ShapewearUSA Reviews 

263
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

BEWARE! If you buy on sale, your purchase is final sale and you won’t see that anywhere. You will se hassle free return, 30 day satisfaction, etc but that’s not true if you buy 2 and get a discount. A... See more

Rated 1 out of 5 stars

The worst customer service I've had in a long time. Charged me additional $ even though I didn't complete the return/exchange I was considering. Had to turn it over to my Credit Card company. If... See more

Company replied

Rated 1 out of 5 stars

My $80 garment ripped within 3 weeks. Their policy is no refunds and exchanges for worn garments but you would think they would stand by their quality and make accommodations especially when something... See more

Rated 1 out of 5 stars

The product is way too small and too short. If it was just too small I'd gladly order a size up, but the fact that the product was so short that it rode up my rear end painfully even hunched over mean... See more

Company details

  1. Underwear Store

Written by the company

Welcome to Shapewear USA, the new way to shop for shapewear in the U.S. Let us take you on a journey of the best shapewear brands, from North and Latin America to Europe and all around the world. ShapewearUSA.com connects women with the world's most in-demand fashion shapewear brands. ShapewearUSA.com is a leading destination for sophisticated fashion that features the latest trends and collections for body shaping garments that improve posture, boost confidence and highlight a more contoured shape and sleeker physique. We are inspired to help women find shapewear clothing that accentuates their most attractive traits, including the unique beauty that radiates from within.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

263 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

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2.5

All reviews

(263)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I tried on an arm compression garment…

I tried on an arm compression garment and feel bad returning it because it touched my skin- but I hate it. The fabric is so itchy the only way I can wear it is with a ton of benedryl on board.. and then I just go to sleep

August 14, 2022
Unprompted review
Rated 5 out of 5 stars

Product as described

Product exactly as described. Speedy shipping. I did feel as though the two strap compression garment ran a tad small. I'm 4 weeks post abdominoplasty and currently at 30/31" waist. I just have room to get the medium size connected at the lower strap. Still works great, but a smidge smaller than I expected. All in all, I'm super happy with this purchase and would order from here again.

August 10, 2022
Unprompted review
Rated 1 out of 5 stars

Delivered too late

I ordered my product because the advertisement stated it would arrive in two days. I tried to cancel the order with customer service when I received the receipt stating it would not arrive when I needed it. It did not come until I was already out of town and I haven't even opened it so I can request a refund because I couldn't even use it for what I needed it for to begin with.

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

FAST DELIVERY!!

Came faster than expected,(live in Alaska) great quality. I’ve been shopping here for about a year and have gotten a S and now an XS for my snatched waist journey!!

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

Very Satisfied Customer

I am a new customer of Shapewear since May 2022. My Cosmetic Surgeon recommended them to me for my post op support wear after my abdomen surgery. Great customer service support and worry free returns for their products if for any reason you need to return them for a refund or a store credit. The shipping is fast and free. I have enjoyed shopping with them and will keep shopping with them because of the quality of there clothing and the short amount of time it takes for m
e to receive my items in the mail after I submit my order.
Rene` D Nelson

June 27, 2022
Unprompted review
Rated 4 out of 5 stars

Product arrived in a timely manner

Product arrived in a timely manner! But was disappointed that there was no phone number to call or chat online with, to immediately answer a question. Luckily the product turned out perfect and I have ordered another one.

June 14, 2022
Unprompted review

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