I have been trying to return this dress due to it taking 2 months to deliver and very poor quality. I have been ignored multiple times to get returns policy and still had no reply. SCAM, do not use!!!... See more
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Bad customer service with no reply to various constant forms of contact .only did when advised been in contact with trading standards. Refuse to refund postage paid although sent screenshot from tra... See more
Company replied
I ordered a gym set for my daughter, because it was taking a little longer to be delivered I emailed to ask where it was (my fault, I didn’t read the expected delivery time) I was instantly replied... See more
Company replied
Fabulous service My daughter had fallen in love with the natural fur short padka but the website was down. I sent an email to ask when the site would be relaunched and had the most wonderful customer... See more
Company replied
Company details
- Women's Clothing Store
- Activewear Store
- Fashion Accessories Store
- Sportswear Store
- Sunglasses Store
- Swimwear Store
Written by the company
We are a mother and daughter duo based in the East End of London. The concept of Shaksboutique came to life as my daughter (Shakira) has an eye for fashion and experience in the modelling industry, whilst my (Alexandra’s) nurturing traits as well as interest and passion to encourage my children, in order for them to fulfil their dreams, created this beautiful business. Together we are a tag team supplying women of all ages with the latest fashion and trends, whether it be clothes or accessories, we aim to promote confidence, enhance outer beauty and provide comfortability, we have something for everyone.
Contact info
61 Bridge Street, HR5 3DJ, Kington, United Kingdom
- 07716 637685
- info@shaksboutique.co.uk
- www.shaksboutique.co.uk
3.2
Average
265 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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People also looked at
1st time buyer and I have to say the…
1st time buyer and I have to say the customer service is great. Although I was initially sent the wrong size in my order the quickness it took to return and received my correct order was super fast and great communication. Will definitely be looking to purchase from this online store again.
December 1, 2021
Unprompted review
Reply from Shaksboutique
Hi Nadia,
Thank you for taking the time to leave this review. We apologise that the wrong size was sent out to you in the first place but glad you were happy once it was rectified.
We look forward to your next visit. Take care!
Fr the Shaksboutique team.
Reply from Shaksboutique
Hi Jennifer,
Glad you loved your Dress! And thank you for taking the time to leave us a review.
The Shaksboutique Team x
Really lovely quality body warmer my…
Really lovely quality body warmer my daughter loves it !
November 27, 2021
Reply from Shaksboutique
Hi Rebecca,
Thank you for your purchase and glad the gilet was suitable for your daughter. We are so happy that she loves it.
Fr the Shaksboutique Team x
Excellent customer service
Excellent customer service. My item was too small so unfortunately had to return it and the customer service was exceptional. It actually hurt me that l couldn’t purchase from them this time but l definitely will be going to them whenever l need to buy something l can get from their shop.
November 25, 2021
Reply from Shaksboutique
Hi Kabukwour,
Thank you so much for taking the time to leave us a lovely review even though you had to return the item. We really appreciate it and look forward to your visit next time.
Have a wonderful holiday season ahead!
Fr. all of us @Shaksboutique. x
Very trendy good quality clothing and a…
Very trendy good quality clothing and a speedy delivery too💕
November 19, 2021
Unprompted review
Reply from Shaksboutique
Hi Tracey,
Thank you for taking the time to leave us a lovely review. We are so glad you were happy with the quality of our products.
All the best for this holiday season.!!
The Shaksboutique Team
Wow factor blazer.
I ordered a blazer and was worried about size but it actually fits like it was made to measure and more stunning than it looks in photo.Their size guide is spot on.I have searched for years to find a jacket to dress up denim jeans and this has nailed it.Delivery was ok considering it came from abroad but it was worth the few days extra wait as it has a wow factor I will certainly be ordering from this boutique again.
November 12, 2021
Unprompted review
Reply from Shaksboutique
Hi Lorraine,
The 'Plaid Unique Graffiti Print Blazer' is a very lovely blazer, we are thrilled that it was a perfect fit and you really love it like we do.
Thank you for taking the time to leave us a review.
Fr. The Shaksboutique Team x
LADIESS!
LADIESS!! This is the jacket you have been looking for! It’s cropped, puffy, has pockets and is actually really warm. I would say if you’re debating sizes, size up!
November 12, 2021
Unprompted review
Reply from Shaksboutique
Hi Timi,
We are so happy that you loved your cropped puffer jacket. Thank you so much for the lovely review and we hope to see you again soon.
