Taxfix UK (formerly TaxScouts) Reviews 7,149

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,072 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being straightforward, efficient, and easy to use, especially for those who find tax matters complicated. Many highlight the exceptional staff and accountants for their professionalism, helpfulness, and ability to answer queries quickly and clearly, making the process seamless. The user experience is frequently described as excellent, with people appreciating the platform's simplicity and the quick response times. However, some people were dissatisfied with the responsiveness of their assigned accountants, mentioning slow replies and the need to continuously chase for updates. A few reviewers also noted that poor response times led to missed deadlines or incomplete submissions, causing frustration and additional effort.

What people talk about most

Service

People report positive experiences with the service. Many customers praise the rapid, professional, and... See more

Staff

Users describe positive interactions with staff, frequently praising their helpfulness, efficiency, and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the platform's ease of... See more

Response time

Consumers generally express satisfaction with response times, often highlighting rapid and professional... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using tax fix for quite a few years now. I'm a sole trader so don't have a massive amount of paper work but my tax return is normally ready to submit within 24 hrs of supplying my paperwork.

Rated 5 out of 5 stars

I’ve used this company for several years now and I’ve always found the experience to be straightforward and pleasant. They take the pain out of tax, which for me is great because I find it difficult a... See more

Rated 5 out of 5 stars

Really simple interface, clear instruction, fair pricing. Jon Dell who I have used twice now is patient, concise, provides clear guidance and instruction and executed the work to a high standard with... See more

Rated 5 out of 5 stars

Tax returns made easy! Was a very clear and straightforward process, and amazing having an accountant on hand for questions. I always got a quick response, even though I was very last minute before th... See more


Company details

Written by the company

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Despite my reservations regarding…

Despite my reservations regarding online self assessment services, Taxfix UK proved my initial fears to be unwarranted. They were excellent, the communication between myself and my personal accountant Kwaku was 1st rate and I can't fault the service at all.

April 24, 2026

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