No complaints. Very competitive price (cheapest sale price on line at the time of purchase) for a good make of boot. Lightweight, good fit and easy to break in. Postage/Packing etc as expected. Wou... See more
Company replied
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Went into Manchester arndale centre shop , very very helpful, I needed 2 pairs of some toddler boots , they only had 1 pair in stock but they ordered the other pair to be delivered to my home , whi... See more
Company replied
Excellent customer service, very quick delivery. Delighted with my purchase which also happened to be on sale. Would absolutely shop here again.
I went to the shop in Tunbridge wells where I was served by 2 very helpful young ladies. They arranged for a pair of shoes to be delivered to my homes they didn't have my size in stock and they arrive... See more
Company replied
Company details
Information provided by various external sources
Seventy Three are an official retail partner for Timberland and The North Face and have been delivering an extensive line of casual and performance footwear, apparel, equipment and accessories since 2010. We launched our very first store in Bath and it's been a busy few years since with a series of Timberland, The North Face and Havaianas franchise stores opening across the UK. We are passionate about the great outdoors and therefore we want to provide our customers with the ultimate choice in outdoor clothing. We will endeavour to fulfil all of your needs whether its casual everyday lifestyle clothing you want or performance wear for activities such as hiking, trekking, skiing or snowboarding. Our aim is to provide our customers with an ultimate range of functional and everyday wear without compromising on your look or style.
Contact info
The Sidings 1 Station Road, KT1 4HG, London, United Kingdom
- 01908661750
- help@73retail.com
- www.seventythree.co.uk
The two ladies serving in the Bromley
The two ladies serving in the Bromley, Glades Centre store are extremely helpful and friendly.
They checked the stock room for my size when it wasn't on display and helped me order another item online which was then delivered to the store.
Sam
December 20, 2019
Unprompted review
Reply from Seventy Three
Hello Sam,
Thank you for your review. We're glad you had a pleasant shopping experience. We will pass your feedback unto our store in Bromley.
Seventy Three
Very quick service.
December 20, 2019
Unprompted review
Reply from Seventy Three
Hello,
Thank you for your feedback. We pride ourselves on fast delivery.
Seventy Three
Brilliant service
December 19, 2019
Unprompted review
Reply from Seventy Three
Hello,
Thank you for your review. We are glad you liked our service.
Seventy Three
Very efficient and prompt delivery
Very efficient and prompt delivery. I will definitely use you again
December 19, 2019
Unprompted review
Reply from Seventy Three
Hello Mrs Chisholm,
Thank you for your review. We are glad you liked our service and hope you shop with us again soon.
Seventy Three
Top quality delivery service kept us…
Top quality delivery service kept us updated at all times.
December 19, 2019
Unprompted review
Reply from Seventy Three
Hello Steve,
Thank you for your feedback. We are glad you liked our service.
Seventy Three
Package came damaged and could not be…
Package came damaged and could not be used as a gift, when emailed got told to return to store
December 18, 2019
Unprompted review
Reply from Seventy Three
Hello,
Thank you for your feedback. We're sincerely sorry to hear that the products arrived damaged. Our web team did get in touch with you and advised you to return it and the warehouse would send you a replacement or to visit one of our stores to quickly get it sorted out as it was a Christmas gift.
We have passed the incident to our account manager to look into it and for such not to reoccur in future.
Seventy Three
I ordered 2 pairs of boots which…
I ordered 2 pairs of boots which arrived quickly. I kept one and sent one back. Two weeks later I still had not received my refund, even though I had received notification that they had arrived back at the depot. I had to ring up and complain. It is then sorted out.
December 17, 2019
Unprompted review
Reply from Seventy Three
Hello Anna,
Thank you for your review. We're sorry to hear you had to wait for your refund. Unfortunately some returns were delivered to the wrong warehouse and we weren't aware.
If you return something and you haven't received a confirmation email within 1 week, please get in touch and send your order number and 8 digit tracking number to the web team help@73retail.com. They will sort it out.