Fr. The Shaksboutique Team. X
I've ordered from this boutique on a…
I've ordered from this boutique on a few occasions now and the service has been outstanding! All items including 2 blazers and leather shorts have been excellent quality! My favourite boutique:) Iv had to message and ask a few questions and literally got back to me within minutes and helped me with my purchases, like a personal shopper experience, Would 1000% recommend they literally cant do enough for you , thanks I'll deffo be ordering again soon!
November 2, 2021
Unprompted review
Reply from Shaksboutique
Hi Lauren,
Thank you for taking the time to leave us such a lovely review. We are so happy that you love your purchases.
The Shaksboutique Team xx
Got three Tv Blankets for me and the…
Got three Tv Blankets for me and the family. Great quality even a year later. The material washes perfectly and colour hasn't faded in the slightest.
October 31, 2021
Unprompted review
Reply from Shaksboutique
Hi Mr Okoh,
We are so glad to hear that you and your family love your TV blankets, they are definitely great for this time of year.
Thank you for taking the time to leave us a review.
The Shaksboutique Team
Absolutely stunning quality products…
Absolutely stunning quality products which arrived in a few days, will definitely be purchasing more items
October 31, 2021
Unprompted review
Reply from Shaksboutique
Hi Pippa,
Thank you for taking the time to leave us a lovely review. We are so glad you like our products and look forward to your visit again.
The Shaksboutique Team x
Excellent quality product
Excellent quality product. Arrived right on time. Very stretchy and durable material. Velcro very secure. No hard painful bones piercing your skin. Would definitely recommend
October 30, 2021
Unprompted review
Reply from Shaksboutique
Hi Vivian,
We are so happy that you loved our new snatch waistband, thank you so much for your review and we hope to see you next time!
The Shaksboutique Team
Ordered online
Ordered online. Communication was excellent and my order arrived within a couple of days. Very happy with my purchase. Will shop here again.
October 30, 2021
Unprompted review
Reply from Shaksboutique
Hi Alison,
Many thanks for your lovely review, so glad you were happy with your purchase. We look forward to your next visit. xx
This yellow drawstring top
This yellow drawstring top is such a dream!. It's super comfy and stylish. I can't fault anything about it. Hugely recommend.
October 30, 2021
Unprompted review
Reply from Shaksboutique
Hi Anreet,
We are really happy that you love your new drawstring Top.
Thank you for taking the time to leave us a review!
Shaksboutique Team
Ordered three dresses from here…
Ordered three dresses from here recently!
Quality is amazing ! And super fast delivery, highly recommended
September 27, 2021
Unprompted review
Reply from Shaksboutique
Many thanks Destiny for your lovely review, so glad you loved your dresses. xx
Perfect!!
Came quickly, exactly as described on the website. Love my new set! Thank you :)
September 27, 2021
Unprompted review
the most stunning two piece
the most stunning two piece, so happy will deffo be buying from there again, lovely customer service as well xx
September 16, 2021
Unprompted review
Love my new cap so much
Love my new cap so much. I'll be getting more very soon. TBH, I rarely leave reviews, but this is worth it, for sure! Great service too.
September 12, 2021
Unprompted review
Reply from Shaksboutique
Hi Elizabeth,
We are really happy that you love your new carefully handmade hair cap/bonnet. We are also obsessed with these.
Thank you for taking the time to leave us a review!
Shaksboutique Team
Amazing quality
September 12, 2021
Unprompted review
Reply from Shaksboutique
Hey Elisha,
Thank you for your purchase and glad the shorts were suitable!
Shaksboutique Team
My dress arrived fast and in perfect…
My dress arrived fast and in perfect condition.
The dress was gorgeous and fits amazingly.
The purchase/ordering was nice and easy
I’d purchase from these again.
September 12, 2021
Unprompted review
Reply from Shaksboutique
Hi Z.S,
Thank you very much for your lovely review. We are so glad you love your new dress and hope you will return soon. x
The Shaksboutique Team
excellent customer service and care
excellent customer service and care
ordered 2 two pieces from here and they fit perfect i would definitely order from here again!!
September 2, 2021
Unprompted review
Reply from Shaksboutique
Hi Anya,
Thank you for your lovely review and we are so happy you loved your outfits.
The Shaksboutique Team xx
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