I have used Taxscouts for numerous years who are now Taxfix. This year like previous the service has been excellent. Website is easy to navigate, the person who is assigned to you is always at hand t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Contact info
United Kingdom
- support@taxfix.com
- taxfix.com/en-uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing!!!!
Amazing!!!!! Cannot believe how straight forward this was, i was dreading it and it was soo quick and simple. Thank you so much!!
Is it meant to be "easy to use"? Keep asking me additional fee
Currently in process, so I'll update my review once everything is complete.
So far, communication has been confusing.
I provided my pension statements, including all contribution dates, but I wasn't sure whether the relevant date was the due date or the paid date for determining which tax year it belonged to. I told them that to. Rather than clarifying this, I was told that analysing my pension (finding relevant figure and adding all up) was outside the scope of the service and would require an additional fee.
My expectation: simply said, "We need gross contribution figure - tax the paid dates is the one you need to check for the relevant tax year, add together and brings up to us" or if using my pention statement adn SIPP statement are out side of their work (tbh, this part can be done by AI easily)
Anyway, I have spoken to my provider, download teh figure and gave exact figure what they need to put into Tax return.
At the moment, I didn't get any good advice, and feel like it's going to be endless additional fee if anything slightly complicated. It's meant to be make your life easier, but at the moment, I don't see any value yet

Reply from Taxfix UK (formerly TaxScouts)
It’s a straightforward no hassle…
It’s a straightforward no hassle service. Quick and easy
A very efficient and professional Accountant
After receiving all the required information, my accountant, Mohammad Asif, prepared my Tax Return immediately and sent it to me for review. As soon as I reviewed and approved it, he filed the return and calculated my tax due without delay.
A very efficient and professional service throughout.
Great service which I've used for the past 2 years and will continue to use.
Rapid turnaround with a clear document requirement upload process for self assessment tax returns. The messaging service allows you to ask questions direct to the accountant dealing with your return and get clear guidance. Competitive pricing with upfront costs. Great service which I've used for the past 2 years and will continue to use.
So easy to use,relieves a lot of pain.
Excellent support!
The response was quick, the advice helpful, and the accountant I was assigned was very patient in answering my questions. Recommended!
Very well laid out Website and easy to…
Very well laid out Website and easy to file taxes every year. Good responsive Accountant.
Always so easy to use Taxfix
It’s always easy to use Taxfix; they’ve promptly answered any questions I’ve had with clear explanations, and their online portal is clear and very user friendly. Doing my tax return almost becomes fun 🙃 Would definitely recommend!
The Accountant and the customer service…
The Accountant and the customer service at taxfix were very helpful.
Thank you very much.
My accountant Zac was excellent
My accountant Zac was excellent from start to finish. Very quick and thorough and kept me informed throughout the whole process. Will definitely use again. Thank you.
Very easy transaction.
Tax Return information submitted, turned into a Tax Return and filed in absolutely no time. Highly recommended. Also: give all your information over in one go.
Quick and easy
Quick and easy, accountant was very helpful, completely took the pain out of the process.
A second year of good service.
All went smoothly again this year.
I hope to see the same again next year.
Because the accountant Paul Brash is…
Because the accountant Paul Brash is brilliant and professional.
So far I’ve had a really good…
So far I’ve had a really good experience. My agent is very quick to respond and being very helpful with my questions.
Expedient tax filing with no hassle.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







