Service was straight forward. Received a call on what would be needed and how much the total was, price wasn’t crazy high but more than the average garage.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hidden charges. On the service schedule it includes brake fluid and states "Check and top up brake fluid", however I am being charged for brake fluid. Customer service was friendly and professional.... See more
Company replied
Good service. Communication needs to be a bit better. I could not reach them on the phone number provided which was very annoying. I am still to get my car but not sure why they have sent the review b... See more
Company replied
Customer service was great from Chris. Clearly outlined exactly what the issues of my car was including cost. Obviously they increase the cost from the garage but in terms of service, can’t complain.... See more
Company replied
Company details
Written by the company
Servicing Stop offer car servicing and MOTs with FREE nationwide collection and delivery from your home, work or a convenient location to one of our approved Servicing Stop garages. We can service any make and model, anywhere. You can book online at servicingstop.co.uk. All parts and labour come with a 12-month guarantee as well as a stamped service book. No additional work carried out without your consent. A recent survey has confirmed Servicing Stop as being up to 60% cheaper than other car service providers. In 2009, Servicing Stop featured on the BBC television programme Dragons Den where the company directors attempted to secure additional investment into the company. Despite receiving offers from three of the Dragons (Peter Jones, James Caan and Deborah Meaden), the brothers ultimately decided to continue the development of the business independently.
Contact info
3.8
Great
77K reviews
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Replied to 99% of negative reviews
Typically replies within 48 hours
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Good dude
Good dude. Explained the cost for repair very clearly. Pretty steep but at least it's peace of mind.
July 16, 2026
Reply from Servicing Stop
Thank you for leaving us a review Emmanuel, we really do appreciate your feedback and we hope that you will be back to book with us again next year :o)
Reply from Servicing Stop
Customer feedback is extremely valuable, as it helps us to understand how customers feel we are performing, so thank you for taking the time to leave us a review Sandra and please do come back and see us again if you need any further repairs or maintenance completed!
Reply from Servicing Stop
Thank you for the lovely review Daniel.
We’re delighted to hear you were pleased with our communication and regular updates and that you found the service speedy and efficient.
We really appreciate your support and look forward to seeing you booking with us again in the future :o)
This company will want to do extra work…
This company will want to do extra work at extortionate prices. Car was not returned sameday as did not get call untill 5pm saying need extra work and pressuring me to go ahead. I ssid not at their prices but too late to get car back as garage closed.. Might be easy getting car picked up but too much agro being pressured to have extra work done and might not get car back same day.. Advise not to use.
July 14, 2026
Unprompted review
Reply from Servicing Stop
We are sorry to hear that you feel this way Diane. Customer satisfaction is important to us at Servicing Stop so if there is any further assistance that you do require from us please do email: Customerservice@servicingstop.co.uk and a member of our team would be more than happy to investigate the details of your case and assist you further with anything you may need.
The people on the phone are trained to tell convincing lies and totally rip you off perfect liars on the phone and dawn thievestl
Very quick and thorough service and very polite and helpful person on phone ,sorry I can't remember the man's name he was a person of color who was very polite and helpful. Hi people do not use these people ,l have been in touch with the actual garage and they told me how much they charge and it is 500 plus less than what service stop have charged me they are a complete rip off company they are complete crooks please don't get ripped by them .I actually spoke to the garage who serviced my car he only charged me 300 pounds servicing stop charged me over 800 pounds so people check the garages they send you too I actually thought it was Mercedes not a common all garden garage total rip off ask the garage owners when they bring your car back how much they charge 800+pounds for just a service check it out people's. Then come on here singing their praises Bellshill company ask the actual mechanics how much they are charging you .
July 16, 2026
Reply from Servicing Stop
We're sorry to hear you're not completely satisfied with your experience Maurice, that's definitely not what we want for our customers so if you do require any further assistance please do email: Customerservice@servicingstop.co.uk and a member of our team would be more than happy to investigate the details of your case and assist you further with anything you may need.
Gary was friendly and explained…
Gary was friendly and explained everything well and clear
July 16, 2026
Reply from Servicing Stop
Susan, thank you for taking the time to leave us a review.
We’re delighted to hear that Gary was friendly and explained everything clearly, helping you understand the process and any work required. We’ll be sure to pass your kind words on to him.
Thank you for your support and please do come back and see us again if you need any further repairs or maintenance completed!
Booking in the car for service was nice…
Booking in the car for service was nice and easy.. the car was Collected in the morning - which was hassle free.
Marvin from the service shop was very friendly.
Thx
July 16, 2026
Reply from Servicing Stop
Thank you for your wonderful feedback Azam!
We’re delighted to hear that booking your service was quick and easy and the collection of your car was hassle free. It’s also great to know that Marvin provided such friendly service throughout the process. We’ll be sure to pass your kind words on to him.
Thank you for your support and we look forward to hopefully seeing you booking with us again in the future! :o)
Reply from Servicing Stop
Thank you very much for your positive feedback Ollie!
Your satisfaction is our top priority and we're here to help you at any time, so please do come back and see us again if you need any further repairs or maintenance completed! :o)
Reply from Servicing Stop
We’re so pleased to hear that you are happy with the communication that you have received in relation to your vehicle Harry.
Keeping our customers updated throughout the process is something we really value, so we truly appreciate you taking the time to share your experience with us.
Please do visit us again next year for your vehicle’s next service appointment, and in the meantime, don’t hesitate to reach out if you need anything.
