Sewing Bee Fabrics Reviews 

84
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I ordered an elastic presser foot and curve seam foot. They were a good price, free shipping, arrived promptly, nicely wrapped with full instructions for use. Very happy with the service.

Company replied

Rated 5 out of 5 stars

1st time using sewing bee fabrics. I got 2 lovely pul printed fabric, excellent quality for an amazing price. Delivery cost was spot on. Packaged nicely. Highly recommended. No complaints. Will be usi... See more

Company replied

Rated 5 out of 5 stars

Fantastic tutorials, so easy to understand, I found them brilliant! If you can get to sewing bees shop, then this is a must !! Such a fantastic collection of amazing fabrics at amazing prices! If not... See more

Rated 5 out of 5 stars

I have an old Frister & Rossman Cub 7 sewing machine and having taken up quilting needed a 1/4 inch quilting foot. I couldn't easily find a screw in foot so I bought a Low Shank Adaptor (which screws... See more

Company replied

Company details

  1. Hobby Store

Written by the company

Online fabric shop stocking a large range of quality fabrics & sewing supplies at competitive prices. Need inspiration? We have over 60 sewing tutorials too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

84 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(84)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My order arrived really quickly

My order arrived really quickly. And the website is so easy to navigate.

April 15, 2021
Unprompted review
Sewing Bee Fabrics logo

Reply from Sewing Bee Fabrics

Thank you so much for letting us know. I'm so pleased to hear that.

Rated 5 out of 5 stars

Recent order processed and received…

Recent order processed and received within a few days, quality and price very good, will use again, glad to help out the smaller businesses

April 2, 2021
Unprompted review
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Reply from Sewing Bee Fabrics

Hi,
Thank you very much for leaving a review. We're happy that your order was recieved swiftly and that you were happy with everything.
Happy Sewing
Chris

Rated 5 out of 5 stars

Lovely on line shop

Lovely on line shop, which has a lovely fabric choice, and smashing sewing ideas. Purchased PUL fabric, which I was very pleased with, so I have just completed another order. Highly recommended
Thank you x

March 6, 2021
Unprompted review
Sewing Bee Fabrics logo

Reply from Sewing Bee Fabrics

Thank you so much for taking the time to leave such a lovely review. It's really appreciated. I'm so pleased you're happy.

Rated 5 out of 5 stars

Highly recommend!

Sewing Bee Fabrics is a lovely small business that I'm very happy to purchase from repeatedly.
Chris is so helpful answering questions, customer service is excellent.
Fabrics always arrive promptly and in perfect condition.
These guys sell the loveliest, drapey, butter-soft PUL!
A very positive shopping experience.
Thank you sewing Bee Fabrics 😁
🌟🌟🌟🌟🌟

January 7, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent quality material & fantastic service!

I have bought material (PUL) from Sewing Bee quite a few times now. The material is of an excellent quality and is delivered very quickly. When I have contacted them with questions, they have responded quickly and been hugely efficient and very friendly. I will definitely buy from them again. Thank you! Sarah (Wiltshire)

July 15, 2020
Unprompted review
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Reply from Sewing Bee Fabrics

Thank you for taking the time to leave such a lovely review, we're glad you have been happy with our service. Many thanks Chris

Rated 5 out of 5 stars

Excellent service thank you

I was worried when I read some of the reviews of this company after placing an order but I can honestly say my concerns were unfounded. I only ordered late at night and my order was processed and dispatched by hand the next morning! I live around 30 minutes from this company. I received two emails when the order was prepared and then delivered and a very prompt refund for one item that was not available. Excellent service would use again order with confidence. Goods were as expected. Thank you.

April 22, 2020
Unprompted review
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Reply from Sewing Bee Fabrics

Thank you so much for taking the time to leave such a lovely review. I'm really pleased you were happy with everything.

Rated 1 out of 5 stars

Doubtful.

This company seems to be unstable ... it is reported to sometimes supply and sometimes not answer and not deliver. Their tutorials are good but they are disreputable. After an unhappy experience I would not order from them again and could not possibly recommend.

