I recently obtained my latest prescription from my local optician but they quoted £350+ for new Ray Ban sun glasses with varifical lenses. Shade Station quoted around £220. I've always been nervous ab... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My first burberry frame purchased from Shade Station was ordered directly by them from the manufacturer in Italy due to it being out of stock, but the frame was still delivered in under a week. My sec... See more
Company replied
I purchased a couple of different sunglasses from Shade Station due to the great price!! But, there was a little issue along the way where I had been sent an incorrect paid... this was resolved immedi... See more
Company replied
From picking my sunglasses to ordering with a little hiccup in the middle but that was my fault with my prescription. Aadil sorted it out quickly ,received my glasses well. packaged very impressed w... See more
Company replied
Company details
About Shade Station
Written by the company
Founded in 2000, Shade Station is the UK’s Largest Independent Online Retailer of Luxury Eyewear.
About Shade Station
With several next day delivery options available, you can order today and receive your eyewear tomorrow, including prescription glasses and sunglasses, thanks to our on-site Optical Lab and in-house Dispensing Optician. Our unmatched online selection features over 100 of the world’s leading brands, from luxury names like Gucci, Saint Laurent, Prada, DITA and Valentino to timeless favourites such as Ray-Ban, Oakley, Tom Ford, Carrera and Police. With such a wide range, you’re sure to find exactly what you’re looking for.
To make shopping even easier, we offer a variety of secure payment options, including all major credit and debit cards, PayPal, Klarna and Clearpay, giving you the flexibility to pay in the way that suits you best. Whether you prefer to pay in full or spread the cost, checkout is fast, simple and completely secure.
Trusted Expert Knowledge
Written by the company
- When you buy from Shade Station, you are not just choosing eyewear. You are choosing quality, authenticity and confidence from an established retailer trusted by hundreds of thousands of customers since 2000. Our commitment to service goes beyond the basics. Every order is handled by trained specialists, supported by our in-house Dispensing Optician and Optical Lab Technicians.
Official Authorised Retailer
Authenticity Guaranteed
Shade Station is an official authorised retailer that is trusted by the world’s leading eyewear brands, and you can be certain that every product you purchase from Shade Station is genuine, and sourced directly from the official supplier. This means you receive the same quality, packaging and authenticity as you would when buying directly from the brand itself, along with the confidence that your eyewear has been sourced through approved distribution channels. Our long standing relationships with brands, plus manufacturer product warranties ensure complete peace of mind with every order.
Why this matters when buying designer eyewear:
- Guaranteed genuine products with no risk of counterfeits.
- Full manufacturer warranty and aftersales support.
- Correct, current branded packaging and accessories.
- Accurate model numbers, markings and serial identification.
- Confidence that your eyewear meets strict quality standards.
Shade Station is a trading name of Blue Green Ltd.
Contact info
Greater Manchester, United Kingdom
- 0344 838 7878
- info@shadestation.co.uk
- www.shadestation.co.uk
4.8
Excellent
32K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived broken and still waiting for a…
Arrived broken and still waiting for a return label.
July 29, 2026
Reply from Shade Station
Hi Sarah,
We're very sorry to hear that your order arrived damaged, and we apologise for the delay in providing your return label.
This is not the experience we want our customers to have. We'll be in touch as soon as possible to ensure the return is arranged and to work with you towards a suitable resolution.
Thank you for your patience, and we appreciate the opportunity to put this right.
Kind Regards
Shade Station
Absolutely awesome!!
Absolutely awesome!!! Lenses are so clear, clarity is A1!! Great service. Ordering again ASAP!
July 29, 2026
Reply from Shade Station
We're so pleased to hear you're happy with the clarity of your lenses and our service! We appreciate your kind words and look forward to your next order.
Best regards
Shade Station
Reply from Shade Station
We are so pleased to hear you are happy with your new glasses and that they arrived quickly. We appreciate your positive feedback!
Best regards
Shade Station
Good price and very quick delivery.
July 29, 2026
Reply from Shade Station
We appreciate your positive feedback! We're so glad you had a great experience with our pricing and efficient delivery service. Thank you for sharing!
Best regards
Shade Station
Reply from Shade Station
We're so pleased to hear you're happy with your excellent sunglasses and that the delivery was prompt. Thanks for your kind words!
Best regards
Shade Station
Reply from Shade Station
We truly appreciate your positive feedback and the 5-star rating! We are so pleased you valued our website, the great bargain on your sunglasses, and the very prompt delivery. Thank you for letting us know!
Best regards
Shade Station
Great new Ravens with varifocal lens
July 29, 2026
Reply from Shade Station
We're so happy to hear you're enjoying your new Ravens with varifocal lenses! We truly appreciate your positive feedback.
Best regards
Shade Station
Its very loose
July 29, 2026
Reply from Shade Station
Hi Priya,
We're sorry to hear that your glasses are fitting too loosely.