Some communication issues with original…
Some communication issues with original bookinh
July 16, 2026
Reply from Servicing Stop
We’re sorry to hear that there were some communication issues with your original booking Stephen. We appreciate you bringing this to our attention, as your comments help us identify where we can improve. Thank you for your patience, and we hope to provide you with an even better experience next time.
As a disabled driver it was great…
As a disabled driver it was great service with no travelling involved
July 16, 2026
Reply from Servicing Stop
Thank you very much for taking the time to leave us a 5-star rating Mr Delaney, it’s much appreciated and we hope that you will be back to service your vehicle again with us next year :o)
Really helpful and assuring
Really helpful and assuring , explaining what is needed to maintain my cars needs
July 16, 2026
Reply from Servicing Stop
Thank you for your kind feedback Mo!
We’re delighted to hear that you found our team to be helpful and reassuring and that everything was explained clearly to help you understand what was needed to keep your car in the best condition.
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to hopefully welcome you back for another great experience next year.
Beware! Lied to me!!!
Upfront low costs followed by really expensive 'essential' work 'needed' to drive the car home.
Stitched up by £99 oil flush, that they said needed to be done or the car could not be driven!!! Downright lie
Quotes for work following service were £800 more than standard. £360 to fit a battery!!! Halford £101!!!! £300 for 2 tyres; go them for £160 fitted!!!
DO NOT USE THEM! UPDATE!!! reply says email them...I already had but heard nothing!!!
July 14, 2026
Unprompted review
Reply from Servicing Stop
We're sorry to hear that you're unhappy with your recent experience Meinit, that's definitely not what we want for our customers so if you do require any further assistance please do email: Customerservice@servicingstop.co.uk and a member of our team would be more than happy to investigate the details of your case and assist you further with anything you may need.
Sales without a Human Face - Avoid!
I was unlucky enough to be drawn in by the opening offer of paying for a "Full Service" upfront at a lower price. Unbeknownst to me was the sales call saying I would need to have the service advisories fixed before I could claim my car had been serviced. This amounted to an extra £430, which I was rushed through to a payment plan for. It was clear that the call was from a Sales Agent who was looking to "ring the bell" rather than be truly helpful. Long-term damage to many customers like me is that word will spread, and we will never come back with zero loyalty! I've really got nothing to be grateful for.
July 15, 2026
Unprompted review
Reply from Servicing Stop
We’re sorry to hear that your recent experience did not meet your expectations David. This is not what we want for our customers so if you would like us to investigate further, please do email: Customerservice@servicingstop.co.uk and a member of our team would be more than happy to assist you further with anything you may need.
Dean was very helpful got me a great…
Dean was very helpful got me a good service, mot advice and checked up on me after to make sure everything was satisfactory
July 13, 2026
Unprompted review
Reply from Servicing Stop
Thank you for your wonderful feedback!
We’re delighted to hear that Dean was so helpful and provided you with great service, clear MOT advice and took the time to follow up afterwards to make sure everything was satisfactory. Providing excellent customer care from start to finish is something we take great pride in and we’ll be sure to pass your kind words on to Dean.
Thank you for your support and we hope to see you booking with us again next year for your vehicle's next service appointment! :o)
I'm surprised the garage they took it to condones on this
This service is the next thing to a scam authorized work 12,30 received car back1 30 one thousand pound lighter 50per cent added by service stop I was charged 89 pound for a engine flush that was supposed to be done before the oil change 168 pound to change spark plugs Wich should have been checked with service 139 pound dionnostic to tell me I had a Brocken plug Wich should have been picked up with service.ect
July 15, 2026
Unprompted review
Reply from Servicing Stop
Stephen, we are sorry to hear that you're unhappy with your recent experience, that's definitely not what we want for our customers so if you do require any further assistance please do email: Customerservice@servicingstop.co.uk and a member of our team would be more than happy to investigate the details of your case and assist you further with anything you may need.
Trustilot has been asked by this…
Trustilot has been asked by this company to tell them why my review was as it was. I have already told them why and I am not repeating myself again and again, if they are too dense to understand.
July 9, 2026
Unprompted review
Reply from Servicing Stop
We would love to take a closer look into this for you Mr Lyons but unfortunately we have been unable to locate your booking with the details that have been provided so we have reached out to you privately to request a little more information from you.
Its a great service and very convenient…
Its a great service and very convenient having the car picked up and dropped off. Dean was very professional and informative when he called to talk through the findings of the service.
July 15, 2026
Reply from Servicing Stop
Thank you for the awesome review, Natalie!
We work hard to meet expectations like yours, so we are happy to hear we have hit the mark for you.
Please do come back and see us again next year for your vehicle's next service appointment and until then... We're here if you need anything :o)
Car was collected on 14th still not delivered back on 15th15st the car was collected it was…
First the car was collected it was serviced, I was asked to pay for extras which I did.
But the car had not been returned/delivered. It is almost impossible to contact the company. The AI bot is useless and just tells you deliveries are 4-6 same day, But of course this is the next day.
Contacting customer services is the same.
You have no contact with the garage so you cant find out what's going on.
I will never use this mob again its a nightmare and no car insight.
Car arrived at about 7:30 (a day late !). Seemed to have done a good job but had no contact with anyone until the driver turned up.
Communication from any angle was awful. If anything goes wrong you cant contact anybody. For this reason I stand by my review.
July 15, 2026
Unprompted review
Reply from Servicing Stop
We're sorry to hear that you've experienced issues with the delivery of your vehicle Graeme and we do sincerely apologise for any upset and inconvenience that this has caused. Customer satisfaction is important to us at Servicing Stop so we have asked a member of our team to investigate the details of your case and on completion of this, they will reach out to you privately with a response.
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