Classical Italy

Classical Italy Reviews

A product’s star rating is calculated as the average of all its reviews.


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www.shearings.com

13K Reviews

4.3

The information on this page is based solely on product reviews written by customers of Shearings Holidays via Trustpilot.


Here’s what people highlighted

Quality

3.9

57 ratings

Value for money

4.1

57 ratings


Product details

Brand: Shearings

See the best of Italy with included visits to the world-famous cities of Siena, Rome, Florence and Pisa, and discover the beautiful scenery of the Neapolitan Coast.

All reviews


Rated 5 out of 5 stars

Classical Italy A very intense journey crammed full of sightseeing and optional excursions. Always on the go with early starts and long hours on the coach but plenty of stops along the way. Although some people over eighties in our group I can't say it's a good way to travel as some trips too hard going. Don't expect free time at hotel to use pool or pop out for evening stroll. It is arrive, eat and bed and up early hours to continue the route. Don't expect luxuries or relaxing time as this is a full on trip living out of a bag literally. Hotels were basic but clean and comfortable with friendly staff. Meals were limited for choice but enjoyable. Drivers were outstanding, nothing was too much and our safety and welfare was their priority. Although this tour is quite an endurance test, the scenery, places visited and overall adventure is most definitely worth it knowing that you will be cared for from start to finish. I must admit I was absolutely shattered when I got home. However a thumbs up from me as loved the places we visited even though only a few hours with not really enough time to enjoy it all but it was a taste of Italy and that is what you get. Would I do it again? Maybe not! I think the long hours spent on a coach could be reduced with a better itinerary but there again, I really enjoyed it.

Quality: 5
Value for money: 5
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Reply from Shearings Holidays

Thank you for your detailed feedback on the "Classical Italy" tour, Jill. We're glad you enjoyed the scenery and places visited, despite the packed and intense itinerary.

It's great to know the hotels were clean and comfortable, and the meals were enjoyable. We're especially pleased that the driver
s were outstanding and prioritised your safety and welfare.

Thank you for sharing your thoughts, and we're happy to hear you have fond memories of Italy.

Best regards,
Customer Relations Team

Rated 4 out of 5 stars

Some distances between destinations a bit too far otherwise trip worthwhile

Quality: 4
Value for money: 5
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Reply from Shearings Holidays

Dear Frank,

Thank you for your excellent 4-star review.

Receiving such positive feedback is incredibly rewarding for us as it provides valuable insight into your tour experience. Understanding what resonates with our customers allows us to continuously enhance our tours.

We trust that your tou
r with us was thoroughly enjoyable, and we eagerly anticipate the opportunity to welcome you on board again soon.

Many thanks, Shearings (BW)

Rated 4 out of 5 stars

Great itinerary but not for the faint hearted or those in less than good health.Hotels good but beds hard. Food disappointing. Ross and Mick elevated the whole experience- kind, knowledgeable and superb drivers who stepped up when their help was needed.Felt safe in their hands.

Quality: 4
Value for money: 5
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Reply from Shearings Holidays

Thank you for sharing your feedback about your recent Classical Italy trip.

We’re pleased to hear that you enjoyed the itinerary and found the hotels satisfactory, even though the beds were harder than you preferred. We appreciate your candid comments on the food too.

Your kind words about Ross an
d Mick are much appreciated. We are thrilled to hear that they made your experience enjoyable and that you felt safe and well-cared for in their hands. We’ll make sure to pass along your compliments to them.

We understand that the itinerary can be demanding, and we appreciate your note that it may not be suitable for everyone. Your feedback helps us to better inform future travelers.

Thank you once again for your valuable insights. We look forward to welcoming you on another journey soon.

Shearings Customer Relations (GB)

Rated 4 out of 5 stars

Intense itinerary, decent hotels with weird food combinations but a great way to see all the sights in one trip

Quality: 4
Value for money: 4
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Reply from Shearings Holidays

Thank you for your 4-star review.

Receiving such positive feedback is truly gratifying as it offers valuable insights into your tour experience and understanding what resonates with our customers empowers us to consistently refine and improve our tours.

Your constructive feedback provides us wit
h the opportunity to evaluate the tour for any necessary enhancements, ensuring complete satisfaction.

We eagerly look forward to welcoming you on board again soon and providing a tour that exceeds all of your expectations.

Warm regards,

Shearings Customer Relations (HB)

Rated 2 out of 5 stars

To many hrs on coach .food not fit to eat.

Quality: 2
Value for money: 2
Shearings Holidays logo

Reply from Shearings Holidays

Thank you for taking the time to provide your feedback on the Classical Italy tour. We are genuinely sorry to hear that your experience did not meet your expectations.