We haven't been able to find any previous contact from you, but we'd really like the opportunity to help. We'll be in touch shortly to discuss the issue and work with you to find a suitable resolution.
Thank you for bringing this to our attention, and we hope to put things right for you soon.
Kind Regards
Shade Station
Easy to use website
Easy to use website, loved the virtual try on, quick delivery, the price is very competitive and the gift box is so lovely, im very very pleased and would definitely recommend and order again.
July 29, 2026
Reply from Shade Station
We're so happy to hear you found our website easy to use and enjoyed the virtual try-on! We're also delighted that your delivery was quick, the price competitive, and that you loved the gift box. We truly appreciate your recommendation and look forward to your next order.
Best regards
Shade Station
Both lenses didn't match my…
Both lenses didn't match my prescription, sent back for full refund
July 29, 2026
Reply from Shade Station
Hi Neil,
We're very sorry to hear that the lenses you received didn't match your prescription.
We understand how disappointing this must have been, and we apologise for the inconvenience caused. We can see that you've returned the glasses, and we'll be in touch as soon as possible to investigate what happened and work with you towards a suitable resolution, including processing your refund where appropriate.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to put things right.
Kind Regards
Shade Station
Brilliant service arrived on time
Brilliant service arrived on time good price very pleased with my sunglasses
July 29, 2026
Reply from Shade Station
Thanks for your feedback! We're delighted to hear you're pleased with your sunglasses, our service, and that they arrived on time and at a good price.
Best regards
Shade Station
Never received the parcel contacted…
The parcel went missing it took more than few days but happy the matter been resolved good service by customer support thanks
July 29, 2026
Reply from Shade Station
Hi Mate,
We're very sorry to hear that you haven't received your parcel and for the lack of communication you've experienced.
This is certainly not the level of service we aim to provide, and we apologise for the delay in responding to your email.
Please contact us again with your order number, or reply to our most recent email if you have one, and we'll investigate the delivery with the courier as a priority. If your parcel has been lost in transit, we'll work with you to arrange a suitable resolution as quickly as possible.
Thank you for bringing this to our attention, and we appreciate the opportunity to put things right.
Kind Regards
Shade Station
Have brought 5 pairs in last few years
Have brought 5 pairs in last few years. Service is exceptional. Delivery is rapid. Prices are great and wonderful value. That's why I keep coming back.
Keep up this amazing service and thank you
July 29, 2026
Reply from Shade Station
We're delighted to hear that you've been a returning customer and appreciate our exceptional service, rapid delivery, and great value. Thank you for your kind words!
Best regards
Shade Station
After searching for glasses I liked and…
After searching for glasses I liked and seen the prices in opticians decided to take a look on line and came across shade station. Much to my delight had the same glasses I liked in a shop at a fraction of the cost. Ordering was very easy and quick delivery.
July 29, 2026
Reply from Shade Station
We are so pleased to hear you found the glasses you liked at a fraction of the cost. It's wonderful that your ordering process was easy and delivery was quick!
Best regards
Shade Station
Very happy with service
Very happy with service. No problems at all. Fast delivery. Highly recommend 👌
July 29, 2026
Reply from Shade Station
We are so pleased you were happy with our service and experienced no problems. Thank you for your kind words and for highly recommending us!
Best regards
Shade Station
Reply from Shade Station
We're so pleased to hear you're happy with the product and that it arrived earlier than expected. We appreciate your positive feedback!
Best regards
Shade Station
seems like a great site
seems like a great site. ordered a couple of times in the last few months and no problems whatsoever and prices are far better than going directly to the brand 10/10
July 12, 2026
Reply from Shade Station
We're so pleased to hear you've had such positive experiences with us on multiple occasions and that you find our prices better than going directly to the brand. Thank you for your wonderful feedback!
Best regards
Shade Station
This was my second purchase of Oakley…
This was my second purchase of Oakley prescription glasses,the first was with a single distance lens which I was very impressed with so I ordered a pair with varifocal lenses also excellent quality and great value, great service and quick delivery 😎
July 28, 2026
Reply from Shade Station
We are so pleased to hear you are impressed with both your single distance and varifocal Oakley prescription glasses! It's wonderful to know you found them to be excellent quality and great value, and that you appreciated our service and quick delivery.
Best regards
Shade Station
Top brand sunglasses at an excellent price
Top brand sunglasses at an excellent price with very quick delivery
July 29, 2026
Reply from Shade Station
Thanks for your review! We're delighted to hear you found our top brand sunglasses at an excellent price and that the delivery was very quick. We appreciate your kind words.
Best regards
Shade Station
Reply from Shade Station
We're so pleased to hear you found value for money and that your delivery was fast. Thanks for sharing your positive experience!
Best regards
Shade Station
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.