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Rated 1 out of 5 stars

NO GOODS RECEIVED I have been purchasing products from SHC web for without any problems for the last several years and I am so disappointed that now I have not received the goods I ordered on 23rd Oct... See more

Rated 5 out of 5 stars

We recommend SHC web. We've been buying their products for many years. The buying and payment process could not be easier, delivery of items has been quick and faultless. All this topped off with exce... See more

Rated 3 out of 5 stars

I'm very excited about receiving my order, but as yet it hasn't arrived. I'm not concerned as shipping from the US to the UK seems to take forever. I ordered very small pots so my semi permanent mak... See more

Rated 3 out of 5 stars

Have been a regular customer for several years. Good products at good prices. Can't always believe the 'shipping confirmation' email. On querying the non-arrival of a 1st class shipment a week after I... See more

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3.1

Average

TrustScore 3 out of 5

247 reviews

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Rated 2 out of 5 stars

Not suitable for large amounts

We ordered through their website having seen them on eBay as well. We wanted 500 each of aluminium tins in 2 sizes. We needed them pretty quickly. I tried contacting them by phone to ask whether it would be possible. No answer. I sent an email via website. No reply. But, as I've used them before, I decided to place the order (the other source we had found were on holiday until after the weekend and we wanted them prior to the weekend).
Unfortunately, SHC didn't contact us to tell us that we had paid for something which was not in stock. Only when they still hadn't arrived, 4 postal days later, and I sent another email did the reply come through that they were not in stock and were not available until the end of that week.
The response to our request for a refund was quickly actioned but what a shame that I had to cancel the order and re-order with the other company which was back from their holiday. They answered their phone and the order arrived the next day.

October 6, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent !!!

Very good ! I hope I can have a very long relationship with this company . Product is great and shipping and delivery is perfect .

September 2, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent value, no other company/shop can provide a service like your company. I know what i need and i know when i look on your site i will find what i,m searching for. Your site is easy and simple to use and paying at check out is fast. Delivery very speedy wow like next day friendly customer service.

August 13, 2014
Unprompted review
Rated 5 out of 5 stars

A1 site

Superb will use again, just what I wanted, easy to order fast delivery what more can you ask for

August 9, 2014
Unprompted review
Rated 5 out of 5 stars

The Best Value Company in Their Field

SHC is a company I totally recommend for anyone who requires container vessels for their products.
Their site's contents are clear and explicit. The site is easy to navigate and ordering is a breeze. Delivery of product ordered is either as advertised or ahead of time. Each time, I have contacted Customer Service to inquire about the status of a listed product or simply order by phone, their people are friendly, courteous, professional and knowledgeable. Finally, all the products they have are keenly competitive in their specific marketplace

August 9, 2014
Unprompted review
Rated 5 out of 5 stars

brilliant

So glad I found this Web site they have exactly what I need, they are fast and very efficient. Customer services are excellent and deal with things politely and very fast

July 17, 2014
Unprompted review

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