Banner for Shedstore

Shedstore Reviews 

13,643
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,502 reviews, reviewers had a great experience with this company. Customers frequently praise the prompt delivery services and the exceptionally helpful drivers who keep buyers thoroughly informed throughout the entire fulfillment process from start to finish. Consumers also deeply appreciate the straightforward online ordering system, very reasonable prices, and the professional staff members who always provide excellent guidance. Some reviewers were not happy with the overall product quality, noting that several wooden panels arrived warped, cracked, or featuring wide visible gaps. People also experienced significant difficulties during assembly due to persistently misaligned edges, missing components, and overall poor construction design.

What people talk about most

Product

Users describe ambiguous interactions with product, expressing both satisfaction with quick delivery and the... See more

Delivery service

People report positive experiences with delivery service, frequently praising prompt arrival times and... See more

Quality

Customers had mixed experiences with quality, as reviewers frequently highlighted cheap materials, bowed... See more

Order

Clients share positive opinions on order experiences, highlighting helpful phone support and efficient online... See more

Staff

Consumers find staff to be exceptionally helpful, with reviewers frequently praising the polite,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There was an issue with delivery, not Shedstores fault, original shed was damaged in transit, and had to be returned to Yardstore. This put delivery back. Myself nor Shedstore were informed about th... See more

Rated 4 out of 5 stars

Delivery was quick. Guy was plesant and helpfull. She'd was good quality besides a few minor errors in construction of the pre made panels. Some of the wood was twisted so would not sit level. The w... See more

Rated 4 out of 5 stars

The speed of delivery was great as was the delivery driver. 4 rather than 5 due to design. The join between lower and upper real panel is messy. makimg my own fascia to cover it. I also added addition... See more

Rated 4 out of 5 stars

The buying experience was great and they have kept me up to date on delivery. Can't give you 5-stars yet because still waiting for delivery and installation which is about two weeks away


Company details

  1. Garden Building Supplier
  2. also in
  3. Garden Center

About Shedstore

Written by the company

Shedstore is one of the UK's established online retailers of sheds, garden buildings and outdoor storage solutions. Since 1999, we have been helping customers across the UK create practical, organised and enjoyable outdoor spaces through our extensive range of garden products.

Our product selection includes wooden sheds, metal sheds, plastic sheds, summer houses, log cabins, garden offices, workshops, playhouses, greenhouses and outdoor storage solutions. We also offer fencing, decking, pergolas, gazebos, garden structures and landscaping products to help customers transform their gardens from the ground up.

With decades of experience in the garden buildings industry, Shedstore works with leading UK manufacturers and suppliers to provide quality products suitable for a wide range of budgets and requirements. Whether customers need a compact storage shed, a home office for remote working, a summer house for relaxation or a large workshop, our range is designed to offer something for every garden.

We are committed to making online shopping straightforward and convenient. Customers can benefit from detailed product information, secure ordering and support from our UK-based customer service team. Our website provides expert buying advice and resources to help customers choose the right garden building for their needs.

Shedstore continues to focus on delivering quality products, dependable service and a positive customer experience. We are proud to have served hundreds of thousands of customers and remain committed to helping people make the most of their outdoor spaces.


Contact info

4.0

Great

TrustScore 4 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(13,643)

1,338 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I paid for an expensive shed and for…

I paid for an expensive shed and for installation. I am 60 years old and live alone. Unfortunately, they use drivers who only deliver kerbside. So if you are on your own, I would not bother.

September 24, 2026
Unprompted review
Shedstore logo

Reply from Shedstore

Hi Jac,
We will pass on your feedback, we're sorry this wasnt the service you needed.

Some restrictions may apply in certain situations however we will have this looked into internally.

Kind Regards,
The Shedstore Team.

Rated 1 out of 5 stars

BUYER BE AWARE VERY POOR QUALITY.

Delivery was roadside drop not as promised in the garden , quite afew panels were badly warped ,very disappointed with the complete shed , roof sags in the middle awful job .wish I had not bought it .
IF YOU ARE THINKING OF BUYING A SHED FROM HERE THINK AGAIN SAVE YOURSELFS A LOT OF GRIEF AND DISAPPOINTMENT.

June 6, 2026
Shedstore logo

Reply from Shedstore

Hi,

We’re sorry to hear you’re disappointed with your shed. We can’t see that you’ve contacted us directly regarding these concerns, so we’d really like the opportunity to look into this for you.

Please get in touch with our customer service team and, if possible, provide some photographs of the issues you’ve mentioned so we can investigate and assist you further.

Kind Regards,
The Shedstore Team

Rated 4 out of 5 stars

Replacement shed

For the price the shed seems reasonable, only time will tell on its durability, door although tongue & groove seemed a little flimsy

August 7, 2026
Rated 4 out of 5 stars

Order delivered today

Order delivered today, unable to check goods, as I am 78 yrs 0old and suffer from my back. Pleasant young man placed them in the garden as unable to walk down the steps to area of site. Thank you.

September 7, 2026
Rated 5 out of 5 stars

Couldn’t be better

Ordered shed, date given for delivery, time slot arranged, driver arrived on time, very helpful, even offered to help move into garden seeing I had an injured arm!

September 12, 2026
Rated 2 out of 5 stars

10x6 Forest Garden shed

Our shed was ordered (with build option) at the start of June. The site implied six weeks’ lead time, fair enough. Our shed was finally delivered at the start of September and built a week or so later by the team, who did a good job but couldn’t finish since some of the panels were low quality with gaps between panels. New ones have apparently been ordered but we’re still waiting for a confirmation of when we might be able to use our shed.
The communication from the company is disappointing to say the least.

June 1, 2026
Shedstore logo

Reply from Shedstore

Hi Nick,
We’re sorry to hear you’ve experienced issues with your shed.

We can’t see that you’ve contacted us directly regarding this, so we’d really like the opportunity to help.

Please get in touch with our team and, if possible, send over some photos of the issues you’ve mentioned so we can investigate and advise on the next steps.

Kind Regards,
The Shedstore Team

Rated 5 out of 5 stars

Garden shed purchase

Very pleased with the communication I have had with the company and they have been helpful.
Delivered as I was informed and all went smoothly

September 7, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look