Shippn Reviews 

1,498
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 377 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its speed and efficiency. Many commend the professional and communicative staff, who often go above and beyond to ensure a smooth process. Reviewers frequently note the fast delivery service, with products arriving safely and in perfect condition, making it possible to acquire items not available locally. However, some customers also noted concerns regarding pricing, describing shipping costs as expensive or even insane. These individuals mentioned that costs could be significantly higher than expected, especially due to factors like box size or additional charges, leading to feelings of being overcharged compared to other services.

What people talk about most

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction and recommending it... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast shipping and... See more

Staff

Users describe positive interactions with staff, with many reviewers praising their hosts for being helpful,... See more

Product

Clients share positive opinions on product, often highlighting the ability to acquire items not available in... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding shipping fast and reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience, as usual! Shippn is a great platform which allows you to purchase anything you want from nearly everywhere in the world! I couldn't recommend more!! Mainly I purchase from my fav... See more

Rated 5 out of 5 stars

I wanted to order a dress from a shop in the Netherlands. I used the Buy For Me option and it was flawless and fast with impeccable communication from my shipper - Mohammad Almasri. Will use again!

Rated 5 out of 5 stars

Flawless. As a first tine user I was a little apprehensive, but any concerns were completely allayed. Excellent communication both from the company and the agent. The parcel arrived ahead of sc... See more

Rated 5 out of 5 stars

I used Shippn's Buy For Me service to purchase a hard to find vintage 1980's Giorgio Armani shirt, only available in the Netherlands on vinted.nl. Bart located in Gorinchem was my host and thanks to... See more


Company details

  1. Logistics Service
  2. e-Commerce Service

Written by the company

Shippn is an international package forwarding community that enables people to shop from over 34 countries!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(1,498)

393 reviews in the last 12 months

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Rated 4 out of 5 stars

Everything went smoothly with Shippin

Everything went smoothly with Shippin. My package just arrived the moment I review this and I’m happy with the care put into it. Everything was communicated to me between me and the host wonderfully. The only thing that is ruining the full stars is the pricing. I expected the shipping to be quite a bit but this went beyond what I thought it would be. Shipping was so much more than the item I bought itself. Of course I really wanted the item so I made it work. Will I used this service again? Maybe in the near future. I see it as something for when I really need it and don’t have much of a choice with other resources. So shippin is a legit source if anyone needs it. Just not friendly for the wallet. So expect to pay more than what you got the item for.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Buy for me feature really good

I wanted an lp which I could only find in a Canadian website which would only ship domestically. I used the buy for me tool and it was so easy and 10 days later I have it. I would recommend.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

It works fantic. The best support i ever witnest

Used Shippn to get a package from Sweden to the Netherlands and it worked really well.

Everything was handled quickly and without any issues. Communication was clear and the whole process was easy to follow.

Shipping isn’t super cheap, but that’s expected with a forwarding service. For me it was worth it because I could finally get something that isn’t available in my country.

Overall a good experience, would use it again.

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

My items value was 528 USD. Paid initial fees of 111.79 USD. Paid 84.52 USD due to Canada fee difference. I was asked to pay an other 86.78 USD due to final checkout difference. After I questioned about it, 86.78 USD was changed to 38.1 USD (they said it was miscalculation) and I paid that. Again, I had to pay $138.5 USD due to import fee. At the end, DHL charged me 282.84 USD again for import fee. No one could do an adit for the charges for me. Don’t use its service. They will ask for a lot more money later on once your items are bought

March 21, 2026
Unprompted review
Shippn logo

Reply from Shippn

Hello,

Thank you for your feedback and for sharing your experience with us.

We completely understand your concern. However, please note that the product you choose to purchase and the country you request us to ship from are determined by you. In some cases, additional charges such as import fees may occur, and in order to prevent any loss on behalf of our hosts, we may need to reflect these costs.

Since we did not receive any objection or response from you regarding this matter, your order was processed accordingly. That said, if you had raised a concern, we would have been happy to review the situation together and assist you with options such as returning the item if possible.

We truly value your experience and would be glad to make it right. Please feel free to contact us through your order so we can assist you further.

Best regards,
Shippn

Rated 5 out of 5 stars

I’m lucky and happy that I found and used Shippin

I found a shirt via Google, but in Taiwan. The app is not delivering to NYC, where I live. Luckily I found Shippin and the host PAN SHINGYUN bought it for me and sent super fast. The shirt from Taiwan is delivered to me in NYC in 2 days! I didn’t even know that is possible.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Was able to purchase an item only available on a French website.

