Service was straight forward. Received a call on what would be needed and how much the total was, price wasn’t crazy high but more than the average garage.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Hidden charges. On the service schedule it includes brake fluid and states "Check and top up brake fluid", however I am being charged for brake fluid. Customer service was friendly and professional.... See more
Company replied
Good service. Communication needs to be a bit better. I could not reach them on the phone number provided which was very annoying. I am still to get my car but not sure why they have sent the review b... See more
Company replied
Customer service was great from Chris. Clearly outlined exactly what the issues of my car was including cost. Obviously they increase the cost from the garage but in terms of service, can’t complain.... See more
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Company details
Written by the company
Servicing Stop offer car servicing and MOTs with FREE nationwide collection and delivery from your home, work or a convenient location to one of our approved Servicing Stop garages. We can service any make and model, anywhere. You can book online at servicingstop.co.uk. All parts and labour come with a 12-month guarantee as well as a stamped service book. No additional work carried out without your consent. A recent survey has confirmed Servicing Stop as being up to 60% cheaper than other car service providers. In 2009, Servicing Stop featured on the BBC television programme Dragons Den where the company directors attempted to secure additional investment into the company. Despite receiving offers from three of the Dragons (Peter Jones, James Caan and Deborah Meaden), the brothers ultimately decided to continue the development of the business independently.
Contact info
3.8
Great
77K reviews
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Replied to 99% of negative reviews
Typically replies within 48 hours
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Its a great service and very convenient…
Its a great service and very convenient having the car picked up and dropped off. Dean was very professional and informative when he called to talk through the findings of the service.
July 15, 2026
Reply from Servicing Stop
Thank you for the awesome review, Natalie!
We work hard to meet expectations like yours, so we are happy to hear we have hit the mark for you.
Please do come back and see us again next year for your vehicle's next service appointment and until then... We're here if you need anything :o)
Car was collected on 14th still not delivered back on 15th15st the car was collected it was…
First the car was collected it was serviced, I was asked to pay for extras which I did.
But the car had not been returned/delivered. It is almost impossible to contact the company. The AI bot is useless and just tells you deliveries are 4-6 same day, But of course this is the next day.
Contacting customer services is the same.
You have no contact with the garage so you cant find out what's going on.
I will never use this mob again its a nightmare and no car insight.
Car arrived at about 7:30 (a day late !). Seemed to have done a good job but had no contact with anyone until the driver turned up.
Communication from any angle was awful. If anything goes wrong you cant contact anybody. For this reason I stand by my review.
July 15, 2026
Unprompted review
Reply from Servicing Stop
We're sorry to hear that you've experienced issues with the delivery of your vehicle Graeme and we do sincerely apologise for any upset and inconvenience that this has caused. Customer satisfaction is important to us at Servicing Stop so we have asked a member of our team to investigate the details of your case and on completion of this, they will reach out to you privately with a response.
Reply from Servicing Stop
Irfanhusen, thank you for taking the time to share your feedback with us.
We're glad to hear that you are happy with the service that you have received and we hope to see you again next year for your vehicle's next service appointment :o)
Fantastic efficient service
I can't recommend Dean and his team highly enough. They recently carried out a much-needed service and MOT on my car, along with all of the work highlighted in the MOT advisories. Everything was completed quickly, professionally, and to a very high standard.
The price was fair and honest, and they supplied all the necessary parts without any hassle. It's refreshing to find a local garage that you can genuinely trust to provide excellent workmanship and great customer service.
Thanks again to Dean and the team – I'll definitely be returning and wouldn't hesitate to recommend them to anyone looking for a reliable local mechanic.
July 2, 2026
Unprompted review
Reply from Servicing Stop
Steve, thank you so much for your fantastic feedback!
We’re delighted to hear that Dean and the team provided such a positive experience and that your service and MOT were completed quickly, professionally and to a high standard.
It’s wonderful to know you found our pricing to be fair and transparent and that everything was handled smoothly from start to finish. Building trust with our customers through honest advice, quality workmanship and excellent customer service is something we take great pride in.
Your recommendation means a great deal to us and we truly appreciate your support. We’ll be sure to pass your kind words on to Dean and the team, and we look forward to welcoming you back in the future.
