Seventy Three Reviews 395

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

No complaints. Very competitive price (cheapest sale price on line at the time of purchase) for a good make of boot. Lightweight, good fit and easy to break in. Postage/Packing etc as expected. Wou... See more

Company replied

Rated 5 out of 5 stars

Went into Manchester arndale centre shop , very very helpful, I needed 2 pairs of some toddler boots , they only had 1 pair in stock but they ordered the other pair to be delivered to my home , whi... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service, very quick delivery. Delighted with my purchase which also happened to be on sale. Would absolutely shop here again.

Rated 4 out of 5 stars

I went to the shop in Tunbridge wells where I was served by 2 very helpful young ladies. They arranged for a pair of shoes to be delivered to my homes they didn't have my size in stock and they arrive... See more

Company replied

Company details

  1. Shoe Store

Information provided by various external sources

Seventy Three are an official retail partner for Timberland and The North Face and have been delivering an extensive line of casual and performance footwear, apparel, equipment and accessories since 2010. We launched our very first store in Bath and it's been a busy few years since with a series of Timberland, The North Face and Havaianas franchise stores opening across the UK. We are passionate about the great outdoors and therefore we want to provide our customers with the ultimate choice in outdoor clothing. We will endeavour to fulfil all of your needs whether its casual everyday lifestyle clothing you want or performance wear for activities such as hiking, trekking, skiing or snowboarding. Our aim is to provide our customers with an ultimate range of functional and everyday wear without compromising on your look or style.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

395 reviews

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Rated 5 out of 5 stars

Great website with plenty of choice and…

Great website with plenty of choice and quality products at great prices. Super, super fast delivery with just as fast exchange policy. Will definitely keep coming back.

September 22, 2019
Unprompted review
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Reply from Seventy Three

Hello,

Thanks for your feedback Stuart. We are glad you are pleased with our service. We hope you shop with us again soon.

Seventy Three

Rated 5 out of 5 stars

Excellent service

September 21, 2019
Unprompted review
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Reply from Seventy Three

Thank you for your review Mandy. We hope you give us another opportunity to deliver great service.

Seventy Three

Rated 5 out of 5 stars

Good price, great service

Great service, great price - cheaper than North face, what’s not to like or be happy about ?

September 19, 2019
Unprompted review
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Reply from Seventy Three

Hello Mark,

Thank you for your feedback. We are glad you liked our service and hope you shop with us again.

Seventy Three

Rated 5 out of 5 stars

Very Excellent

Very Excellent. Good customer service.

September 18, 2019
Unprompted review
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Reply from Seventy Three

Hello Everol & Paulette,

Thank you for your feedback. We pride ourselves on great customer service.

Seventy Three

Rated 2 out of 5 stars

Ordered two items

Ordered two items, which arrived promptly. However, one item was not the size I ordered and did not match the confirmation email - rather disappointing that I had to return, and re-order the correct size. Fingers crossed.....

September 17, 2019
Unprompted review
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Reply from Seventy Three

Hello,

Thank you for your review. We are sorry to hear that you received the item in the wrong size.

Please note all sizes on our website are displayed in the UK size, but the shoe box shows a US size (half a size bigger than UK size, for example US 10 = UK 9.5)

Our web team has not seen any new order from you yet, but we hope you will still give us another opportunity to meet your expectations.

Seventy Three

Rated 5 out of 5 stars

Really pleased

Great website
Very prompt delivery service
Can’t fault anything

September 17, 2019
Unprompted review
Seventy Three logo

Reply from Seventy Three

Hello Wendy,

Thank you for your review. We are glad you like our service and hope you shop with us again.

Seventy Three

Rated 5 out of 5 stars

Really fast.

September 17, 2019
Unprompted review
Seventy Three logo

Reply from Seventy Three

Hello,

Thank you for your feedback. We are glad you liked our service.

Seventy Three

Rated 5 out of 5 stars

Good

Good quality and fast delivery.

September 16, 2019
Unprompted review
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Reply from Seventy Three

Hello Luca,

Thank you for your feedback. We pride ourselves on great service and fast delivery.

Seventy Three

Rated 2 out of 5 stars

buyer beware

did not honnor discount code. even though they are more expensive than TIMBERLAND for item in the sale

September 14, 2019
Unprompted review
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Reply from Seventy Three

Hello Steven,

Thank you for your review. We apologise your discount code did not work. Kindly note that our 10% off for new customers only applies on full priced items.

Seventy Three

Rated 4 out of 5 stars

Great service

Arrived on time and when sent back for exchange they had efficient service. Very pleased

September 13, 2019
Unprompted review
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Reply from Seventy Three

Hello Asma,

Thank you for your feedback. We pride ourselves on great customer service and hope you shop with us again.

Seventy Three

Rated 1 out of 5 stars

To be honest one star is too much

To be honest one star is too much, my son brought a jacket last november at 230 pounds with his birthday money. He wore it only a few times before going on a gap year trip with out it.
In June he returned and popped the jacket on to see the stitching had come away under the armpit. I returned it to my local store a franchise in Guildford although I had brought it from a full North face store.
They told me it would have to go to Germany for 8 weeks max and they would decide to repair or refund . I chased after 10 weeks which is ridiculous in itself to have it sent then back with ITS FAIR WEAR AND TEAR !!! DO they not understand the consumer law of 2015 ?? stating it has to be fit for purpose.

They are ripping off young adults who pay to have the correct kit !

They need to address the customer service which is nothing like john Lewis and take a look at where they are going wrong before they become the next high street failure !
DONT PAY FOR THIS SERVICE

September 12, 2019
Unprompted review
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Reply from Seventy Three

Hello Karen,

Thank you for your review. We are sorry to hear about your shopping experience with the repair process. Please note we are a franchise and this is currently the TNF faulty policy.

Could you please send an email to our web team help@73retail.com with the name of your son, name of the jacket and they will look into this for you asap.

Seventy Three

Rated 5 out of 5 stars

Excellent service

Excellent service. Goods arrived as ordered and the return I made for the wrong size ordered by myself was handled quickly and efficiently.
Well done.

September 10, 2019
Unprompted review
Seventy Three logo

Reply from Seventy Three

Hello Carol,

Thank you for your feedback. We pride ourselves on great customer service and fast delivery.

Seventy Three

Rated 1 out of 5 stars

Day five, no parcel...

I’m still waiting for my parcel to be delivered, five days after the store ordered it for me on ‘next day delivery’
From the paperwork I received, it looks like my payment was taken in store, but the order only placed 24hours later. I won’t be purchasing again.

September 10, 2019
Unprompted review
Seventy Three logo

Reply from Seventy Three

Hello,

Thank you for your feedback. We are sorry to hear that you haven't received your parcel. Our web team has sent you an email to follow up on this.

Seventy Three

Rated 5 out of 5 stars

Helpful and customer focussed service

Helpful and customer focussed service. Thanks

September 9, 2019
Unprompted review
Seventy Three logo

Reply from Seventy Three

Hello,

Thank you for your feedback Ed. We pride ourselves on great customer service and hope you shop with us again.

Seventy Three

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