I have used Taxscouts for numerous years who are now Taxfix. This year like previous the service has been excellent. Website is easy to navigate, the person who is assigned to you is always at hand t... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I worked with Rhian on my first tax return. I was extremely clueless as to what documents were needed, but the website has guided me through the process. Once the initial documents were submitted an... See more
Extremely professional and knowledgeable service, mostly same day response. I would wholeheartedly recommend Kingsley to deal with your tax affairs. He shows great patience in explaining the complexi... See more
I’ve been using Taxfix (TaxScouts) for the past 5 years. It’s a once a year must for me so as to make sure that all my tax affairs are correct in detail as well as submission. It is an excellent value... See more
Company details
Written by the company
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Contact info
United Kingdom
- support@taxfix.com
- taxfix.com/en-uk
4.8
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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My tax advisor is great
June 4, 2026
Duanne was very quick in coming back to…
Duanne was very quick in coming back to us and explained everything well. Thank you
June 11, 2026
Helped with first time self assessment
First time having to fill in self assessment and Taxfix provided an easy to use system via Accountant. Some initial problems with terminology etc but online help service very good. Will use again.
June 11, 2026
Great accountant
Great accountant. Fast, professional, and easy to work with. My tax return was completed accurately and submitted on time.
June 3, 2026
Used Taxfix for 2nd year with the same…
Used Taxfix for 2nd year with the same accountant Suzanne Booty who has been amazing!! Highly, highly recommended. Already going to book in next years return and get out of way as she alleviated so much stress.
Thank you Suzanne!
June 10, 2026
Unprompted review
Absolutely love this service
Absolutely love this service. Super helpful. Super easy to use - and really really trustworthy
June 9, 2026
Swift and efficient
Swift and efficient. I’ve used this service for the past couple of years and would highly recommend.
June 3, 2026
Inland revenue tax return
-Completed non resident section which was beyond my comprehensiom
June 10, 2026
Terrible
Terrible. Been a customer for more than two years and then keep putting the prices up even when companies only have one or two transactions and are still in product development stage and then they don’t send reminders or are proactive with filing. Ok top of that the website is poor and doesn’t work right now to log in.
June 10, 2026
Unprompted review
Reply from Taxfix UK (formerly TaxScouts)
Hi there,
Thank you for taking the time to share your feedback, especially as a long-standing customer. We are truly sorry to hear about the frustrating experience you've had with our service.
We understand your concerns regarding our pricing and the level of proactive communication you expected. We also sincerely apologise for the technical difficulties you’ve encountered with our website, as we know how crucial it is to have reliable access. This is certainly not the standard of service we aim to provide.
We want to look into this and assist you further. If you haven't done so already, please contact us at support@taxfix.com with your registered email address so our team can investigate your account and the website issues you’ve described.
We truly value your loyalty over the years, and your feedback is vital for us to improve.
Best regards,
The Taxfix Team
Reliable accountants and reasonable charges
I’ve been using Tax fix for 3 years now. Would highly recommend them. They’re fast, reliable and accurate with accounts. To include their reasonable charges.
June 9, 2026
Excellent Service from Taxfix
Taxfix previously TaxScouts provide an excellent service, the Website is user friendly, with simple instructions which guide you through the process.
I have been using them for several years and highly recommend their services.
June 9, 2026
Excellent Service.
I have used Taxscouts for numerous years who are now Taxfix. This year like previous the service has been excellent. Website is easy to navigate, the person who is assigned to you is always at hand to answer any queries.
Very efficient way to sort your tax affairs out. Many thanks.
June 1, 2026
Great online communication system.
You cannot go it alone with tax being as complicated as it is and should saves you money. Online system works well and email chasers speed things up.
Over time have my history so useful if the tax man wants something more.
June 8, 2026
They take all the stress out of tax…
They take all the stress out of tax returns and I do mine now in June as a result. No rush and no questions from HMRC asa rwsukt
June 8, 2026
Slightly more toing and froing of…
Slightly more toing and froing of details this year but all in all a good experience
June 1, 2026
Thank you!
Karen was great - great communication and quick turnaround on my end-of-year accounts. Would highly recommend!
June 8, 2026
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