Shopblocks Reviews 

198
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Been with shopblocks for around 10 years. This year I have had more problems than the other 9 put together. I had 2shopblock stores, before revamping one of them I changed the host. Shopblocks is down... See more

Rated 4 out of 5 stars

Recently migrated my woo commerce website to Shopblocks. Finally free from the countless plugins and the useless developer who disappeared off into the sunset once I stopped paying yearly ‘design sup... See more

Rated 5 out of 5 stars

I am absolutely delighted with my two new sites. I wasn't convinced about moving from my old website company but I am now thinking I should have done this years ago. Everyone who has dealt with my mov... See more

Rated 1 out of 5 stars

This company is spamming me, by directly contacting all customers of their competition and asking to switch. Disgusting policy, so please do not support them. If their only sales point is to knock off... See more

Company replied

Company details

  1. e-Commerce Solution Provider

Written by the company

Shopblocks is the leading ecommerce platform for mid market B2B, DTC & B2B2X companies. Our dedicated customer success team delivers seamless ecommerce solutions whilst ensuring a fast time to value for every customer.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

198 reviews

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No recent history of asking for reviews

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2.4

All reviews

(198)

1 review in the last 12 months

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Rated 5 out of 5 stars

Brilliant Team

Thanks to Ibrahim, Jamie, Jordan and Tom for all their help and support with our website. Very helpful from start to finish.

January 27, 2022
Unprompted review
Shopblocks logo

Reply from Shopblocks

Hi Ross,

Thanks for your review!
The team are delighted to see their support was a help throughout the process.

Rated 5 out of 5 stars

I am so happy for the great work done…

I am so happy for the great work done by Shopblocks of creating me a wonderful site for our project in Uganda. The work is so beautiful and perfect at the sometime it is delivered to us on time. They are have care to someone they are working on and also good communication when they need any inform for about they are building for you.

January 27, 2022
Unprompted review
Shopblocks logo

Reply from Shopblocks

Hi Baba,

Thanks for the review! We believe that keeping you informed during every step of the process is critical to the success of our sites, so we’re pleased to see this reaffirmed in your experience.

Rated 5 out of 5 stars

Had a bit of a rocky start with not…

Had a bit of a rocky start with not being able to get things done but I am pleased to say that it looks as though Shopblocks have turned a corner. So, rocky start aside, we had some exceptional service over the past couple of months in doing some stuff on our website. I found Dean in particular to be a highly skilled individual. He has been most patient, well, almost saintly, in taking on board all of my demanding requests and actioning them very promptly. Nothing was too much for him to sort out. Highly recommend. Thank you Dean. Juliet Blu-Fire

January 24, 2022
Unprompted review
Shopblocks logo

Reply from Shopblocks

Hi Juliet,

Thank you for taking the time to provide us this feedback; your comments are appreciated.

We’re thrilled to see that after some issues, our team provided the “exceptional service” we work hard to deliver.

We passed your kind words on to Dean

Rated 5 out of 5 stars

I had a great and seamless experience…

I had a great and seamless experience in getting my website designed by Shopblocks. Their team was fantastic with Nikola managing the project, Adam doing a great job with the design. They really listened to my needs, and added their ideas to improve my process and executed the project on time. Their customer service was excellent.

Their support team is very helpful. And are quick in updating the website. This helps me focus on my business.

If anyone ever asks me about where to get a professional business website designed from. I will say Shopblocks.

January 20, 2022
Unprompted review
Shopblocks logo

Reply from Shopblocks

Hi Mudasser,

Thank you so much for leaving such a great, in-depth review of your experience with us! Our team work hard in providing a best-in-class support service, and we’re pleased to see this reaffirmed in your review.

Nikola and Adam are delighted with your feedback

Rated 5 out of 5 stars

Website Design

Had a great experience with ShopBloks, their pricing is very competitive and they deliver a great product. Ibrahim was my designer and he's been very attentive and helpful throughout the process, also very timely with delivery.

January 12, 2022
Unprompted review
Shopblocks logo

Reply from Shopblocks

Thanks for leaving such a great review; we’re thrilled to read of your Shopblocks onboarding experience.

We’ve made sure that Ibrahim got the recognition he deserved, he was really happy to see your review!

Rated 5 out of 5 stars

Friendly + Helpful

I would like to just say how helpful Nikola and Adam have been with the design and transition of my website. I would be happy to recommend Shopblocks to any of my friends.

