Been using tax fix for quite a few years now. I'm a sole trader so don't have a massive amount of paper work but my tax return is normally ready to submit within 24 hrs of supplying my paperwork.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I’ve used this company for several years now and I’ve always found the experience to be straightforward and pleasant. They take the pain out of tax, which for me is great because I find it difficult a... See more
Really simple interface, clear instruction, fair pricing. Jon Dell who I have used twice now is patient, concise, provides clear guidance and instruction and executed the work to a high standard with... See more
Tax returns made easy! Was a very clear and straightforward process, and amazing having an accountant on hand for questions. I always got a quick response, even though I was very last minute before th... See more
Company details
Written by the company
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Contact info
United Kingdom
- support@taxfix.com
- taxfix.com/en-uk
4.8
Excellent
7K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Happy customer for over 5 years!
I’ve been using Taxfix (formerly TaxScouts) since the 2019/20 tax year, and the service has been consistently excellent.
What really stands out is the continuity and quality of support. I’ve had the same accountant, Sadia, throughout the years, even after the transition to Taxfix, which has made a real difference. She provides clear, practical advice and makes the whole process straightforward and stress free.
Over the years I’ve developed a simple income and expenses schedule, which, together with her guidance, makes the entire process smooth and efficient.
The platform is easy to use, communication is prompt, and everything is handled efficiently from start to finish. It turns what can be a complicated and time consuming task into something simple and well managed.
I would highly recommend Taxfix to anyone looking for a reliable, professional, and user friendly tax service.
April 13, 2026
good
good. harrison is a great asset for many years of filing. he is a wealth of knowledge and experience.
April 17, 2026
Helpful and efficient
Helpful and efficient. This is my 4th year with these guys, no reason to go elsewhere
April 27, 2026
Lisa is fantastic
Lisa is fantastic. So fast, super responsive, makes it v easy to understand.
April 27, 2026
Fast and accurate service
The Taxfix guys always work accurate, fast and reply swiftly. Exactly all the things they need to do
April 27, 2026
Great experience overall
April 11, 2026
Best in class!
Lightning fast turnaround and great user friendly website ... Exactly what you need when dealing with HMRC.I'd give 6 stars if i could! I know which company ill be returning to next tax year!
April 22, 2026
Unprompted review
A brilliant quick no fuss service
A brilliant quick no fuss service. Not complicated and carried out in with the minimum of fuss
April 24, 2026
Buy cheap pay dear
Buy cheap pay dear, so many mistakes, so much unnecessary stress! These so called accountants are barely out of nappies!
April 17, 2026
Reply from Taxfix UK (formerly TaxScouts)
Hi Angela,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the stressful experience you had with our service.
We understand that accuracy and trust are essential when it comes to tax matters, and we sincerely apologise for any mistakes and for the frustration this has caused. The level of service you described is not the standard we strive for, and we regret that we failed to provide the reliable and straightforward process we promise.
We would appreciate the opportunity to look into what happened. If you haven't already, please contact our team at support@taxfix.com with the email address you registered with. This will allow us to investigate your case personally and understand what went wrong.
Once again, we are very sorry for your experience. We value your feedback as it is crucial in helping us to improve.
Best regards,
Taxfix
They simply take all the stress away…
They simply take all the stress away from my tax return. Thanks so much
April 24, 2026
Great experience been using this…
Great experience been using this company for the last 4/5 years and always been amazing
April 24, 2026
Easy to use and quick responses
April 20, 2026
Expensive
I use them for my self assessment and company tax return. Be aware that they charge for every tiny extra thing.
April 23, 2026
Reply from Taxfix UK (formerly TaxScouts)
Hi Maigret,
Thank you for your feedback and for trusting us with both your tax returns. We're sorry the pricing felt unexpected.
Our service covers a defined scope, which is outlined in your letter of engagement. If any work falls outside of that, accountants may quote for the additional time and resources involved. We're sorry if this wasn't made clearer from the start.
If you'd like to discuss this further, please don't hesitate to reach out to us at
support@taxfix.com
and we'll be happy to help.
Best regards,
Taxfix
Have been using this company for a few…
Have been using this company for a few years and have always been satisfied with their response and work ethics
April 22, 2026
My Tax client Aaron Fitzgerald made…
My Tax client Aaron Fitzgerald made everything so easily wonderful excellent
April 16, 2026
Excellent service again
Excellent service again. My tax return was prepared efficiently and promptly. Thsnk you!
April 23, 2026
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