Shippn Reviews 

1,498
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 377 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its speed and efficiency. Many commend the professional and communicative staff, who often go above and beyond to ensure a smooth process. Reviewers frequently note the fast delivery service, with products arriving safely and in perfect condition, making it possible to acquire items not available locally. However, some customers also noted concerns regarding pricing, describing shipping costs as expensive or even insane. These individuals mentioned that costs could be significantly higher than expected, especially due to factors like box size or additional charges, leading to feelings of being overcharged compared to other services.

What people talk about most

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction and recommending it... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast shipping and... See more

Staff

Users describe positive interactions with staff, with many reviewers praising their hosts for being helpful,... See more

Product

Clients share positive opinions on product, often highlighting the ability to acquire items not available in... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding shipping fast and reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience, as usual! Shippn is a great platform which allows you to purchase anything you want from nearly everywhere in the world! I couldn't recommend more!! Mainly I purchase from my fav... See more

Rated 5 out of 5 stars

I wanted to order a dress from a shop in the Netherlands. I used the Buy For Me option and it was flawless and fast with impeccable communication from my shipper - Mohammad Almasri. Will use again!

Rated 5 out of 5 stars

Flawless. As a first tine user I was a little apprehensive, but any concerns were completely allayed. Excellent communication both from the company and the agent. The parcel arrived ahead of sc... See more

Rated 5 out of 5 stars

I used Shippn's Buy For Me service to purchase a hard to find vintage 1980's Giorgio Armani shirt, only available in the Netherlands on vinted.nl. Bart located in Gorinchem was my host and thanks to... See more


Company details

  1. Logistics Service
  2. e-Commerce Service

Written by the company

Shippn is an international package forwarding community that enables people to shop from over 34 countries!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,498)

393 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Had the pleasure of having Omar A

Had the pleasure of having Omar A. as my Shippn host. I had put in a "Buy For Me" request and process seemed pretty straight forward. The shipping process was flawless and the shipping speed was fairly quick. Package arrived safe and sound.

I felt that the Host Communication was a tad bit slow, but the overall experience was great.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Service!

Rory was incredible and made this process so seamless. I would use Shippin and Rory again 100%. I was skeptical at first of this kind of system but they were so responsive and kept me updated through every step of the way. I love Shippin and can't say enough good things about it. If you're on the fence... DO IT!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Positieve experience

My experience with Shippn was overall positive, but there are a few important things to be aware of before using the service.
Payment options are somewhat limited—Klarna didn’t work for me, and it’s also not possible to handle import duties and taxes yourself. Instead, Shippn calculates these costs for you, and you’re required to accept and pay everything upfront in a single payment.
In my case, I purchased a product worth $750, and the total ended up being around $1,200 after all additional costs. However, this was an international shipment from Brazil to the Netherlands, which naturally comes with higher shipping fees, import duties, and taxes. So the higher total isn’t entirely due to Shippn itself, but also the nature of the shipment.
That said, if you really need a product that isn’t available in your country—like I did—Shippn is a great solution. It’s definitely expensive, but sometimes it’s better to pay more than to not be able to get the item at all.
On the positive side, the service is reliable and the system works very well. I genuinely appreciate that a platform like this exists, because it makes otherwise impossible purchases possible.
Overall, I would use Shippn again and recommend it, as long as you keep the additional costs in mind.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

A great way to buy goods in different countries!

Shippn connected me with a person to order goods in Mexico and ship to me in Canada. Everything went as smoothly as could possibly be expected. The site is easy to use and communication with the shopper was easy. I'll certainly be using this service again!

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Very expensive shipping cost

Very expensive shipping cost, we’re 3 times what eBay international shipping charged

Very low value customer services

April 10, 2026
Unprompted review
Shippn logo

Reply from Shippn

Hi,

Thank you for your review on Shippn!

Our shipping prices are available on our website, and they can be calculated before creating an order with us: https://www.shippn.com/pricing

Not that the item value does not make a difference in the shipping price. The shipping cost is calculated based on either the actual weight of your package or its volumetric weight, depending on which is greater.

To break it down for you, volumetric weight is derived from the dimensions of your package. For example, if your package measures a* cm in length, b* cm in width, and c* cm in height, the volumetric weight is calculated as follows:

Volumetric Weight= a* x b* x c* / 5000 = *kg

This calculated volumetric weight is then used in the determination of the shipping cost.

Since we could not identify your specific order because there are no details in your review, we could not offer a detailed response. Please let us know if you have further questions. We hope to see you again in the future.

Kind regards.

