously and safely wrapped.
The watch is really esquisite and stunningly beautiful. Really love the black dial with the unique 'sharp tooth' indices making it a clean look. Definitely outstandingly stunning and standing apart from the other Alpinists. I have SPB121J1 (Green Dial), SPB531J1 (Midnight Blue) and SPB532J1 (Snowy White). All the Alpinist watches I love. The black dial one is truly unique, one of a kind.
Thank you Serious Watches for your excellent and prompt service. Personally, I like to thank Mark for his patience and advice on getting this watch. Thank you.
April 25, 2026
Unprompted review
Reply from SeriousWatches
Thank you so much for your continued support! We hope that your new watch is a great addition to your collection!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Second Watch I bought from Serious…
Second Watch I bought from Serious Watches and second flawless experience. I Will respeat.
April 1, 2026
Reply from SeriousWatches
Thank you so much for your continued support! We hope that your new watch is a great addition to your collection!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Very nice experience !
Very nice experience !
Reasonable price for good quality.
Great choice.
Fast and safe shipping.
Two thumbs up 👍🏻 👍🏻
March 31, 2026
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy your new bracelet!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy your new bracelet!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy your new bracelet very much!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
The entire experience was very pleasant…
The entire experience was very pleasant and comfortable. All questions were answered and any assistance was provided.
March 28, 2026
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Great experience!!!
Superb experience.Packaging top notch,fast delivery,great timepiece.
March 24, 2026
Reply from SeriousWatches
Thank you so much for your continued support! We hope that your new watch will be a great addition to your collection!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Great customer experience
Great help in getting something that they didn't have on the website and excellent communication throughout so I definitely recommend them ☺️
March 26, 2026
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy your new watches and bracelet very much!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Excellent quality superior handling the…
Excellent quality superior handling the price is right that makes me you’re number one customer you guys are doing a great job. Keep it up and say hello to John for me. Thank you very much Mr. Bradley.
March 24, 2026
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Reply from SeriousWatches
Thank you so much for your continued support! We hope that your new watch will be a great addition to your collection!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Excellent service
The purchased product is of exceptional quality, the service is fast and excellent. Honest recommendation.
March 23, 2026
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy your new watch bracelet very much and that it is a great upgrade for your watch!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
everything is great with…
everything is great with seriouswatches, delivery is fast and customer service is perfect
March 20, 2026
Reply from SeriousWatches
Thank you so much for your continued support! We hope that your new watch will be a great addition to your collection!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
"Everything was incredibly fast
"Everything was incredibly fast. I live in Germany and the delivery was almost instantaneous, with the package arriving in perfect condition. The team at SeriousWatches is truly prepared to provide the best online shopping experience. Congratulations to everyone!"
March 12, 2026
Unprompted review
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
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