Shoe Envy Reviews 

355
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Amazing company, boots were cheaper than anywhere else and in stock (so many places advertise certain boots but only have in size 2....). Placed order with FREE DELIVERY (always a draw for me and w... See more

Rated 5 out of 5 stars

I ordered these EMU boots as one of my wife's presents - ordered late as usual on the Friday - received confirmation by email and traced via Post office throughout. The boots arrived by 11AM on the Mo... See more

Rated 1 out of 5 stars

Ordered two pairs of fly boots, only one arrived despite invoice saying box included both pairs. have tried ringing in excess of 50 times to be greeted with 'your call can not be connected', no re... See more

Rated 5 out of 5 stars

I had wanted these boots for a couple of months and was willing to pay full price but kept putting off the purchase but on seeing shoe envy's amazing prices and free delivery I couldn't resist and ord... See more

4.3

Excellent

TrustScore 4.5 out of 5

355 reviews

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4.3

All reviews

(355)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Service!

I love my new Emu boots, they were a bargain price! Arrived so quickly and postage included too. I would definately buuy again from Shoe Envy and have already told my friends about the site!

February 7, 2012
Unprompted review
Rated 1 out of 5 stars

Terrible service - failed to refund £99

I returned my boots to shoe-envy and they issued me with an email to confirm they were refunding the cost of my boots. They have not refunded the money to me. I emailed their customer services, refunds and enquiries email addresses, but have received no reply. I telephoned on several occasions and left messages on their answerphone as the phone was never answered, asking them to call me back in relation to the refund, but they neglected to do so. They still owe me £99!!!!

February 7, 2012
Unprompted review
Rated 5 out of 5 stars

Great boots, fab service and fantastic price.

I bought the Otway boots. Lovely boots, sooooo warm and cosy - I went down a size. Very fast delivery and fantastic price - nearly £70 less than a certain shopping channel. I got the mushroom colour and its really nice. Also purchased Jolie slippers - got those in my size - they are a fab fit and really snu aswell. Thank you shoe envy, I will be shopping again very soon.

February 7, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Love the boots I ordered, the chose the next day delivery and there were no delays, I was kept updated by emails through my order stage. Would definately recommend Shoe Envy to my friends!

February 6, 2012
Unprompted review
Rated 5 out of 5 stars

Quick and easy

The boots I ordered arrived quickly and are perfect. I am considering ordering more from shoe envy!

February 5, 2012
Unprompted review
Rated 5 out of 5 stars

Impressed!

I'm feeling quite smug about my recently purchased boots as I've liked them for ages, but was put off by the price. Shoe Envy had them for half price, so I ordered straight away. They arrived within a few days and fit perfectly - the reviews on the website really helped decide whether to size up or down (up in this case). They're really comfortable and the leather is good quality although can mark easily.
Overall 10/10.

February 4, 2012
Unprompted review
Rated 5 out of 5 stars

Just brilliant

Just bought some lovely boots from shoe envy. Great website, communication was good and could track my delivery all the way. Bought them thursday night, despatched on Friday and delivered on Monday and the delivery was free! All in all a great service. Thank you.

February 4, 2012
Unprompted review
Rated 5 out of 5 stars

Outstanding

Amazing company, boots were cheaper than anywhere else and in stock (so many places advertise certain boots but only have in size 2....). Placed order with FREE DELIVERY (always a draw for me and well appreciated), order arrived within 24 hours! Truly incredible.

Lots of online companies should look to shoe-envy to learn a thing or two.

February 4, 2012
Unprompted review
Rated 5 out of 5 stars

excellent service

Ordered the boots on-line and they came well packaged 2 days later. Sadly they didn't fit so had to send back but the pre-payment sticker makes that a lot easier as well. Would definitely use again, also the boots were heavily discounted in-line with branch shops.

February 3, 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant service

I ordered the Fly London mol boots and they arrived promptly.Unfortunately they were too tight. So I emailed and got my returns code and returned the boots at my local post office for an exchange for the mes boot within a matter of days my new boots arrived an they are great! A trouble free customer service .

February 3, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic customer service & delivery. I will definitely be using shoe envy again.

February 1, 2012
Unprompted review

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