We understand that long hours on the coach can be tiring, and we strive to balance travel time with enjoyable and enriching experie
nces at each destination. We are continually looking at ways to optimise our itineraries and improve the overall travel experience for our guests.

Regarding the food, we are deeply regret to hear that it was not up to standard. We work closely with our hotel and restaurant partners to ensure that the meals provided are of good quality and enjoyable for our guests. We will certainly address your comments with our partners to ensure improvements are made.

Your feedback is important to us, and we would appreciate any additional details you can provide.

Thank you again for your valuable feedback. We hope to have the opportunity to restore your faith in Leger Holidays.

Best regards,

Leger Customer Relations (CH)

Rated 4 out of 5 stars

Excellent value Need to cut down on pork meals though.

Quality: 4
Value for money: 5
Rated 3 out of 5 stars

Landmarks where good,travelling with shearings not so good

Quality: 3
Value for money: 3
Rated 1 out of 5 stars

Disgustung hotels, one not worth 1 star. Same food, pasta, salad and pork. Mould in parmazan cheese. Condiments needed bining. Paint peeling in shower. Mould in shower. Uncomfortable beds. Pubic hair in towel. Dirty toilet.

Quality: 1
Value for money: 1
Rated 5 out of 5 stars

The coach driver 's Jim and Ross are very good at all they do. Very good value for money.

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Having already done a similar holiday some years ago, I was not expecting to spend so much time on the coach, either outbound or inbound, or between destinations. The choice of hotels, although adequate, were poor in their locations. There was too much travelling between the hotel and the places that were visited. If I had organised this excursion, I would have left out the Lake Garda/Venice leg, and substituted it with longer periods in the Florence/Rome area, where in my opinion there is more of interest to see.

Quality: 4
Value for money: 4
Rated 4 out of 5 stars

Very good trip lots to see and do a lot of travelling but worth it. Drivers were really good, helpful and informative

Quality: 4
Value for money: 4
Rated 5 out of 5 stars

Really good holiday, driver were fab and excursions were good

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

The holiday was amazing, the trips and coach, but sadly the French and one of the Italian hotels let It down rather badly.

Quality: 4
Value for money: 5
Rated 5 out of 5 stars

Thoroughly enjoyable tour of main cities and sights with some great optional trips & treats. Hotels were comfortable, rooms clean, lovely staff. Food was well presented, tasty with plenty of variety at breakfasts & evening meals. Communication excellent from Shearings from the outset. Tour leaders & fellow travellers were great, fun times. Lots of coach travel but we expected that from reading the itinerary beforehand - for us it served as down time, to relax and enjoy the ever-changing scenery. No complaints from us. Fabulous - looking forward to our next tour.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Really great trip. Well organized, lovely bus drivers. Everything is done for you. It’s really nice to go as part of a group as everyone looks after each other. We went to sons really great places and I even enjoyed the bus travel as we got to see loads of places and it was very relaxing. The bus was brand new with drinks and a toilet. The food and hotels were good and value fir money. It would be a lot more expensive to do this trip alone. Highly recommend!

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

The Places visited were beautiful and interesting. The distance travelled between was far too long .hours spent on a coach. The Hotels were not close to the cities or landmarks to be visited. These distances are the reason l will not go on any Coach Holiday again.

Quality: 3
Value for money: 3
Rated 5 out of 5 stars

The holiday its self was lovely, you must make sure you are ok with the long journey to get down to Italy and then back up to France, we did have comfort stops and it was fine by us. We had two lovely drivers, Carl and Mark who were from the north of England. Some of the hotels that were used on the holiday were lovely, some of them needed to be taken off Shearings website, too old and needed a lot of TLC. This is a full on holiday with early starts and long journeys to get to all the places that you are visiting, well worth it though.

Quality: 5
Value for money: 5
Rated 4 out of 5 stars

Very very busy lots of travelling the places we visited were amazing but be prepared for a lot of hours going from one place to another

Quality: 4
Value for money: 4
Rated 4 out of 5 stars

Great tour and a wonderful experience, though slightly tiring at times. Places visited were beautiful and the tour guides were very informative. Good hotels, though a fairly basic and rundown hotel in Fuiggi. Paid a single supplement, but received a single bed in one of the hotels, so would question the reason for this? Big thank you to the drivers, Gary and Dave who were brilliant.

Quality: 4
Value for money: 5
Rated 3 out of 5 stars

The travel was good but I think there were too many places crammed in for the duration of the holiday. And the single room supplement was unfair.

Quality: 2
Value for money: 2