We had very few issues with serverloft customer support, and far between. Headaches were minimal and in part caused by our somewhat niche requirements. The vast majority of time we've been very satisf... See more
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Great price and decent hardware. For any preconfigured machine the setup times are usually within one hour. Network connectivity is good, and the machine can utilize the full 1Gbps network throughpu... See more
Glad to have found this company among the many on the market. Their service is what separates them from the rest. Support is really fast and helpful and their personal account managers are great. Th... See more
Company replied
I used their services for some time and didn't have any general issues. Just a few small ones, mainly caused by myself, but the support staff was kind enough to assist me. I'm particularly pleased wit... See more
Company details
Written by the company
Your dedicated server from serverloft provides the best of two worlds: It can be customized, is immediately available and may be canceled at any time, just like a cloud product, while it offers the performance advantage of your own server and complete control over your data.
Contact info
Daimlerstraße 9-11, 50354, Hürth, Germany
- +49 221 - 4291 4355
- info@serverloft.eu
- www.serverloft.eu
Flexible Dedicated Hosting Providers
Server4you offers reliable and flexible dedicated hosting options at an extremely reasonable price. We continually praise their shared hosting options for having fantastic hardware and a great management One reason we’ll always consider Server4you for our hosting needs is their fantastic 24/7 support team.

Reply from serverloft.eu
Prompt support
From our experience, serverloft offers prompt support, the best availability of data centers – also on two continents – and branded hardware as well as easy upsizing and downsizing of servers. They are also very flexible when it comes to letting clients use a separate server for a few weeks as a test or development environment.

Reply from serverloft.eu
Fast ordering, reliable servers, great sales and responsive support
Anytime we need a branded server quickly we can rely on Serverloft and their fast delivery is something you can rely on. The sales is very attentive and support solves problems fast enough.

Reply from serverloft.eu
Partners for life
We have been with ServerLoft for so much time we are able to provide a frank, unbiased review as following:
Great, prompt support, competitive pricing, trustworthy hardware and solid infrastructure, excellent customer care and direct partner communication.

Reply from serverloft.eu
Great Prices - No Handholding
Serverloft offers some of the best prices in the industry for preconfigured dedicated servers. Two locations, one on each side of the pond, gives great flexibility.
It seems that the sales and service departments are getting more professional over the years (I've been doing business with them since 2006), but I must say customer service is still not their strength. They are not trying to sell "managed" servers.
You are up and running with new server quick and easy, and there are no training wheels, so be ready to configure and secure your server on your own.

Reply from serverloft.eu
Excellent Service and support
We have been working together from a long time.
Excellent service.
Very fast and qualified support.
Great price for preconfigured machines, expensive custom setup.
Great price and decent hardware. For any preconfigured machine the setup times are usually within one hour. Network connectivity is good, and the machine can utilize the full 1Gbps network throughput. The support is helpful. Any hardware defects are fixed promptly.
Highly recommended for anybody looking for affordable barebone machines.
Great customer support, we would love if technical support gets as great!
Although during our vServer experience with Serverloft we had lots of issues with the server availability and networking, now that we are on a dedicated Server everything seems to be working fine.
The only problem we faced during our difficulties with the vServer experience was the technical support. They just didn't seem to be too eager to help with the vServer unavailability problems that kept occurring in a very regular basis.
We would love if the control panel got updated, as it seems a bit outdated and "old", making us think that the company is not taking care of their core "client-facing" products, thus lowering our confidence in it.
We would love if there where "alarms" to notice the customers (like myself) when something is wrong. For example, we never received notifications or emails when our vServer was unavailable.
Anyhow, the customer support we received was great and that was the catalytic element that make us want to stay a bit longer and try the dedicated Server experience with Serverloft. The guy that make this happen, Radoslav Iliev, he is GREAT!
THANK YOU
Great dedicated server
Perfect partner for dedicated server. Thanks.
Great Partner
Serverloft its a great partner on dedicated server business!
Fast, propriety, professional
I have been ordered many servers , and I always got what I asked for. In addition as quick as lightning.
If I placed a wrong order, they were kind to me.

Reply from serverloft.eu
Great experience to work with Serverloft-Hardware and the team
The dedicated servers from Serverloft for B2B -customers has a very good price-performance ratio and the perfect service from the customer-care-service and the frist and second-level support.

Reply from serverloft.eu
The best globle company
Look no further! This is the best company (serverloft) i came across after having thoroughly researched dedicated servers and VPS.
i have been using serverloft servers for over two years and have not experienced any single downtime on any of my servers.
They provide a fully managed control panel with limitless features and are a totally reliable company with Professional technical support.
Our dedicated Manager, deals with our enquires such as installing OS to changing rDNS or billing issues.
I would highly recommend purchasing serverloft servers!
Satisfaction
The Prices are correct, a bit expensive compared to other competitor, the tecnnique support is very responsive and professional.
Very satisfied, would recommend them further
I used their services for some time and didn't have any general issues. Just a few small ones, mainly caused by myself, but the support staff was kind enough to assist me. I'm particularly pleased with the professional, quick, and kind work of the customer service team. They are responsive and helpful and don't leave unanswered questions.
Above all high quality services.
Serverloft.eu is about über professional server hosting but in the end the service, the speed and the competence makes the difference.
A good company to deal with, no problems with the services I use.
I use Serverloft for dedicated servers, I've two with them now. One in Europe, the other in the US. I've recently upgraded servers making use of the frequent "one month free" promotions that allowed me to overlap while migrating servers.
Any time I've had to contact them for support I've never had any serious problems, tickets are raised and responded to in a timely manner, generally within a couple of hours.
Based on the experience I've had with using Serverloft for dedicated servers I'd have no problem in recommending them for this and I'm sure they are equally professional in their other service offerings.
Great prices, great hardware but there is always room for improvement
The prices for their hardware is great. Currently and during the past I run servers without any major problems. If only they could improve their e-mail support (faster and more accurate) they would be tops.
Perfect solution with acceptable price
I search a lot of possibilities to dedicated server for my WEB services. I looked through a uncountable providers and they solutions. I did same trial buying and 1 or 2 month performance test and support requests. At finally I decided test they solutions too. I use the serverloft services since 3 years ago...
I'f you have a OS and high-quality administrator experience, I think this is one of the best. My personal oppinion, the serveroft solution is the best performance/price solution when I look a value for money...
Reliability with friendly support and sensible pricing
Serverloft is one of my dependable outsourcing partners for hosting. Migration to a new data centre was amazing without any problem at all, after which the reliability has been excellent. They have worked hard to optimise the network and peering so that there is top availability which I now take for granted. Even when you get frustrated with some strange problem and end up asking some "dumb" questions of support (because your problem can't be explained at first) they are always friendly and professional. After a software upgrade I had some strange readings from two of my servers, which ended up to be just a change in the interface display. Serverloft were helpful enough to physically check the servers for me to confirm the hardware configuration and that it was OK. That's what I call TOP Support!
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