Shakercentre Reviews 

172
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Shakers are pretty niche, and you're probably wanting one not knowing an awful lot about them. Have no fear. Nigel at Shaker Centre seems to actually enjoy helping you find the right solution for your... See more

Rated 5 out of 5 stars

Quick delivery and extremly helpful customer support. I ran into trouble with the buttkicker so emailed on a Saturday not expecting a reply till Monday. Later that day I got a detailed reply explaini... See more

Rated 5 out of 5 stars

I ordered a couple of Bass Shakers, one of which had a rattle. Received excellent advice and support from Nigel the tech support guy on how and where to fit for best performance and once we had determ... See more

Rated 5 out of 5 stars

Order placed no problem. The following day I received an email letting me know the product has gone out of stock and there would be a delay. I was offered the option to refund or wait. I was ha... See more

Company details

  1. Audio Visual Equipment Supplier

Information provided by various external sources

Bass Shakers and Tactile Transducers including ButtKicker, Earthquake, Reckhorn and Aurasound for home cinema, gaming, simulation, pro audio and in car applications.


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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4.9

All reviews

(172)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

First time buyer, highly recommended - Buttkicker Gamer Plus

It was my first time using Shaker Centre and I will 100% be coming back for any further additions to my home setup. A huge shout out to Luke who kindly advised that I placed my order on Fri after 1pm (I selected Saturday delivery) and this would be delivered the following Saturday but advised I could instead switch to a weekday (to avoid waiting) and a refund was processed for the price difference! Communication was fantastic and tracking number received shortly after dispatch. Item arrived well packaged, mid-morning the next working day.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Their service is excellent

Their service is excellent. I ordered a buttkicker gamer plus and shipped halfway around the world. They proactively helped me find a cheaper shipping method and refund the difference. Will definitely buy from them again if I need more units of buttkicker.

March 22, 2024
Rated 5 out of 5 stars

Professional service

Professional service.
I ordered a Buttkicker Gamer Pro. I had questions about shipping since I wanted the item to be shipped by courier to Kuwait. The staff answered my question promptly through various emails.
They confirmed the item was in stock and would ship as soon as my custom requests were completed.
The whole thing took a couple of days and the item was shipped with UPS.
The item arrived a week later, very well packed and labeled.
All I have to do now is install and enjoy it.
Thank you Nigel and Luke at the Shaker Centre.

February 7, 2024
Rated 4 out of 5 stars

Hello!

Hello!
The purchase and dealing with the ShakerCentre staff was great. I haven't been able to try the BodyShakers.
What I didn't expect were the €58 more that I had to pay with customs charges. You should inform me before the purchase, but it would be good if you informed potential clients about this.
I know it's not your fault for the customs charges but I wouldn't have made the purchase in the UK. They have been €58 more than expected.
Apart from the customs issue, the entire purchase and treatment was great.
Thank you!

January 23, 2024
Shakercentre logo

Reply from Shakercentre

Thank you for reviewing our products and service, we do appreciate your feedback.

In response to your point about import duties for products delivered outside of the UK, we do advise of this on our website next to each product. Simply hover over the 'i' icon for more information and the following is displayed:
"You may be required to pay import fees, duties and local taxes if you are ordering from overseas. Please check the import rules that apply to your country for further information."

Hopefully that clears up any misunderstanding about these fees.

Once again, thank you for your review and we look forward to assisting you again the the future.

Rated 4 out of 5 stars

Slow delivery…

My only complaint is that the dispatch and delivery were very slow. I ordered on Thursday morning, but didn’t arrive until Monday. Most places do a next day delivery for similar cost. So I dropped a star for this.

August 17, 2023

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