I bought from Shelving Direct because the components were made in England not China and delivered from the company in Birmingham. They were excellent to deal with, taking notice of my request about de... See more
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It's easy to assemble provided that you install the shelving sheets as you progress from the bottom and before you install the next shelving supports above. (This is only an issue if you space the sh... See more
The product is absolutely first rate - far superior to other types of shelving I bought in the past from other suppliers. Clear instructions, easy to assemble, rigid and everything slots in without an... See more
Initially had to contact supplier for delivery date as heard nothing after 5 days. Contacted sales and they apologised and followed up keeping me informed. Great chrome mesh shelving, sturdy with opt... See more
Company details
Information provided by various external sources
Put simply, we make and supply high-quality shelving and racking at amazing prices. We are designers and manufacturers and not just re-sellers like much of our competition. Our steel shelving bays are made at our Midlands factory and shipped to direct to you. Add in our excellent customer service levels and you can rest assured that you'll be delighted with your order. Because we design and make shelving all day long, we know the subject inside-out and can give you free advice to help you find best solution for your storage needs. And when you're ready to buy, our fleet of vehicles can deliver your order straight to your door!
Contact info
Central Business Park, Mackadown Lane, B330JL, Birmingham, United Kingdom
- 01215085877
- matthew.carr@shelvingdirect.co.uk
- www.shelvingdirect.co.uk
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Great Shelving
The shelving arrived quickly, well packed and the transit communications were very good. The shelves are great quality and were easy to put together. Great service. Thank you.
Outstanding (in a good way!)
They took my request for a bespoke system in their stride and went the extra mile with the delivery to my relatively inaccessible home. Top quality product.
Non delivery of item ordered!!!
I ordered this item May 3rd, rang the company and delivery is due this week???. No correspondence from company from the beginning and no item delivered at present. Shocking service.
Arrived damaged
Arrived damaged. Followed instructions of how to report damage and not heard a word since. 7 days still nothing. No a great example.
delivered on time well packaged and …
delivered on time well packaged and sturdy material
i found putting my shelving together…
i found putting my shelving together very easy would have been five stars but i had to phone up to see when shelves would arrive
Very high quality product delivered in…
Very high quality product delivered in really good time, with customer service to match. Brilliant all round.
Excellent customer support. 😁
Went to collect and goods not ready. I misread collection protocol. They pulled out the stops and delivered it next day. Wow. Can't say fairer than that. Thanks. Top service.
Great shelves & company
Excellent, robust shelving. Fits together easily and shelves slot in perfectly. Quick delivery and well-priced.
Delivery
I ordered some shelving had to call them for expected delivery any time between 8-5 called on the day for a better time scale between 3-5 no show
Had to call next day as office closes at 5:30 Oh should have been delivered will contact courier had to call again and again the same then it will be delivered by 5 bearing in mind the office closes at 5:30
Delivered at 4 :50 No sorry from driver
Office called asked if it had been delivered no real apology this is bearing in mind had to cancel one day’s work and a very lucrative nights work
But the shelving is very good quality
Excellent service and very high quality…
Excellent service and very high quality product would definitely recommend
The products were good and the price…
The products were good and the price was about right.
I struggled a bit getting the response I needed on the on line chat service, but apart from that the service was excellent. I spoke to the company after delivery to tell them they had done a good job
Highland surcharges
Disliked surcharge for all highland delivery which was not explained on the website.
Was not advised day or time to expect the delivery and it was by chance I was available to receive it.
Assembling shelves required 2 people. Instructions clear. Shelving unit sturdy and well finished.
Had to chase the order
No notification as to when we would see the items that we ordered. It took a phone call from me, over a week after the order to chase. Strangely, the last part of the order came into stock the day I called and it was sent the next day. What a coincidence!!
Great products and friendly service
Great products picked up from the factory - well packed and organised - service with a smile.
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