January 22, 2020
Unprompted review
Sewing Bee Fabrics logo

Reply from Sewing Bee Fabrics

Hi Marge, I'm very sorry to hear you had a bad experience shopping with us. We aren't a disreputable business, and if you would like to give us more details on your order, we would happily try to rectify the problem for you. It is true that we have had a handful of incidents of emails not being received. We have tried many different settings and changes including switching hosting of our entire website amongst many other ideas that may be influencing it and think the problem is ultimately coming from a spam filter issue as no other cause can be found. As there still seems to be occasional problems despite our best efforts, we have switched the website communication to a form box instead of direct emails, and also encourage contact via our facebook page, both of which we hope will bypass the system entirely. We do genuinely want to hear about any issues and help rectify them so hope you will be in touch shortly with more details on how we can help.

Rated 1 out of 5 stars

Do not order!

I ordered one small item which was supposed to arrive in 3 - 5 days. Two weeks later I haven't received anything and cannot get a response despite emailing twice and phoning. I have reported to PayPal.

September 24, 2019
Unprompted review
Rated 1 out of 5 stars

Like many of the reviews beneath I…

Like many of the reviews beneath I ordered 2 metres of material and never received them (2 months ago). I emailed about it and they offered to re-send or refund but nothing happened. I emailed again, they offered the same, but nothing happened. We've had an email chain of 11 emails (8 of them are mine), with little avail. They are always "waiting for stock to be replenished" or "have sent me an email but I haven't received" or "not received my email". I can see on our email thread that all of mine have been received and they have not been responding, which either means they are lying or they have a faulty email system. I even screen shotted the email thread as proof of my emails. We're a charity so the material was purchased with charity money (donations), and the materials were required for a charity project, so I'm very disappointed with this company. I urge sewing bee fabrics to get in touch with me to rectify this.

May 29, 2019
Unprompted review
Rated 1 out of 5 stars

Unhappy Shopping Experience

After 2wks I didn't received a recent order despite e-mailing as advised from their website in the first instance followed with a subsequent telephone message. Both have been to no avail and resulted in a zero response. I have now sent a message via paypal and await a reply. I hope this can be resolved without resorting to claiming a refund. Delivery was estimated at 3-5 working days but has left me disappointed as this fabric was for a special project that has now surpassed. Always one to give the benefit of the doubt and the opportunity to make amends I'll reserve judgement for now but watch this space...

April 29, 2019
Unprompted review
Sewing Bee Fabrics logo

Reply from Sewing Bee Fabrics

Hi Valerie. I'm very sorry you had difficulties contacting us. I will look into the system we are currently using and see what can be done there as we can't find your email. We had sent your order and it seems this has been lost in the post. We have tried emailing you but have not seen a reply from you. We have made sure you have been refunded. We send our apologies for the inconvenience this has caused you.

Rated 1 out of 5 stars

DONT BUY FROM THEM

DONT BUY FROM THEM.
Spent £33 on fabric and didn’t receive a thing. Sent texts, email, loads of phone calls, all of which they never pick up or return any reply to these. Don’t buy, they have lovely fabrics but u will NEVER recieve them.

February 6, 2019
Unprompted review
Sewing Bee Fabrics logo

Reply from Sewing Bee Fabrics

Hi Ellen. We sent out your replacement fabric and tried contacting you a couple of times after to check if they were received but heard no reply from you. I'm hoping that meant you got them ok. Best wishes.

Rated 1 out of 5 stars

Order not received.

I ordered from this store and did not receive my order. I told them and was offered either a different fabric because what I ordered was now out of stock, or a refund. I decided to pick a different fabric. I never received it so asked for my money back. No reply. I have sent more emails and all have been ignored.

I noticed other reviews saying the same so I would say it's pot luck whether you receive good service or they ignore you.

I just received an apology and a return of my payment.

August 20, 2018
Unprompted review
Sewing Bee Fabrics logo

Reply from Sewing Bee Fabrics

Hi, I'm very sorry that it's not been a good experience for you. I'm glad you got our refund, and we've taken your concerns on board. As the email problem has not been resolved by our technical support we have decided to switch our web service so hopefully this won't be a problem again in future.

Rated 1 out of 5 stars

I never received my order and no one is…

I never received my order and no one is answering my emails.

July 15, 2018
Unprompted review
Sewing Bee Fabrics logo

Reply from Sewing Bee Fabrics

I'm really sorry you've had a bad experience. We are aware of a problem with not all emails being received which unfortunately had not been resolved despite reporting it repeatedly to our tech support. We are now switching our service, so hopefully this won't happen again. We have refunded you and tried to contact you but didn't receive any replies from you.

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