Shocking. Instructions non existent, Tek screws sheared off when trying to use, bolt holes weren't pore drilled properly, holes didn't line up, roof materials were very poor quality, end panel didn't... See more
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Would have been perfect had it not been for the roof that had been supplied did not fit the item we actually purchased. We had a team of people on site ready to fit this, but they had to come back... See more
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Website wasn’t the greatest to navigate and quite old, however the service / delivery was excellent. Delivery said 2-6 weeks but came in a few days. It was very well priced compared to others online s... See more
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We had an overall good experience. We never heard of them before but they had the best prices our there for what we were looking for. Delivery was faster than stipulated, very well packed. Everything... See more
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Company details
About Shelters4Less
Written by the company
Shelters4Less
Written by the company
- The Online Shelters Specialist!
- Whatever outdoor shelter you are looking for, I'm sure you will find in Shelters4Less' huge range.
Spend £250, get FREE delivery!
Lowest Online Prices
Shelters4Less aim to offer the lowest prices on all of their products so customers can buy high quality shelters, bins and cycle racks for less.
Contact info
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, United Kingdom
- 0800 160 1002
- sales@shelters4less.co.uk
- www.shelters4less.co.uk
3.9
Great
62 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Delivery received 3 days later
Delivery received 3 days later - what a fantastic turnaround !
August 26, 2026
Reply from Shelters4Less
We love to hear this feedback!
Thank you for your order and review. We hope to see you again.
Kind Regards,
Shelters4Less Customer Service Team
Reply from Shelters4Less
We're so glad to hear you're pleased with the product's quality and our prompt service. Thank you for your kind words, Kevin!
Kind Regards,
Shelters4Less Customer Service Team
Sending spam
Sending spam. I’ve never signed up with them. Email is from a do not reply so you have to fill in a web form to send a Subject Access Request.
August 4, 2026
Unprompted review
Reply from Shelters4Less
We are sorry to hear about the unsolicited emails, Leigh. We are very sorry for any frustration caused by this. As stated at the bottom of our emails, you would only be receiving our marketing materials if your email address has previously been involved in a purchase from a company that is part of Value Products Ltd.
We do have an unsubscribe button at the bottom of the email, or you can call or email us, and we would be happy to remove you from the mailing list.
Kind Regards,
Shelters4Less Customer Service Team
The service was very good and…
The service was very good and dispatched very quickly, unfortunately DX let the side down by delivering nearly a week late. Would definitely use you again.
April 7, 2026
Reply from Shelters4Less
We appreciate your positive feedback regarding our service and quick dispatch. We're sorry to hear that the delivery took longer than expected. We value your custom, Andy.
Kind Regards,
Shelters4Less Customer Service Team
Mis Leading Delivery Lead times
Mis Leading Delivery Lead times
The website advises that items are " in stock 24 despatch " toral rubbish the delivery time is nearly seven days !!
March 26, 2026
Unprompted review
Reply from Shelters4Less
Thank you for your feedback. We are very sorry for any misunderstanding we may have caused. To ensure this is avoided in the future and help resolve this for you, please can you call us on 0800 160 1002 or email us at sales@shelters4less.co.uk, and one of our friendly sales team members would be happy to look into this further for you.
Kind Regards,
Shelters4Less Customer Service Team
Excellent customer support
Excellent customer support, simple order process, excellent price, good communication stream, arrived on time is perfect condition
February 17, 2026
Reply from Shelters4Less
We're happy to hear that you had a positive experience with our customer support and order process. We appreciate your comments regarding the price, communication, and delivery. Thank you for your feedback!
Kind Regards,
Shelters4Less Customer Service Team
Reply from Shelters4Less
Thank you so much for your review, Martin! We’re delighted to hear that your order arrived quickly and that you were pleased with the service.
Kind Regards,
Shelters4Less Customer Service Team
Competitive price and prompt delivery.
October 22, 2025
Reply from Shelters4Less
We’re so pleased you’re happy with everything. Thank you for your review, John.