December 15, 2021
Unprompted review
Shopblocks logo

Reply from Shopblocks

Hi Mike,

Thank you for taking the time to leave us a review. We’re delighted that you found our services helpful and would recommend our platform to a friend.

Customer experience and satisfaction are a top priority for us, and your review reaffirms the hard work put in by Nikola, Adam and the team.
We’ll be sure to pass along your kind words.

Rated 1 out of 5 stars

This company is spamming me

This company is spamming me, by directly contacting all customers of their competition and asking to switch. Disgusting policy, so please do not support them. If their only sales point is to knock off their competitors products and try to do it cheaper with less support - steer well clear.

December 11, 2021
Unprompted review
Shopblocks logo

Reply from Shopblocks

Hi Craig,

We're sorry to hear that you're displeased with the contact made.

At Shopblocks, we're proud of the platform we've created and the service we deliver. We share the message of our unique approach with those we believe will benefit from our platform.

Had you contacted us directly, we would have happily removed your contact details from our systems, ensuring you don't receive future communications

Apologies once again, and all the best for the future.

Rated 5 out of 5 stars

Absolutely first class

Absolutely first class. Will and Fran went beyond their remit we were delighted with their service

November 23, 2021
Unprompted review
Shopblocks logo

Reply from Shopblocks

Hi Chris. Thank you for taking the time to leave us a review. We work hard to offer our customers the best possible advice and support, and we're glad to see this reflected in your experience. We have made sure that Will and Fran received the recognition they deserve. We look forward to continuing to support you in the future.

Rated 5 out of 5 stars

Jamie and Will have been outstanding in…

Jamie and Will have been outstanding in supporting me getting Comme Neuve launched. My business would not be where it is today without their knowledge and suggestions as to how the website should look and operate ..Thank you

November 22, 2021
Unprompted review
Rated 5 out of 5 stars

We have been with Shopblocks for 9…

We have been with Shopblocks for 9 months now… we are very pleased with the website they built for us. The help given is prompt, helpful and personable, they have a great team. From time to time we encounter problems but they are dealt with well.

October 28, 2021
Unprompted review
Rated 1 out of 5 stars

Sending me SPAM emails

This company somehow found my website and sent me a spam email asking me to move over from my current provider.

They claim to be the fastest growing ecommerce platform in the UK but this claim seems dubious if they are having to resort to sending spam emails to potential customers.

I had a look at their website and the features they offer do not seem to be anywhere near as good as my current provider. They seem a lot more expensive too. I don’t see why anyone would use Shopblocks when there are so many other better platforms available with more features for less money. 

I also looked at some websites that they advertise as using their platform. The websites looked unprofessional and cheap looking and difficult to navigate so I wonder if they have poor conversion rates, they don’t look like they’re doing very well.

I don’t want to hear from Shopblocks again.

October 20, 2021
Unprompted review
Rated 5 out of 5 stars

Positive!!!

We have had a website built from scratch and found the whole experience very simple and stress free. Our dealings have been exclusively with Fin and Kyanna. Any questions, updates or problems have been addressed quickly and thoroughly. Requests for initial website content update or "please call me" were nearly always actioned on the same day, especially requests for a phone call. Thus far our experience has been a very positive one and we are grateful for the excellent service we have received.

October 14, 2021
Unprompted review
Rated 5 out of 5 stars

Web design

Staff at Shopblocks understood our line of business and produced a design structure that met our requirements within a short space of time.

Overall, the project was completed ahead of time. We will continue to work with them for maintenance and adding latest technologies when available.

Dennis Akwara
MD Triangle Training Services Ltd - London

September 8, 2021
Unprompted review
Rated 5 out of 5 stars

I highly recommend this business

I highly recommend this company - after working with someone else I recognised how helpful - informative and fast this company is. I have always found them to be helpful and you don't have to wait for a long time for changes to be made. The cost is balanced and you can split some of the payments which fabulous.

September 2, 2021
Unprompted review
Rated 4 out of 5 stars

Woo move

Recently migrated my woo commerce website to Shopblocks. Finally free from the countless plugins and the useless developer who disappeared off into the sunset once I stopped paying yearly ‘design support’ fees. Which amounted to less than nothing. Happy with the move so far. Design good, site visitors has remained steady if not a slight increase. The cost was less than expected as well. My customer success manager was great throughout (completely forgot his name sorry).

August 19, 2021
Unprompted review

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