Reply from Servicing Stop
Your review has made our day Ehireme, so thank you.
Comments like yours make our work worthwhile and we couldn’t provide the services that we do without great customers like you so thank you for choosing to service your vehicle with us and please do come back and see us again next year! :o)
Great, but beware upselling.
Car picked up, serviced, MOT and returned on time.
Good price.
Had to endure attempt at upselling again but worth going through that for the price.
July 15, 2026
Reply from Servicing Stop
Customer feedback gives us insight and helps us to understand how customers feel we are doing so we appreciate you taking the time to share your thoughts with us Steve and will be sure to look into the points you have raised.
If you can drop your car dont use servicing stop
The garage were brilliant however, your pricing and aggressive upsell is seriously inflated. I checked with other garages and your costs are double and some even triple. As a disabled person my car is my lifeline and i guarantee that a lot of your customers will be very confused by the waffle from sales and end up paying far more than they can afford. Some of your disabled customers will go without to get their car back and this is where they are held to ransom.
July 13, 2026
Reply from Servicing Stop
We are sorry to hear that you feel this way Reg. Customer satisfaction is important to us at Servicing Stop so if there is any further assistance that you do require from us please do email: Customerservice@servicingstop.co.uk and a member of our team would be more than happy to investigate the details of your case and assist you further with anything you may need.
Very efficient at picking my car up…
Very efficient at picking my car up from the House and dropping it back off when the MOT and service was Completed
Customer communication was excellent
July 15, 2026
Reply from Servicing Stop
Thank you for your wonderful feedback Patrick!
We’re delighted to hear you were pleased with the efficiency of our collection and delivery service and that you found our customer communication to be excellent throughout the process.
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to hopefully welcome you back for another great experience next year! :o)
Reply from Servicing Stop
Thank you for the awesome review, Isabella!
We work hard to meet expectations like yours, so we are happy to hear we have hit the mark for you.
Please do come back and see us again next year for your vehicle's next service appointment and until then... We're here if you need anything :o)
a proper service…
Chris talked me through the extra work which needed doing ,and sorted eveything for me thnks
July 15, 2026
Reply from Servicing Stop
Thank you for taking the time to share your thoughts with us Anthony.
We're glad to hear that you are happy with the service that you have received and we hope to see you booking with us again in the future :o)
Convenient Efficient
July 15, 2026
Reply from Servicing Stop
Thank you very much for taking the time to leave us a 5-star rating Alan, it’s much appreciated and we hope that you will be back to service your vehicle again with us next year :o)
AVOID SERVICING STOP!! Awful (aggressive) customer service and expensive garages being used!!
My son had his car picked up and delivered to an MOT station for MOT and service (which he had already paid for in advance). He then received a call later in the day to say his car had failed the MOT, and would need his front brake pads replacing on the warning light reset, at a cost of over £600!!! This was then I took over. I called the call center and was told that the cost of the pads and the warning light reset would only leave £137 to pay, so I asked that he send me a revised quote. We then got one back but was still showing over £500 as a qoute so I again contacting them, and was told the adviser I was talking to previously would call me back. After waiting another ten-fifteen minutes I call back, to say this person had now gone home and I should call back in the morning. I explained that we wanted the car back with a full MOT but disputed the cost, only to be told that I should take that up with the garage concerned. They then said there was nothing else they could do the adviser (Dean), actually put the phone down on me stating he could not deal with this anymore!! I then contacted them back and asked to speak to some one else more senior, and that was denied. I asked for their complaints procedure also but that was denied as well. All I was asking for was a final invoice, which I eventually received after about two hours of being on the phone (at one point they told me to just go and collect the car myself!!). I paid the outstanding balance (£210+VAT for front brake pads on a 2018 VX Corsa and £79+VAT for a warning light reset!!) and when I checked the DVLA site about half an hour later, my sons car was showing as passed!!
Don't use these people!!. Go to a garage you can trust and who have reputable feedback
It is now Friday 17th July and despite the comment from Servicing Stop to contact them via email ( which I already did on 14th July), I have had no response back from them to date. My final opinion of this company is that if you just have a car pick up service with mot only, they can be useful. However if additional work is required they seriously inflate the price the garage charge and get very rude and aggressive to you if you query the cost or refuse to have the work carried out.
