Called Shark customer support as I had been having issues with my shark upright vacuum cleaner. I had already gone through the troubleshooting manual and still had an issue. The item was within the wa... See more
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Review summary
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First class service. Our 6 month shark hand held cleaner failed to work after a Full charge. So we reported to you and completed a fault summary on line. You immediately replied and sent us an email... See more
My order was showing as delivered but it had not been delivered. The photo the courier took was not my address. Shark Ninja sorted this and within 24 hours I had my delivery. Fantastic customer se... See more
I ordered on the Saturday and it came on the Sunday! The vacuum its self is just what I expected and pleased that the battery life enables me to vacuum the whole house (3 bedrooms) as this is the firs... See more
4.5
Excellent
52K reviews
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All dealt with very quickly and part…
All dealt with very quickly and part got delivered in less than 4 hours of calling
September 18, 2026
Excellent customer service
Excellent customer service, very quick to respond. Highly recommend.
September 18, 2026
May use AI-assist with repliesRead more
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Instructions
Ninja Pro 4.5L. Good Afternoon, I have just purchased the above Air Fryer, and I need some help and advice. I have read the Instructions leaflet that accompanied the unit, however I can’t find anything on what temperature or timings to cook anything at, I haven’t used the fryer yet in case I have to send it back because you can’t help. An early reply would be appreciated
September 17, 2026
Reply from SharkNinja UK
Hey Jessie,
Thank you for taking the time to leave a review.
We completely understand wanting some guidance before using your new Ninja Air Fryer Pro, and we'd be happy to help. The temperature range on the unit varies depending on the cooking function, from 40°C on Dehydrate up to 210°C on Air Fry. Cooking temperatures and times will vary depending on the type and quantity of food being prepared. For additional guidance, you can view the cooking chart in the Quick Start Guide using the link below. This provides recommended cooking times and temperatures for a variety of foods and is a great place to start as you become familiar with your air fryer.
Quick Start Guide: https://sharkninja.my.salesforce.com/sfc/p/#Hs000008nIdi/a/Hs000001iqcZ/yOCNrZwFMjs3NyYS_7aynIWI8veaDgXNN7K2o4t6zHo
Setup & General Use: https://support.sharkninja.co.uk/product/ninja-air-fryer-pro-47l-af140uk/01tHs00000DAjV2IAL?redirect=false
Kind regards,
SharkNinja UK
Next day delivery and kept informed all…
Next day delivery and kept informed all the way. Great priced item
September 18, 2026
Good Service
Good Service, excellent interaction with staff,friendly and knowledgeable of products. Great products.
September 14, 2026
Faultless service
Straightforward website , easy to find what I was looking for ,ordering simple, and free, next -day delivery -what’s not to love .
September 18, 2026
Ordering from Shark Ninja was an easy…
Ordering from Shark Ninja was an easy experience with super quick next day delivery.
I love that I do not need to fill out all the registration information since I bought direct and so the registration is already taken care of. The three year guarantee is fabulous and gives me confidence I have bought a quality product built to last.
September 18, 2026
Buying from Ninja a breeze
Found whole experience of purchasing and receipt of goods easy. Website easy to navigate and delivery was next day. Delivery tracked all the way and was kept up to date with live tracking so knew when to expect parcel. Very good service from start to finish.
September 14, 2026
Fantastic from start to finish
Fantastic from start to finish. Fast delivery ( nest day for free) , great updates, discount on the website and great communication and updates and I love love love my new slow cooker.
Only wish they had the colour I wanted on the website but it was sold out so had to get another one.
But all around fab
September 18, 2026
A big tick for the packaging as it is…
A big tick for the packaging as it is cardboard and paper-no plastic bags covering everything!
Assembly was simple and straightforward, as was the charging. Two niggles-because the item is top heavy, the motor section has to be unplugged and folded over towards the floor-how long is the hose going to last doing that each time, I wonder? There IS a moulded plastic hook on the back, but no bracket supplied to hook it onto, as then it could just be hung on the wall. Or, maybe that used to happen and the hook did not last? Finally, it's made in China.....
September 18, 2026
Best costumer care
Part of my vacuum cleaner broke and they sent the order right away, 2 days delivery. It was the wrong piece and I received the correct one next day. Quick delivery, friendly stuff who helped me extremely quick. Very impressed with costumer care, thank you
September 18, 2026
Ninja Panini Press - ST202UK
Great item fits perfectly , very fast delivery ordered the item and it arrived the next day.
Thank you very much.
Ricky
September 16, 2026
Ordering was straightforward and next…
Ordering was straightforward and next day delivery was awesome
September 18, 2026
The wand on my hoover broke late on…
The wand on my hoover broke late on Friday night. Contacted shark online. Had a reply pretty much straight away. Replacement delivered on Wednesday. Would have been earlier I think but the email went to my junk.
Straight forward, easy process. Great communication
September 18, 2026
Speedy delivery well packaged and item…
Speedy delivery well packaged and item was as expected
September 18, 2026
Excellent service
Excellent service delivered within one day of placing the order, Quality of the packaging was really good so far really happy with the purchase.
September 18, 2026
Thanks for a very speedy and quick…
Thanks for a very speedy and quick delivery, shame you couldn’t get the address correct you delivered to number 1 my address is number 14 , never mind the head has made our hoover pick up like it did when it was NEW !! THANKS again
R J W
September 16, 2026
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