Kind Regards,
Shelters4Less Customer Service Team
Shocking - See comments
Shocking. Instructions non existent, Tek screws sheared off when trying to use, bolt holes weren't pore drilled properly, holes didn't line up, roof materials were very poor quality, end panel didn't line up we had to cut ourselves. Customer service responded saying 'we'd installed wrong' and didn't even note the above comments. Complete joke. + They won't supply spares if you break the perspex.
October 1, 2025
Unprompted review
Reply from Shelters4Less
Thank you for your feedback, Mark.
I've passed your comments on to the sales team, and they have confirmed to me that they have spoken to you on the phone about this, but as you were the installer, not the customer, we were unable to discuss the account with you in any great detail.
We have now liaised with the customer and have resolved his concerns. Thank you!
Kind regards,
Shelters4Less Customer Service Team
Great company with great products
August 20, 2025
Reply from Shelters4Less
Thanks so much for your feedback – we’re thrilled you’re happy with the quality, Adena. We hope to see you again soon.
Kind Regards,
Shelters4Less Customer Service Team
Reply from Shelters4Less
It’s lovely hearing from satisfied customers – thanks for your kind words, John.
Kind Regards,
Shelters4Less Customer Service Team
Telephone answered quickly with…
Telephone answered quickly with knowledgeable staff
Delivered on time, well packaged, great product
June 25, 2025
Reply from Shelters4Less
We’re so grateful for your continued support – thank you for your review, Ken.
Kind Regards,
Shelters4Less Customer Service Team
Fantastic product, great service
Fantastic British made product at a great price and next day delivery.
June 23, 2025
Reply from Shelters4Less
Thanks for the kind feedback. We're delighted the product met your expectations and arrived the next day. We hope to see you shop with us again soon!
Kind Regards,
Shelters4Less Customer Service Team
Reply from Shelters4Less
Thanks for your kind words, Terry! We're glad everything was simple and hassle-free, that’s exactly what we aim for!
Kind Regards,
Shelters4Less Customer Service Team
Product as described and quick delivery
February 6, 2025
Reply from Shelters4Less
Your review means a lot to us! We’ll keep striving for excellence, Jenny.
Kind regards,
Shelters4Less Customer Service Team
Some issues but overall ok
It was a bit difficult to use the website to order the shelter. It arrived quickly and the delivery was very straight forward. The shelter appeared to have been sent with some of the wrong parts so we had to add extra holes to drill it into the floor. Other than that it was fairly easy to construct and looks nice now that it is up.
November 27, 2024
Reply from Shelters4Less
Thank you for this feedback.
We are sorry to hear that you found the website tricky to use as we always want our site to be as user-friendly as possible. Are there any particular elements you weren't happy with? Regarding the wrong parts being sent, we are very sorry about this. I have raised this to our sales team who have then informed the warehouse about this oversight. We like to keep the highest standards for our customers and this is not the image we wish to portray.
My colleague Nadia tried to contact you today by mobile to discuss this further with you, however, we were unable to get through so we have subsequently sent you a follow-up email instead outlining options moving forward.
We hope you love the shelter and again apologise for the mishap.
Kind regards,
Shelters4Less Customer Service Team
Reply from Shelters4Less
We’re thrilled you’re pleased with our service - thank you for letting us know!
Kind Regards,
Shelters4Less Customer Service Team
Reply from Shelters4Less
We are so happy you enjoyed our service and got your order swiftly! Thank you for your feedback, David. We look forward to helping you again soon!
Kind Regards,
Shelters4Less Customer Service Team
I asked for a particular despatch day…
I asked for a particular despatch day as the shelter was to be delivered to the installation site. Unfortunately thus was ignored
September 24, 2024
Reply from Shelters4Less
Thank you for sharing your feedback Peter and letting us know about the issue with the delivery date. We apologise for any inconvenience caused. Nadia from our friendly customer service team has reached out to you directly regarding this issue.
In the future, please feel free to contact our team directly to confirm delivery dates, we’re committed to meeting your needs, and your satisfaction is our top priority!
Kind Regards,
Shelters4Less Customer Service Team
Even better than expected.
Even better than expected.
Good price.
Quality beyond what I expected for the price.
Delivered quickly.
September 23, 2024
Reply from Shelters4Less
It’s great to know you’re happy with our service, Sean. Thanks for sharing!
Kind Regards,
Shelters4Less Customer Service Team
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