Purchased a poster that was only available through Leboncoin French website. The host was very helpful and provided timely updates and good communication. After the item was purchased, pictures were provided to me to ensure everything looked okay.
Would definitely use this service again in the future.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Ease of execution

I bought an object off of Ebay in France, shipped to the provided address. Then shipped to the US and delivered within 4 days. Host in contact and answered questions very promptly. Excellent experience!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

I've used shippn for 5 buy for me order, all around good service, I've had a host from Australia, Spain and 1 currently on going from France, everything is straightforward, only problem is the shipping price, make sure to have extra funds available, as import fees ect are quite expensive. But it's the only way to get the items you want from another part of the world. I'm happy with shippn so far. 😊

March 26, 2026
Unprompted review
Rated 1 out of 5 stars

Expensive delivery fees due to poor buy for me service, avoid this website.

I used the "Buy for me service" and the delivery costs were insane because the buyer chose a large box for what was a few cards. (52 USD for 7 Digimon cards...Yes really.)

I've seen a lot of people on reddit mention the delivery fees from this specific website are far higher than other websites and I absolutely agree with them. I've purchased countless collectible cards from the US on multiple websites and the delivery services this website offers are all expensive. They'll link you to the delivery services they use but they're all terrible options in the US.

This was by far the most expensive delivery I've ever had. When you have import fees in Canada thrown on top it was a hilariously terrible decision to go through Shippn and I will never be using this service again.

Do yourselves a favour and find a reputable buyer who has common sense on which delivery services to use in that country.

March 5, 2026
Unprompted review
Shippn logo

Reply from Shippn

Hi Justin,

Thank you for your review.

We’d like to clarify a few points regarding your shipment. The items were shipped with dimensions of 13 × 1 × 10 inches and a weight of 1 lb to ensure they were properly protected during transit. While your host could have removed the box and placed the items in smaller packaging, this would not have reduced the shipping cost, as your shipment was already charged at the lowest available package size and weight tier. To calculate, please refer to our pricing page: https://www.shippn.com/en/shipping-cost-calculator

We'd also like to note that the total shipping amount you paid was $44.89 USD, not $52 USD. This includes the $5 USD discount you received, and the $6 insurance. The base shipping amount has been calculated as $43.89, our lowest pricing for this route.

Shipping costs are determined by the courier services available for the selected route and are calculated based on either actual weight or volumetric weight, whichever is higher. In this case, the shipment was priced at the lowest applicable tier.

We acknowledge your concerns regarding the overall cost. Feedback like this is taken into account as we continue working on improving pricing transparency and available options. Should you choose to use the service again, you can estimate shipping costs in advance or review available options through the pricing page.

Best regards,
Shippn Team

Rated 5 out of 5 stars

Excellent service

Third time using this service and still pleased with the company. Package was repackaged expertly and using the delivery company I selected got me the package in 3 days. From start to finish it took 6 days to get my items. 3 for 3 in the excellent corner.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

So easy, great communication!

This was so easy with great communication! I ordered somthing from the UK to the US and Nick Andrews helped me. It came to me in under a week! He responded to my questions and sent photos of the item when he received it and then when it was ready for shipping. I got emails along the way. This experience was great! I highly recommend Shippn and Nick!

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

This is the second time I've used…

This is the second time I've used Shippn and both experiences were wonderful. The buy for me and ship to me works great. The order status is constantly updated and tells you if you need to do something (which I didn't, not even customs info beyond my name and address, etc). The prices are upfront and reasonable considering international shipping can be a bit pricey in general. Very happy and will probably use a third time eventually.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I needed a product which is no longer available in the UK. I found the product on sale in Germany, I registered with Shippn, chose my host (the person in Germany who bought the product on my behalf) and the parcel arrived 11 days later at my house. The longest part of the parcel's journey was at Kingsbury (Feddex) where it took quite a few days for clearance (I think this is the customs procedure). I would definitely use Shippn again and would recommend them

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks - great service

Simple process, good communication throughout the process and a fair price. I am really pleased that I again managed to purchase something not available in the UK. Many thanks

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

They Could Have Said No. They Didn't.

I honestly didn't even know a service like this existed until I needed it. I was trying to get two Wusthof knives from Australia that I couldn't find anywhere in the US to complete a set I've been building. Shippn was the answer.
The process was seamless from start to finish. My host did exactly what she was supposed to do and did it well. No complaints there.
The moment that actually impressed me was when the shipment got flagged because it involved knives. Instead of just shutting it down, they engaged with me. I pushed back, pointed out that kitchen knives weren't on the prohibited items list, and they looked into it, confirmed I was right, and we moved forward. Got insurance on it too. Package arrived faster than I expected.
That's the kind of service that builds trust. They could have just said no. They didn't. Will absolutely use Shippn again.

March 16, 2026
Unprompted review

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