I have used Taxscouts for numerous years who are now Taxfix. This year like previous the service has been excellent. Website is easy to navigate, the person who is assigned to you is always at hand t... See more
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Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Contact info
United Kingdom
- support@taxfix.com
- taxfix.com/en-uk
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Replied to 100% of negative reviews
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Not quite what I expected BUT other…
Not quite what I expected but other than that really efficient, reasonable and stress free. Will I use again yes 100%
Have been with TaxFix (formerly…
Have been with TaxFix (formerly TaxScout) for 6 tax filing years. They have never missed a beat. Polite, structured and efficient. Most happy to have found them.
My accountant Chris did a great job in…
My accountant Chris did a great job in simplifying the company return and accounts, and kept constant communication throughout to let me know the information that he needed.
Chris from taxfix was very helpfull and…
Chris from taxfix was very helpfull and professional and made my self assessment easy and stress free. Thank you Chris and Taxfix.
Swift sure and reasonably priced!
Thorough-impressed as a long-standing member
Have been using Taxfix (formerly Taxscout) for over 3 years now and have been super impressed by the platform’s UX and capabilities.
I’ve been lucky enough to be represented by the same accountant the whole time, Lilian, who is incredibly knowledgeable, thorough and clear with her comms and filings. Highly recommend
Amazing service and so helpful
Amazing service and so helpful! I would definitely use Taxfix again!
Excellent service year on year
Used for a number of years now, always a fast turnaround and a very straightforward website to upload documents.
Allocates me the same accountant each year which means I am confident things are correct and consistent.
I would also say the price is great vale based on other accountants that I've seen first hand change substantially more for an inferior service.
Compelled to subscribe
I don't like being forced to do things against my will. I used Tax Scouts last year, and returned this year -without being forced. Now you automatically subscribe people without any way of paying for a single year, you can only accept the subscription, then come back to cancel it. Now you make me want to go elsewhere! A good business wouldn't need to force people to sign-up to an ongoing yearly subscription.

Reply from Taxfix UK (formerly TaxScouts)
Once logged in
Once logged in, I was allocated a tax advisor. I had to upload certain documents.
Initially my tax calculation was incorrect an I pointed out how and why this was the case. It was soon corrected. You cannot speak to the advisor on the phone it's all done on line.
Would recommend
My experience was good. My accountant dealt with some (from my viewpoint) complicated details and, apart from on one occasion, replied within the 48-hour timeframe (taking into account weekends & public holidays). I feel further clarity is needed for new service users of what to do to start the ball rolling - and which documents to upload when & where.
This is my second year using Taxfix and…
This is my second year using Taxfix and I am still pleased with the service including my own dedicated accountant Hannah Paterson. The deadline for filing my accounts had been very tight but Hannah was really good in ensuring accounts were filled before the deadline. Hannah maintained contact with me during the whole process and was very professional.
Prompt, professional and easy to deal with
I used Taxfix to submit my UK tax return and had a very positive experience. My accountant, Svetlana, was prompt, professional and easy to communicate with throughout the process. She prepared the return clearly, uploaded the paperwork for review, and explained the outcome in a straightforward way. The service was efficient and gave me confidence that the return had been handled properly. I would be happy to use Taxfix again.
I received great service and support…
I received great service and support from Mylien, I would highly recommend.
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