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Rated 1 out of 5 stars

NO GOODS RECEIVED I have been purchasing products from SHC web for without any problems for the last several years and I am so disappointed that now I have not received the goods I ordered on 23rd Oct... See more

Rated 5 out of 5 stars

We recommend SHC web. We've been buying their products for many years. The buying and payment process could not be easier, delivery of items has been quick and faultless. All this topped off with exce... See more

Rated 3 out of 5 stars

I'm very excited about receiving my order, but as yet it hasn't arrived. I'm not concerned as shipping from the US to the UK seems to take forever. I ordered very small pots so my semi permanent mak... See more

Rated 3 out of 5 stars

Have been a regular customer for several years. Good products at good prices. Can't always believe the 'shipping confirmation' email. On querying the non-arrival of a 1st class shipment a week after I... See more

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3.1

Average

TrustScore 3 out of 5

247 reviews

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Rated 5 out of 5 stars

Great products, great prices, great service.

I love that you can order the products in small quantities. Can't argue with the prices, very reasonable (we shopped around, a lot). Great customer service - I had connection problems whist making a payment. I received an email to say my order was received and would be dispatched upon said payment. I called them, they sorted it out without any fuss and I received the goods within a couple of days as stated.

December 7, 2014
Unprompted review
Rated 4 out of 5 stars

Disappointed with delivery delay

I am very happy with the service from SHC but disappointed with the delay in delivery by UPS. It took 6 days to deliver my order as it had been sitting in a UPS depot quite local to me for 5 days.

December 4, 2014
Unprompted review
Rated 3 out of 5 stars

Check its in stock before ordering

I ordered some sliding lid tins for lip balm. The website took my order and said about 3 to 5 days for delivery, it's now been three weeks. I've had no reply to my email and nobody phoned me like they said they would

December 2, 2014
Unprompted review
Rated 3 out of 5 stars

Lots of broken POTS!!!

Just received a package which was badly wrapped with at least 20 broken pots and lids, usually great however I was disappointed with my most recent order :(

November 25, 2014
Unprompted review
Rated 5 out of 5 stars

Great

I order few tin containers, and we got them in a few days. I will order again online from this company.

November 20, 2014
Unprompted review
Rated 5 out of 5 stars

Great products and service

We recommend SHC web. We've been buying their products for many years. The buying and payment process could not be easier, delivery of items has been quick and faultless. All this topped off with excellent customer service why would you buy anywhere else.

November 4, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service!!

My items arrived super quick. And when I emailed them to say I changed my mind about the size of my items I ordered I was given a quick and helpful response. Happy customer, will defo use again. :-)

October 18, 2014
Unprompted review
Rated 3 out of 5 stars

Disappointed with Delivery!!

I was happy with the service I received and the products received. I was just a little disappointed wth the delivery time. I did try to select next day delivery at the point or order, but the system automatically changed it back. Other than that I was quite happy.

October 11, 2014
Unprompted review

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