I bought from Shelving Direct because the components were made in England not China and delivered from the company in Birmingham. They were excellent to deal with, taking notice of my request about de... See more
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See what reviewers are saying
It's easy to assemble provided that you install the shelving sheets as you progress from the bottom and before you install the next shelving supports above. (This is only an issue if you space the sh... See more
The product is absolutely first rate - far superior to other types of shelving I bought in the past from other suppliers. Clear instructions, easy to assemble, rigid and everything slots in without an... See more
Initially had to contact supplier for delivery date as heard nothing after 5 days. Contacted sales and they apologised and followed up keeping me informed. Great chrome mesh shelving, sturdy with opt... See more
Company details
Information provided by various external sources
Put simply, we make and supply high-quality shelving and racking at amazing prices. We are designers and manufacturers and not just re-sellers like much of our competition. Our steel shelving bays are made at our Midlands factory and shipped to direct to you. Add in our excellent customer service levels and you can rest assured that you'll be delighted with your order. Because we design and make shelving all day long, we know the subject inside-out and can give you free advice to help you find best solution for your storage needs. And when you're ready to buy, our fleet of vehicles can deliver your order straight to your door!
Contact info
Central Business Park, Mackadown Lane, B330JL, Birmingham, United Kingdom
- 01215085877
- matthew.carr@shelvingdirect.co.uk
- www.shelvingdirect.co.uk
4.7
Excellent
1K reviews
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Perfect decking.
Delivery was sooner than stated , racking went together like a dream. Would highly recommend.
February 15, 2023
A repeat purchase
A repeat purchase as we have had excellent service and prompt delivery on each occassion.
February 11, 2023
Delivered quickly and all was correct
January 30, 2023
I didn't get what I wanted
I didn't get what I wanted, when I phoned to change it, I was told "what do you want me to do about it?"
I wanted 450mm deep shelves, was told they don't do these and only 600mm deep, which is what I got. They have 450mm shelves in their website.
To get my money back, I would have to return at my own expense and there would be a 15% handling fee.
February 5, 2023
Good service and product
February 3, 2023
goods arrived promptly
February 9, 2023
Absolutely no problems.
February 6, 2023
Ordered it over 2 weeks ago
Ordered it over 2 weeks ago, still no goods and worse still no communication. Probably won’t be using again.
January 6, 2023
good product and delivery time
good product and delivery time , delivery is very expensive though
January 14, 2023
Goods received…!
I received the invoice but not my purchase...
... I have now received my shipment and it's great.
Happy with the assembly and exactly what we needed!
January 13, 2023
Rock solid well designed shelves
Rock solid well designed shelves. Superior to flimsy Amazon products I looked at. Excellent customer service, and kept me well informed of delivery date, etc. Highly recommended.
January 11, 2023
Reply from ShelvingDirect.co.uk
Dear Peter, many thanks for your review. We always welcome feedback from our customers and we're delighted that you're happy with our products and service. We hope to be of help to you again in the future.
The ShelvingDirect team.
Poor customer experience, products seem ok
The products (so far) seem fine. But the customer service is poor. I ordered with a 7 day lead time. 21 days later (whilst in another country) i was told it had dispatched. This was expressly after the order form requesting calling to arrange a delivery time. This was ignored. I had to arrange someone to wait in the house for the delivery, and then only half turned up. No idea when the rest will arrive. Shelvingdirect, please read requests from your customer. Some of us are not companies with warehouses where deliveries can be accepted at any time
December 12, 2022
Did not keep delivery date as promised
December 1, 2022
Excellent product
Price seemed a bit on the high side but when the shelving arrived realised that the quality of the product was excellent and worth every penny. Easy to assembly, even able to do it singlehanded. Wouldn’t hesitate in recommending Shelving Direct
November 25, 2022
Good product, poor customer service
The racking suddenly appeared at 5pm on a wet afternoon with no prior warning.
On contacting customer services all I got was "that's unusual" and a mild apology.
The racking is good and solid, but how disappointing they can't organise their admin and customer support.
November 24, 2022
Customer service excellent and delivery and quality first class
Had an issue with the order details getting lost on our system. Customer support was excellent to send new info. Easy to find and download of assembly instructions as well. Order delivered ahead of schedule and delivery guy really helpful and patient. Product quality as expected. Job done!
November 15, 2022
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