There was an issue with delivery, not Shedstores fault, original shed was damaged in transit, and had to be returned to Yardstore. This put delivery back. Myself nor Shedstore were informed about th... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Shedstore
Written by the company
Our product selection includes wooden sheds, metal sheds, plastic sheds, summer houses, log cabins, garden offices, workshops, playhouses, greenhouses and outdoor storage solutions. We also offer fencing, decking, pergolas, gazebos, garden structures and landscaping products to help customers transform their gardens from the ground up.
With decades of experience in the garden buildings industry, Shedstore works with leading UK manufacturers and suppliers to provide quality products suitable for a wide range of budgets and requirements. Whether customers need a compact storage shed, a home office for remote working, a summer house for relaxation or a large workshop, our range is designed to offer something for every garden.
We are committed to making online shopping straightforward and convenient. Customers can benefit from detailed product information, secure ordering and support from our UK-based customer service team. Our website provides expert buying advice and resources to help customers choose the right garden building for their needs.
Shedstore continues to focus on delivering quality products, dependable service and a positive customer experience. We are proud to have served hundreds of thousands of customers and remain committed to helping people make the most of their outdoor spaces.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor quality
The shed store delivered in about 2 weeks and kept us informed but the quality of the panels is poor. Joining sections often requires you to sand/plane or saw off misaligned edges. The overlap panels are variable too. My apex panel has a large gap with clear daylight showing through a 20 cm section so it will need a patch. Instructions are good but 2 floor panels with no joining strip give wobbly finish even on flat concrete base. Overall disappointing.

Reply from Shedstore
Dont trust the reviews
Update 8/9 I have now spent another £60 on wood to make trusses due to only one truss in the middle of a 12x8 roof as it was dipping in the middle maybe its a new design to help with water run off if you have the use of a drill and a saw save your time and money build the shed yourself it will be sturdier and made of better material and with the amount of time i have spent rectifying the shed I could of built one in that time with the calls and emails to start off put the review on and somebody will be in touch nope so just to make it look like somebody cares the other end hopefully somebody will learn from my mistake and buy or build it yourself elsewhere its not worth the hassle . I bought a beckwood 12x8 shiplap reverse apex contacted them about the quality and got told i should of checked before staining before i tried building the shed they did send down 3 replacement panels and 2 new doors as the frame work for the doors was bent due to knots in the frame work and the panels had not been pushed together before nailing together i have used two tubes of sealant to try to fill up the gaps as as the name ship comes in to play as some of them lets more daylight through than a port hole it has height issues as Stevie wonder was working on the day mine was built as there is a difference of between 5mm and 8 mm on the panels which makes it hard to put the apex panel on as the 8mm height issue make the apex over 4ft prob about 20mm for the eaves so ive had to butcher and repair to get them level if you do buy one measure the height on each panel both ends as a visual check you wont notice till you build make sure every slat has been pushed together before nailing bought the shed in july got the replacement parts end of August putting together now and if i could afford it i just rip it all down and burn its got 25yrs guarantee will be lucky for it to last 25 months couldnt fault the delivery guys and the emails back with customer service but they shouldnt be sending sheds out of this quality i would say workmanship but on the day mine was put together i think it was bring your 5 yr old to work day and the parents went to the pub. Request to where as i have had emails from yourselves regarding the shed quality and you past my details onto forest sheds who replaced 3 panels and they aint no better how hard is it to cut wood to the same length so all the heights are all the same the workmanship is terrible windows do not fit due to the frames being out of square more gaps than the London underground order number if this helps you get in contact SHS3000428800

Reply from Shedstore
Bought a wooden shiplap shed
Bought a wooden shiplap shed. Quality pretty average, many cracked/split wooden elements. Lots of gaps between boards. Why bother engineering shiplap tongue and groove construction, if you leave a few mm gaps between the planks when putting a module together? I used the whole tube of silicone filling all the gaps. Window panels made out of thinnest plexi possible plus not wide enough - they overlap 1mm each side with the cover panels installed. They should be at leaest 1cm wider each side. You sneeze on them and they pop out. It comes with low quality felt, it rips so easily. Had the same with previous shed, had to replace it after a couple of years with a premium one. Give an option to pay extra for premium felt and thicker plexi panels if you want to keep the base price low. Instruction manual - let me put it this way: IKEA it is NOT. Pictures from all sizes of sheds, fixing kit packs names in instruction do not match the names on the bags. Would be nice to have small labels with sizes on bags with scres - there are many of them that you use interchangeably. Finally, while modular build with interchangeable panels is easier for transport, packaging and handiling, plus more universal for palcement of doors/windows. The construction is not as rigid and straight as if the panels were bigger.
Details, like inner door locking bolts are tiny and need super percision for elements to match. Wood moves, shrinks and expands with weather. I give it max a couple of months before the won't fit anymore. At the end of the day, it's just a shed (although the price may suggest otherwise) so my expectations were not very high. Still they managed to disappoint me. I feel very generous today, so I give it 2 stars because all the elements were delivered and nothing was missing.