Seventy Three
Very quick response and hopefully now…
Very quick response and hopefully now all sorted.
December 17, 2019
Unprompted review
Reply from Seventy Three
Hello RED,
Thank you for your feedback. We pride ourselves on great customer service.
Seventy Three
poor returns
Jacket arrived well but too small however their returns is terrible. Returned it two weeks ago but have no idea if it has arrived. I know that Hermes returned it as it has been delivered but so far zero correspondence from 73.
UPDATED: 73 Contacted me and quickly sorted out the issue the same day including a full refund. So I have updated my rating from a 2 to a four as the package I sent back went to the wrong warehouse.
December 16, 2019
Unprompted review
Reply from Seventy Three
Hello,
Thank you for your feedback. We're sorry to hear that you haven't received a confirmation email regarding your refund. Could you please send an email to our web team help@73retail.com with your order number and 8 digit tracking number and we will resolve this for you.
Seventy Three
Reply from Seventy Three
Hello Brenda,
Thank you for your feedback. We're glad you liked our delivery service.
Seventy Three
Excellent service and communication
December 15, 2019
Unprompted review
Reply from Seventy Three
Hello Keith,
Thank you for your review. We pride ourselves on great customer service.
Seventy Three
Spot on all round!
December 15, 2019
Unprompted review
Reply from Seventy Three
Hello Stefan,
Thank you for your review. We're glad you liked our service and hope you shop with us again.
Seventy Three
Bought boots boots came
Bought boots boots came, what’s not to like
December 13, 2019
Unprompted review
Reply from Seventy Three
Hello,
Thank you for your feedback. We're glad you liked our service.
Seventy Three
Easy to choose and order
Easy to choose and order. Arrived when it said it would. Value for money.
December 13, 2019
Unprompted review
Reply from Seventy Three
Hello,
Thank you for your review. We're happy to hear your parcel arrived on time. We hope to get another opportunity to deliver great service.
Seventy Three
Easy shopping and I called with a query…
Easy shopping and I called with a query and the manager was so helpful, definitely shop there again
December 13, 2019
Unprompted review
Reply from Seventy Three
Hello Julie,
Thank you for your feedback. We're glad you liked our service.
Seventy Three
Excellent service and very easy to use…
Excellent service and very easy to use site, delivery spot on. Would definitely use again and recommend to friends and family.
December 12, 2019
Unprompted review
Reply from Seventy Three
Hello Carol,
Thank you for your review. We are pleased this is a website you would recommend. Why not sign up to our newsletter to stay up to date with latest products and offerings?
Seventy Three
Completely wonderful after total failure by Hermes
Hermes lost my parcel because they dropped the top line off my address. Their useless website makes it impossible to email them or ring them. Shocking. Seventy Three emailed me frequently with updates and then found me an alternative pair of boots. They did all this at the busiest time of year. They are totally fantastic.
December 12, 2019
Unprompted review
Reply from Seventy Three
Hello Catherine,
Thank you for your review and kind words. We're glad you received your parcel. We pride ourselves on great customer service.
Seventy Three
never received coat
never received coat, two weeks wasted and by the time i was refunded the coat had sold out. Not just here either so now I am without a coat and little of the way of an apology for this huge cock up by Seventy three and Hermes. probably wont shop here again!
December 12, 2019
Unprompted review
Reply from Seventy Three
Hello Callum,
Thank you for your review. We are sincerely sorry to hear that your parcel did not arrive. Sometimes things can go wrong with an order especially when it has been passed on to the couriers, which is beyond our control. As our web team has explained to you, in this case it was with the courier because they were experiencing delays.
We do hope you will give us a second chance to meet your expectations.
Seventy Three
Everythink perfect
December 12, 2019
Unprompted review
Reply from Seventy Three
Hello Ilona,
Thank you for your review. We're glad everything went well with your order.
Seventy Three
Quick and efficient
December 11, 2019
Unprompted review
Reply from Seventy Three
Hello,
Thank you for your review. We're glad you liked our service and hope you shop with us again.
Seventy Three
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