Rated 5 out of 5 stars

used Shippn’s “Buy For Me” service to…

used Shippn’s “Buy For Me” service to purchase a limited item from Poland and have it shipped to Slovenia. Overall, the experience turned out positive, but there were a few moments along the way that are worth mentioning.
After my host completed the in-store purchase, there was a small discrepancy between the amount paid at the store and the amount received by the host. This caused a bit of uncertainty, and communication from support was not always immediate, especially around a holiday period.
However, Shippn support did follow up, clarified the situation, and issued a small additional payment request to cover the difference (which turned out to be related to transportation costs). Once that was settled, the process moved forward smoothly.
My host was helpful and ultimately shipped the package, and I received tracking as expected. The item arrived safely and as described.
Overall, while the process required a bit of patience and follow-up on my side, everything was resolved correctly in the end. I would recommend the service, especially for hard-to-get or location-restricted items — just be prepared to stay engaged during the process.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

A reliable service

The service is excellent. They're responsive. It's expensive but they ship very quickly. Feyza is a super host ! I recommend Shippn

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

5* service

Have used Shippn a few times now, for various things. Now don't get me wrong it isn't always cheap, sometimes ive paid a fair few £££'s in fee's but depends on what you order. But it's never a hassle buying through Shippn. Easy dealings with hosts & good support if needed. Will continue to use - 5*

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Alberto made the experience amazing

Alberto made the experience amazing. He communicated quickly and fought hard to get me the item I wanted even though it was hard to find and seller initially said out of stock. He was so pleasant and kind and reassured me every step of the way. You won’t find a better person than Alberto. You will be lucky to work with him.

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

Rip off!

Rip off!

I bought an item from ebay and it was $28 to ship (the item was only $50 cost). I was charged $130 for shipping and taxes from shippn and the rubbish customer services was not answering my query as it did not allow me to select that i want to pay the duty myself.

in the end I just paid it, but will not use the service again

thieves

April 6, 2026
Unprompted review
Shippn logo

Reply from Shippn

Hi,

Thank you for your review on Shippn!

Our shipping prices are available on our website, and they can be calculated before creating an order with us: https://www.shippn.com/pricing

Not that the item value does not make a difference in the shipping price. The shipping cost is calculated based on either the actual weight of your package or its volumetric weight, depending on which is greater.

To break it down for you, volumetric weight is derived from the dimensions of your package. For example, if your package measures a* cm in length, b* cm in width, and c* cm in height, the volumetric weight is calculated as follows:

Volumetric Weight= a* x b* x c* / 5000 = *kg

This calculated volumetric weight is then used in the determination of the shipping cost.

Since we could not identify your specific order because there are no details in your review, we could not offer a detailed response. Please let us know if you have further questions. We hope to see you again in the future.

Kind regards.

Rated 2 out of 5 stars

Insane shipping charges

Insane shipping charges. I purchased a $50 bag. I paid an initial less than $100 and thought that was it. No. I then get hit with another $250 besides duties and taxes. Unreal. Never using again. I have used other package forwarding services that are way cheaper. This is a huge rip off! Prices or at least estimates need to be posted upfront because who wants to pay shipping that is 5 times the price of the product.

April 2, 2026
Unprompted review
Shippn logo

Reply from Shippn

Hi Alexandra,

Thank you for your feedback. We’re sorry to hear that you felt surprised by the charges, and we understand how frustrating that can be.

To clarify, your initial payment only included €45 for the item and $5.99 for the estimated standard domestic shipping. Once we proceeded with the purchase on your behalf, the actual total from the seller’s platform was €45 for the item, €6.49 for domestic shipping, and €2.95 as a transaction security fee charged by the merchant marketplace, Leboncoin.

Because these additional costs are part of the actual purchase price required to complete the order, we had to send a second payment request to cover the difference.

After the item arrived at our host’s address, the international shipping fee was then calculated separately based on the package’s size and weight. https://www.shippn.com/en/shipping-cost-calculator

For this shipment, the international shipping amount was $225.87.

The amount you paid initially while creating the Buy For Me order does not include the international shipment fee. You can also find this information on our BFM explanation page below:

https://www.shippn.com/en/bfm/explanation

All charges applied follow the process and pricing structure outlined on our platform prior to purchase. If you have any questions, our support team is always available to assist further.

Rated 5 out of 5 stars

Awesome service and a fantastic host

Awesome service and a fantastic host. A big, big thanks to Don - Shippn host - and to Shippn too for outstanding service. The Shippn website was easy to use - really intuitive - making it so easy to purchase from the USA while being in Australia. From our host Don there was clear care shown in packaging the item, he ensured we weren't overcharged based on size and weight, and was incredibly prompt in receiving and sending on. I would highly recommend Don as a host and Shippn as a service, and will certainly use again - absolutely legendary!

April 1, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look