Service was straight forward. Received a call on what would be needed and how much the total was, price wasn’t crazy high but more than the average garage.
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Review summary
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Reviews shaping this summary
Hidden charges. On the service schedule it includes brake fluid and states "Check and top up brake fluid", however I am being charged for brake fluid. Customer service was friendly and professional.... See more
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Good service. Communication needs to be a bit better. I could not reach them on the phone number provided which was very annoying. I am still to get my car but not sure why they have sent the review b... See more
Company replied
Customer service was great from Chris. Clearly outlined exactly what the issues of my car was including cost. Obviously they increase the cost from the garage but in terms of service, can’t complain.... See more
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Company details
Written by the company
Servicing Stop offer car servicing and MOTs with FREE nationwide collection and delivery from your home, work or a convenient location to one of our approved Servicing Stop garages. We can service any make and model, anywhere. You can book online at servicingstop.co.uk. All parts and labour come with a 12-month guarantee as well as a stamped service book. No additional work carried out without your consent. A recent survey has confirmed Servicing Stop as being up to 60% cheaper than other car service providers. In 2009, Servicing Stop featured on the BBC television programme Dragons Den where the company directors attempted to secure additional investment into the company. Despite receiving offers from three of the Dragons (Peter Jones, James Caan and Deborah Meaden), the brothers ultimately decided to continue the development of the business independently.
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3.8
Great
77K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Reply from Servicing Stop
Hi Bryan,
Thank you for taking the time to leave us a review. We appreciate your feedback and completely understand that you haven't had the chance to see your vehicle yet, so it's difficult to comment on the overall experience.
We always aim to provide a five-star service, and we hope that once you've had the opportunity to check your car, you'll be pleased with the work carried out. If there's anything you'd like us to help with or any feedback you'd like to share, we'd be happy to hear from you.
Kind regards,
Liton
Servicing Stop
Easy to book a service and mot and the…
Easy to book a service and mot and the price is ok.
July 20, 2026
Unprompted review
Reply from Servicing Stop
Hi Mike,
Thank you for taking the time to leave us a five-star review. We're delighted to hear that you found it easy to book your service and MOT, and that you felt the pricing offered good value.
Making the booking process simple while providing competitive pricing is something we work hard to achieve, so it's great to know you had a positive experience. We appreciate your support and look forward to assisting you again in the future.
Kind regards,
Liton
Servicing Stop
Reply from Servicing Stop
Hi Ian,
Thank you for taking the time to leave us a five-star review. We're delighted to hear that our team was helpful and provided you with honest updates throughout your booking. Clear and transparent communication is something we value, so it's great to know this contributed to your positive experience.
We really appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Liton
Servicing Stop
Quick efficient service
Quick efficient service. Quick turnaround on the service / the MOT.
Kept me up to date via email / text at all times.
Quick responses on all messages and questions.
Impressive
July 20, 2026
Reply from Servicing Stop
Hi Steven,
Thank you for taking the time to leave us such a positive review. We're delighted to hear you were impressed with the quick and efficient service, the fast turnaround on your service and MOT, and that our regular email and text updates kept you informed throughout. It's also great to know your questions were answered promptly.
We always aim to provide a five-star experience, so if there's anything we could have done to make your experience even better, we'd love to hear your feedback.
Kind regards,
Liton
Servicing Stop
Reply from Servicing Stop
Hi Claire,
Thank you for taking the time to leave us a review. We're pleased to hear you found the service and MOT to be a great deal.
We always aim to provide a five-star experience for all of our customers. If there's anything we could have done to make your experience even better, we'd really appreciate your feedback.
Kind regards,
Liton
Servicing Stop
Reply from Servicing Stop
Hi CJA,
Thank you for taking the time to leave us a review.
We're pleased you chose Servicing Stop, but we're sorry to see that your experience didn't quite meet your expectations. We always aim to provide a five-star service, so we'd really appreciate the opportunity to learn more about your experience.
If you're happy to do so, please contact our Customer Experience team at customer.experience@servicingstop.co.uk with your booking details and any additional feedback. Your comments will help us understand where we can improve.
Kind regards,
Liton
Servicing Stop
Reply from Servicing Stop
Hi Chezza,
Thank you for taking the time to leave us a five-star review. We're delighted to hear that you felt well informed throughout your booking. Keeping our customers updated every step of the way is something we strive for, so it's great to know this made a positive difference to your experience.
We really appreciate your support and look forward to assisting you again in the future.
Kind regards,
Liton
Servicing Stop
Trust me stay away from servicing stop
Sent my Alphard in for a service and it came back broken. Now I cant get out of my car from the inside.
Servicing stop said they would get this fixed and since then they have blanked me. They even tried to say my brake fluid needed changing because it was old but when I said it was completely changed just 6weeks ago they started trying to make excuses.
The garage that serviced my vehicle stamped my service book with a Servicing stop stamp which I have now been told has voided my warranty because I cant prove that the garage was an authorised garage to service my vehicle.
This company uses cowboy garages that cant get their own business because they are rogue and cowboys.
Stay well away from this company and go to a proper garage and save yourself in stress and money
July 15, 2026
Unprompted review
Reply from Servicing Stop
Hi Martin,
We're sorry to hear about your experience and appreciate you taking the time to share your feedback.
We take the concerns you've raised seriously, including the issues regarding your vehicle, the service documentation and your overall experience. A member of our Customer Experience team will be contacting you by email shortly so we can investigate this matter fully and work with you towards a resolution.
Thank you for your patience while we look into this.
Kind regards,
Liton
Servicing Stop
Reply from Servicing Stop
Customer feedback is extremely important to us so thank you for taking the time to leave us a review Konrad and please do come back and see us again if you need any further repairs or maintenance completed!