July 14, 2026
Unprompted review
Reply from Servicing Stop
We're sorry to hear you're not completely satisfied with your experience Mr Fairbrass, that's definitely not what we want for our customers so if you do require any further assistance please do email: Customerservice@servicingstop.co.uk and a member of our team would be more than happy to investigate the details of your case and assist you further with anything you may need.
Good communication and professional service
Good communication just I was a little disappointed about the cancellation of my appointment without even informing me due to unforeseen circumstances. Next day everything went smooth.
July 15, 2026
Reply from Servicing Stop
Thank you for your feedback Karina.
We’re pleased to hear that you were happy with the communication overall and that everything went smoothly on the service day. However, we're sorry your original appointment had to be rescheduled and we do apologise for any upset and inconvenience that this has caused. We appreciate your patience and understanding and we will be sure to share your feedback regarding this with the relevant people.
Very honest feedback on the car and…
Very honest feedback on the car and what needs doing. Much appreciated.
July 15, 2026
Reply from Servicing Stop
Anthony, thank you for taking the time to leave us a review.
We’re delighted to hear that you appreciated the honest advice and clear explanation about your vehicle and the work it required. We believe in providing transparent, straightforward guidance so our customers can make informed decisions.
Thank you for your support and we look forward to hopefully seeing you booking with us again in the future! :o)
RUN AWAY FROM THIS GARAGE AGENT
I fell for their low price on service and MOT and booked. The car was picked up by another garage, confirming serving stop is just an agent or middleman for garages. After a few hours, serving stop called me that the rear suspension is faulty and made it fail the MOT. They wanted £1100 to fix. I asked that my car be serviced and leave MOT be left out. The servicing stop, the SS agent got aggressive and said I would need to pick up my car from the garage myself. I went to the garage, and I was told to pay an extra £40 following instructions from SS for a synthetic oil. The garage then explained that SS is an agent getting jobs for them, and they follow their instructions. They confirm the suspension cost is £350 without SS input. I took my car somewhere else for an MOT the same day and it passed without any advisories, which means SS tried a fast one on me. I would have been £1100 out of pocket to a wicked agent. The second MOT guys confirmed that my car was not serviced by SS, and I had to pay £200 to service the car after the MOT. PLEASE RUN FAR AWAY FROM SERVICING STOP.
June 30, 2026
Unprompted review
Reply from Servicing Stop
We're sorry to hear that you're unhappy with your recent experience Abbey, that's definitely not what we want for our customers so if you do require any further assistance please do email: Customerservice@servicingstop.co.uk and a member of our team would be more than happy to investigate the details of your case and assist you further with anything you may need.
Reply from Servicing Stop
Customer feedback is extremely valuable, as it helps us to understand how customers feel we are performing, so thank you for taking the time to leave us a review and please do come back and see us again if you need any further repairs or maintenance completed!
Amazing service picked the car up in…
Amazing service picked the car up in the time theh told me and then Chris rang me to let me know what was needed would definitely recommend them. Also only booked it in the day before brilliant
July 15, 2026
Reply from Servicing Stop
Thank you for your kind words, Lynne!
We’re delighted to hear that you received such an amazing service and that Chris kept you informed by explaining the work that was needed.
Your recommendation means a great deal to us, and we look forward to hopefully seeing you booking with us again in the future! :o)
Very straightforward and the service…
Very straightforward and the service adviser, Dean, was great.
July 15, 2026
Reply from Servicing Stop
Thank you for your wonderful feedback Courtney!
We’re delighted to hear that you found the process straightforward and that Dean provided such great service. We’ll be sure to pass on your kind words to him.
Please do visit us again next year for your vehicle’s next service appointment, and in the meantime, don’t hesitate to reach out if you need anything.
Easy to deal with
July 15, 2026
Reply from Servicing Stop
Thank you very much for your positive feedback Andrew!
Your satisfaction is our top priority and we're here to help you at any time, so please do come back and see us again if you need any further repairs or maintenance completed!
Great collection and drop off.
July 15, 2026
Reply from Servicing Stop
Thank you for taking the time to share your feedback with us John.
We’re delighted to know that you are pleased with the service you have received and we hope to see you again next year for your vehicle's next service appointment!
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