After being scammed by a site called "Kumoj"; which never delivered my Nike Vomero Premium, I had to order a new Debit Card as a precaution even! I subsequently purchased afterwards from Seven Store a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Advisor Shanaye was extremely helpful when I had multiple queries and log in issue on the app. The chat function worked really well and Shanaye was prompt and friendly in her responses. I really hope... See more
Company replied
WLW3318622 Seven came through for me again! Received the email on the Thursday, trainers on the Friday. As usual arrived in perfect condition, box included. I do like an undamaged box, especiall... See more
Company replied
Can't believe how quick my order was processed. Placed my order late Saturday morning, it was delivered the very next day before twelve. Made me a very happy person poping out to the pub with my new... See more
Company replied
Company details
Written by the company
Shop the latest collections from curated mix of progressive designers and iconic brands online at SEVENSTORE. Free UK delivery on orders over £90. https://www.sevenstore.com/
Contact info
United Kingdom
- www.sevenstore.com
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great buying experience
Great buying experience - first class delivery and well packaged
June 14, 2026
Reply from SEVENSTORE
Thank you for your kind words, Stephen. We’re pleased to hear your experience with our delivery and packaging met your expectations. At SEVENSTORE, we take pride in offering a curated and seamless service, and your feedback affirms our efforts. We look forward to welcoming you back soon.
Had to change delivery details at the…
Had to change delivery details at the very last hour.
My neighbour has just passed me the delivered parcel
A very happy customer will shop with you again !! 😀
June 19, 2026
Unprompted review
Reply from SEVENSTORE
Thank you for your kind words, Julie. We’re pleased to hear your parcel was received smoothly and that you’re happy with the service. Your positive experience is important to us, and we look forward to assisting you again in the future.
Reply from SEVENSTORE
Thank you for your positive feedback. We’re pleased to hear your trainers arrived quickly and met your expectations. At SEVENSTORE, we take pride in delivering a considered and seamless experience, and your satisfaction is important to us. We look forward to welcoming you again.
Great price and delivered next day…
Great price and delivered next day during the weekend 5 ⭐
June 13, 2026
Reply from SEVENSTORE
Thank you for your 5‑star review. We’re pleased to hear your order arrived promptly during the weekend. At SEVENSTORE, we take pride in delivering a considered shopping experience, and it’s rewarding to know this was reflected in your recent order. We look forward to welcoming you back.
Excellent stuff all round top price and…
Excellent stuff all round top price and a smooth delivery 👌
June 2, 2026
Reply from SEVENSTORE
Thank you for your 5‑star review, Mark. We’re pleased to hear your experience was smooth and that you found our prices and delivery to be top quality. Your positive feedback reflects our commitment to delivering a curated and seamless shopping experience. We look forward to welcoming you again.
The delivery was fast am very happy i…
The delivery was fast am very happy i will definitely come back A++++ 👍
June 18, 2026
Unprompted review
Reply from SEVENSTORE
Thank you for your 5‑star review. We’re pleased to hear your delivery was swift and that you’re happy with your experience. At SEVENSTORE, we take pride in offering a curated and seamless service. We look forward to welcoming you back soon.
Excellent service
Excellent service. Speedy dispatch and delivery. Goods delivered in well package parcel and presented nicely.
June 12, 2026
Reply from SEVENSTORE
Thank you for your 5‑star review, Max. We’re pleased to hear your goods arrived promptly and well presented. At SEVENSTORE, we take pride in delivering a curated and seamless experience, and your positive feedback reflects this commitment. We look forward to welcoming you again.
Extremely exciting to find a limited…
Extremely exciting to find a limited release item you thought you had missed out on!!!! And that’s what I got with Seven Store!!!! Absolutely chaffed to bits …. I didn’t wanna believe it until I actually got a tracking number. The delivery was super fast with DPD!!!!
June 12, 2026
Reply from SEVENSTORE
Thank you for your thoughtful review. We’re pleased to hear your limited release item arrived quickly and exceeded your expectations. At SEVENSTORE, we take pride in curating a refined shopping experience, and your positive feedback is truly appreciated. We look forward to welcoming you again soon.
Great service!
June 11, 2026
Reply from SEVENSTORE
Thank you for your 5‑star review. We’re pleased to hear you had a positive experience and we look forward to assisting you again soon.
Reply from SEVENSTORE
Thank you for your kind words, Colin. We’re pleased to hear your order arrived promptly and met your expectations. At SEVENSTORE, we take pride in delivering a considered shopping experience, and your positive feedback is truly appreciated. We look forward to welcoming you back.
Happy with the service will be buying…
Happy with the service will be buying again from you thanks Craig
June 11, 2026
Reply from SEVENSTORE
Thank you for your kind words, Craig. We’re pleased to hear you’re happy with your experience and look forward to assisting you again in the future.
Reply from SEVENSTORE
Thank you for your positive feedback, Nick. We’re pleased to hear you’re satisfied with our service and pricing. At SEVENSTORE, we take pride in offering a curated and refined shopping experience. We look forward to assisting you again in the future.
Reply from SEVENSTORE
Thank you for your kind words, Adele. We’re pleased to hear your order arrived promptly and met your expectations. At SEVENSTORE, we take pride in delivering a considered shopping experience, and your positive feedback is appreciated. We look forward to welcoming you again.
Reply from SEVENSTORE
Thank you for your positive feedback, Rich. We’re pleased to hear you find our selection and pricing to your satisfaction. At SEVENSTORE, we take pride in offering a curated experience that reflects quality and value. We look forward to welcoming you again soon.
Reply from SEVENSTORE
Thank you for your 5‑star review. We’re pleased to hear you appreciated the selection, fast shipping, and quality of our products. At SEVENSTORE, we take pride in delivering a considered shopping experience, and your positive feedback affirms our efforts. We look forward to welcoming you back.
Reply from SEVENSTORE
Thank you for your 5‑star review. We’re pleased to hear you had a positive experience and we look forward to assisting you again soon.
Reply from SEVENSTORE
Thank you for your kind words. We’re pleased to hear your order arrived promptly and met your expectations. We take pride in delivering a considered shopping experience and appreciate your positive feedback. We look forward to welcoming you back.
Discount code not honoured
Discount code wasn't working, despite being valid and in line with current terms and conditions. Customer service not able to honour the code retrospectively. Very disappointing
June 13, 2026
Unprompted review
Reply from SEVENSTORE
Hello,
Thank you for sharing your feedback. We're sorry to hear about the issue with your discount code and understand your frustration. To help resolve this, please contact our customer service team directly with your order details and the discount code you used. They will be happy to look into this further and assist you:
https://www.sevenstore.com/support/
Our Customer Service team is available Monday to Sunday, 8:30am – 7:00pm (UK).
We appreciate your patience and hope to make things right.
Reply from SEVENSTORE
Thank you for your 5‑star review, Simon. We’re pleased to hear you had a positive experience with us. Your feedback is important and reflects our commitment to delivering a refined shopping experience. We look forward to welcoming you back soon.
Great experience purchasing on the…
Great experience purchasing on the Sevenstores site. Very smooth servicing, will be using this site again.
May 9, 2026
Reply from SEVENSTORE
Thank you for your 5‑star review, Winston. We’re pleased to hear you had a smooth experience and look forward to assisting you again soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.