Reply from Servicing Stop
We’re delighted to hear that you found our service to be prompt, friendly and efficient. That’s exactly the experience we aim to provide, so we really appreciate you taking the time to share your thoughts with us Jon.
Please do visit us again next year for your vehicle’s next service appointment, and in the meantime, don’t hesitate to reach out if you need anything.
Reply from Servicing Stop
It really makes our day hearing our customers express their satisfaction with the service they have received from our team, so thank you for taking the time to leave us a review Will and please do come back and see us again if you need any further repairs or maintenance completed!
Reply from Servicing Stop
We really appreciate you taking a moment to share your feedback with us Paul.
We are pleased to hear that you are happy with the service that you have received and we hope to see you booking with us again in the future :o)
Reply from Servicing Stop
Hi,
Thank you for taking the time to leave us a five-star review. We're delighted to hear you received excellent service and that our communication was clear throughout your booking.
Providing a straightforward experience and keeping our customers informed are priorities for us, so it's wonderful to know we met your expectations.
We really appreciate your support and look forward to assisting you again in the future.
Kind regards,
Liton
Servicing Stop
Vehicle was collected on time
Vehicle was collected on time, there was the option for extra work to be carried out.
Overall a great experience.
July 20, 2026
Reply from Servicing Stop
Hi Steven,
Thank you for taking the time to leave us a five-star review. We're delighted to hear your vehicle was collected on time and that you had a great overall experience.
It's also great to know you were given the option to have additional work carried out, allowing you to make an informed decision about your vehicle's maintenance. We always aim to provide clear recommendations without pressure, so we're pleased this contributed to a positive experience.
We really appreciate your support and look forward to assisting you again in the future.
Kind regards,
Liton
Servicing Stop
Really straightforward from collection…
Really straightforward from collection of my car, kept me updated on everything through the duration and advised me on what work to prioritise and how to keep things cost efficient. Would highly recommend and will use again.
July 20, 2026
Reply from Servicing Stop
Hi,
Thank you for taking the time to leave us a five-star review. We're delighted to hear that you found the process straightforward from collection through to the return of your vehicle. It's great to know our team kept you updated throughout and provided helpful advice on prioritising the recommended work while keeping costs as manageable as possible.
Your recommendation means a great deal to us, and we're pleased to hear you'll be using Servicing Stop again. We look forward to assisting you with your next booking.
Kind regards,
Liton
Servicing Stop
Great service as time is very precious…
Great service as time is very precious to me. Great being able to have the vehicle collected, serviced and returned within a few hours leaving me to get on with my day.
July 20, 2026
Reply from Servicing Stop
Hi HJ,
Thank you for taking the time to leave us a five-star review. We're delighted to hear that our collection and delivery service helped make your day easier. We know how valuable your time is, so it's great to know your vehicle was collected, serviced and returned within a few hours, allowing you to get on with your day with minimal disruption.
We really appreciate your kind feedback and look forward to assisting you again in the future.
Kind regards,
Liton
Servicing Stop
Reply from Servicing Stop
Hi Russell,
Thank you for taking the time to leave us a five-star review. We're delighted to hear that you found the process easy to understand. We aim to make servicing as straightforward and transparent as possible, so it's great to know this was reflected in your experience.
We really appreciate your support and look forward to assisting you again in the future.
Kind regards,
Liton
Servicing Stop
Reply from Servicing Stop
Hi Pochec,
Thank you for taking the time to leave us a review. We're pleased to hear you felt our service offered good value for money.
We always aim to provide a five-star experience by combining competitive pricing with excellent customer service. If there's anything we could have done to make your experience even better, we'd really appreciate your feedback.
Kind regards,
Liton
Servicing Stop
⭐ 1 STAR
⭐ 1 STAR – I NEVER GOT MY CAR BACK
My experience with Servicing Stop has been absolutely appalling, and I would strongly advise people to think very carefully before using this company.
I took my Citroën C4 to Servicing Stop for an MOT. The car failed its MOT, and after receiving an invoice from them, I paid the amount in full and cleared the invoice.
I was then told that my car would be brought back to me.
I never got it back.
Despite being promised that my vehicle would be returned, I never saw my car again. I needed to recover some personal belongings that I had left inside the vehicle, and I also needed to arrange for the car to be taken for scrap, but I was never able to do this because I never recovered the vehicle.
The situation became so unacceptable that I eventually had to contact the DVLA myself to deregister the car.
To make matters even worse, I am still receiving emails from Servicing Stop almost every single day asking me to book another MOT with them for the same old Citroën C4.
This is extremely frustrating and upsetting. I don't know what happened to my car or where it is now. I sincerely hope it has not been sold or disposed of without my knowledge, because I have never been given a proper explanation of what happened to my vehicle.
I paid the invoice they sent me. I was promised that my car would be returned to me. I trusted them with my vehicle, and I never got it back.
I have never experienced anything like this with a company before. The lack of a satisfactory explanation and the fact that I was unable to recover my own vehicle and personal belongings is completely unacceptable.
I would never use Servicing Stop again, and based on my experience, I would strongly recommend that others consider using a different company
September 23, 2025
Unprompted review
Reply from Servicing Stop
Hi Enrique,
We're sorry to hear about your experience and appreciate you taking the time to share your feedback.
We take the concerns you've raised seriously, and a member of our Customer Experience team will email you shortly so we can investigate this matter further. Once we've had the opportunity to review the information available, we'll be in touch to discuss your concerns in more detail.
Thank you for your patience while we look into this.
Kind regards,
Liton
Servicing Stop
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