Reply from Shedstore
Absolute rubbish.
Absolute rubbish.
The only good thing was the delivery, driver was courteous, polite and helpful, thats where it ends.
Parts missing, extremely poor quality, (wish I could add photographs), paid extra for the shiplap, you could sail a ship through the gaps.
One gap can be seen from over 30 feet away, from inside my house and through the shed window.
This shed won't last 5 years, it is very poor quality throughout which the manufacturers will not acknowledge. They have fobbed me off with contacting the supplier.
Do not buy!!!

Reply from Shedstore
Mixed feelings
Mixed feelings and experience about the shed I bought from shed store. Ordering, communication and delivery was fine. Product looked okay on arrival. Construction: base was too slightly too big (10mm), consequently had to push and pull sides into an acceptable shape which led to the bottom shiplap boards being slightly angled which had knock on issues for cover strips. Apex side sections were tricky to fit (required trimming) and did not fit neatly. The central apex truss would have been better if pre drilled for the truss bracket Having two panels on each side of the shed leads to some initial bowing before roof goes on which makes overall construction more difficult. Contacted the customer service about one set of missing components and they arrived next day, so I am impressed with aftersales support. The instructions were very good, although if you don't have shed construction experience extra detailed videos would help.
Wood was very poor quality
Wood was very poor quality, full of knot holes, 1x1 wood used on side sections warped and cracked, Missing window sills, The doors were warped, very hard for professional trades person to work with, Very overpriced and poor quality,
Will not recommend any of my family friends and neighbours to purchase from Shedstore

Reply from Shedstore
Did exactly as they said they would on…
Did exactly as they said they would on time and very helpful
Shedstore great delivery time
Delivery was very quick (3 days from order), customer service has been quick to respond and sent out the missing piece from the order.
Now the bad part, quality of the shed wasn't great for the cost, could do with more thorough QA as a lot of the wood was twisted and cracked, including a floorboard which I put my foot through when I stood on it.
From Start to finish
From Start to finish. The price and Delivery was spot on they kept me informed all the time. I Will use Again a big 10
CHOOSING AND ORDERING A SHED MADE EAST BY SHEDSTORE Lots of relevant information on the…
Lots of relevant information on the Shedstore site made choosing and ordering the shed easy. I had earlier tried to order a shed from "The Range" but had 2 simple questions which they were unable to answer. Their automated answering service tried 3 times with irrelevant rubbish. I was then passed to an advisor who cut me off before I'd typed in the questions and a second advisor who said he didn't have the information. Thank goodness SHEDSTORE do know details for the products they sell.
It was a quick service from ordering to…
It was a quick service from ordering to receiving the item. Excellent service.
Delivery Driver was great and very…
Delivery Driver was great and very helpful. The shed had warped panels, and holes which had to be fill with silicon as knots had fallen out and splits had widened out. All in all, have had better sheds for quarter of the money. Quality was not up to the price that was payed for it
Great service
We had our new shed delivered today. John Doogan was really helpful.
Excellent service
After being disappointed with the…
After being disappointed with the cancellation of my initial delivery the follow up from customer services and subsequent delivery today has been excellent.Godfrey our delivery driver was excellent and delivered the shed exactly where I asked.Well done forest/shedstore
not only delivered when promised but…
not only delivered when promised but also the Alex the delivery man was very polite and efficient in delivery
Good buying experience
Lovely little bike shed. Delivered promptly and able to track driver’s progress on the day, so knew exactly what time he would arrive.
Slight issue with putting it together (ours!) and it was soon sorted by a quick phone call. Excellent service.
Thank you
Very poor quality shed don’t buy
Very poor quality shed don’t buy! Gaps in wood so many knots awful

Reply from Shedstore
The thumbnail advert claimed free…
The thumbnail advert claimed free delivery but at the checkout it adds it on, every place I checked did the same, plus it claimed to be able to deliver by a much earlier date but once again at checkout the date gets pushed back

Reply from Shedstore
Awful customer service
Arrived flat packed
My log store arrived flat packed. Nowhere on the website does it mention this. I am unable to build this myself and will now incur costs to have it constructed for me. I told shed store about my issue and their reply was to suggest I should’ve asked prior to purchase. Awful customer service - so buyer beware - the items arrived flat packed!

Reply from Shedstore
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







