Taxfix UK (formerly TaxScouts) Reviews 

7,544
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,001 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the user-friendly digital platform and efficient service, noting that it completely takes the stress and hassle out of filing annual tax returns. Consumers often highlight that the staff and assigned accountants are exceptionally helpful, professional, and dedicated to providing clear and prompt answers to any questions. However, some people mentioned experiencing frustrating issues regarding slow communication and unresponsive accountants during their tax return process. A few reviewers also noted significant delays when waiting for important documents to be processed or felt disappointed by unexpected changes in their assigned specialists.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for being efficient, kind, and responsive.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how quick, simple, and... See more

Response time

Reviewers highlight positive aspects of response time, expressing great satisfaction with quick replies and... See more

Customer service

Clients share positive opinions on customer service, highlighting that support agents and accountants are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very quick and simple to use. Thorough and personal despite the chat bot interface. We were allocated the same accountant as last year which felt helpful. Thank you Taxfix!

Rated 5 out of 5 stars

This is the second year I have utilised TAXFIX and I can't praise them enough. On both occasions HMRC owed tax returns back to me. I would never have been able to complete the tax returns myself.... See more

Rated 5 out of 5 stars

Great service again from Taxfix for my self-assessment, after previously using them (as Tax Scouts) a few years ago. So easy to load required information, and the ask, and get answers to, whatever que... See more

Rated 5 out of 5 stars

I am very amaze as to how quick i was able to get my self-assessment completed. This was fantastic and the correspondence i received throughout was immense and without delay. Highly experience staff a... See more


Company details

Written by the company

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(7,544)

961 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, all my queries answered within hours if being posted. Would really recommend Julie at TaxFix.

October 20, 2026
Rated 5 out of 5 stars

Perfect

Spot on, Daud addressed my issue and went beyond, clear fees and swift response

October 14, 2026

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