We had very few issues with serverloft customer support, and far between. Headaches were minimal and in part caused by our somewhat niche requirements. The vast majority of time we've been very satisf... See more
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Great price and decent hardware. For any preconfigured machine the setup times are usually within one hour. Network connectivity is good, and the machine can utilize the full 1Gbps network throughpu... See more
Glad to have found this company among the many on the market. Their service is what separates them from the rest. Support is really fast and helpful and their personal account managers are great. Th... See more
Company replied
I used their services for some time and didn't have any general issues. Just a few small ones, mainly caused by myself, but the support staff was kind enough to assist me. I'm particularly pleased wit... See more
Company details
Written by the company
Your dedicated server from serverloft provides the best of two worlds: It can be customized, is immediately available and may be canceled at any time, just like a cloud product, while it offers the performance advantage of your own server and complete control over your data.
Contact info
Daimlerstraße 9-11, 50354, Hürth, Germany
- +49 221 - 4291 4355
- info@serverloft.eu
- www.serverloft.eu
Great reliability, great value, highly recommended
We did a lot of research into hosting options before choosing Serverloft.
We are delighted with the service and we definitely made the right choice. For the past five years they have provided excellent support when any issues arose, and are great value for money.
Very bad support
When things work, they work fine, but when the shit hits the fan, Serverloft is very bad.
Their 24/7 telefon support is limited to saying: "Create a support case using the website."
They disconnect servers without calling first, so their uptime guarantee is worth nothing.
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