ShopBuddies Reviews 

My experience with ShopBuddies has been extremely disappointing. After earning a confirmed and relatively large cashback through their platform, my account was suddenly restricted without any prior warning or valid justification.

They claimed there was "suspicious or fraudulent activity" on my account, yet failed to provide any proof or specific explanation. All communication with their support team was met with vague, copy-paste responses.

It is very concerning that as soon as a significant cashback amount was confirmed, my access was blocked. This leads me to believe that ShopBuddies.be (and possibly its parent company) may be avoiding paying out larger cashback amounts by unfairly disabling user accounts.

I do not recommend this platform. There are many other cashback services that are more transparent, honest, and respectful of their users.

I requested payment on 8th April 25 they say they will pay within three weeks. Today 9th June payment has still not been paid and queries are either given false promises or unanswered.

Booked a holiday in January 25 with Sunshine via their platform. I've since been on the holiday. Over 4 months since booking, the cashback has not even tracked on their site, let alone been paid to me. No doubt Shopbuddies have had their comission though, but not passed my share onto me. I did email them once and they said they would look into it but had no idea how long that would take. Pointless - use a more reputable cashback platform.

I tried to withdrawal from my shopbddies account since more than 10 days but even the transaction not shown in the activity of my account. I tried to do another withdrawal, the system saying you need to wait the process of the first withdrawal, I am waiting more than 10 days but nothing so far!!!!! .. I also sent many emails to the support service in Shopbuddies but no reply !!!

can you fix this issue? Otherwise, I will use my legal right against the this !!

This is the first time using this website i made a travelodge booking which was completed and did track on the system however no cashback has been approved and when i emailed customer services no reply within 48 hours as stated, not even now 2 weeks later

i regret using shopbuddies instead of trusted cashback providers. i got baited by a higher cashback.

they saw my purchase and didnt track it. i would have to manualy request a missing cashback but then it says it can only be done up to 30 days in the past and it has to be purchased via the app to claim a missing cashback.

trusted cashback providers always give you the cashback when the tracking failed, there is absolutely no reason to only claim a missing cashback when the purchase was tracked via the app + in the last 30 days.

I will never see any of my cashback, dont recommend.

My experience with Woolsocks (shopbuddies.nl) on February 5th was one of the most frustrating experiences I have ever had with any customer service. On that day, my account was restricted without any prior notice or clear explanation. I reached out to the support team via email requesting clarification on the situation and the necessary steps to resolve the issue, but unfortunately, I have not received any response to date.

This silence from the company is completely unacceptable, especially since I have always adhered to their policies and terms of service. The lack of communication or transparency reflects a total disregard for customer satisfaction and trust.

Due to this neglect, I have decided to share my experience publicly to warn others about dealing with Woolsocks if their support services are not improved. I advise everyone to think twice before engaging with a company that does not respect its customers' time or provide any form of effective support.

I hope their services improve in the future, but until then, I recommend looking for more reliable and professional alternatives.

I am currently facing an issue with ShopBuddies regarding the sudden closure of my account without prior notice. I was informed that the reason for this was "suspicious activity," but in reality, this activity was due to me and my business partners using the account simultaneously to take advantage of a limited-time offer. There was absolutely no intent to manipulate or violate any rules.

My account is a crucial part of my daily business operations, and its closure has had a significant negative impact on my work. I reached out to customer service and explained the situation in detail, but they refused to reconsider their decision.

I am deeply disappointed with how my case has been handled. While I understand the importance of security on the platform, this situation could have been resolved with more flexibility, especially after I provided the necessary clarifications.

If this issue remains unresolved, I will be forced to stop using the platform and look for alternatives that are more understanding of users' needs.

My Advice: Be cautious when using this platform. If you encounter an issue, don’t expect flexible solutions or cooperation from customer service.

The most dubious cashback provider on the market. There are no clear conditions on the website and no response to queries. Whether you ever see your cashback (and in what amount) is completely random. I will delete my account.

Very reliable conversion of purchases into cashback. Always using the app and a browser without ad block.

This is the worst customer experience I have ever experienced. It is an app that assures cash back but I cannot enjoy such rewards as the account that I had and cancelled months ago with one of their partners Scoupy is not properly updated on their end. I have been trying to get in touch with their customer support but there seems to be only one person that seeds one email a day at noon, and they cannot really help in any way. really pity

I use it to get cashbacks from my online purchases. It requires some effort and many times you need to follow and file a request. But on general, it is reliable. I cannot complain since it is giving me some extra money return from my purchases, Although I don't understand why 😀. I also have the mobile app but I mostly use it over my desktop browser. I registered my bank account and I didn't come across any problems.

The app can be sometimes a bit difficult to navigate, but it works perfectly and fast! Overall the system is fantastic and valuable

Its all good. I like it

This is NOT a professional and trustworthy company! I tried using this platform and the results were mixed. However, I tried closing my account and stop the endless newsletters, but that is impossible. I contacted their support department and asked them to remove me from their mailing list and remove my account but they do not honor my requests and do not reply at all. Stay away from this site and find better deals elsewhere.

I still receive emails, even though I’ve unsubscribed multiple times. This is very frustrating and potentially illegal. The unsubscribe function in their emails does not work!

I still get e-mails, although I unsubscribed many times. This is very annoying and illegal in the EU, by the way.
Will keep reporting it as spam, but considering to report it to the GDPR, which can get quite expensive for the operator, but that will not be my business then.

2 time , i buy an ikea gift card , and 2 time after payment with trustly , i'm redirected to the website and the gift generation crashed.....

When i contact the support and i explain there reply to me like i'm stupid, and a 2 year old...
They completely ignored the fact that the website crash and there is an error and i have no gift card.
Here is my support conversation you can see how it go.... :
-Hello , i paid 500euro and error page and no gift card.
-Sir , you already receive 25 euro
-......that my last purchase 3 days ago, i made a NEW purchase and it crash AGAIN.
-its because we need to verify the payment...
-Wait i paid with trusly the payment is INSTANT , I ALREADY GOT THE LINK TO GENERATE MY GIFT CARD BUT IT CRASHED,what are you talking about......

just tell me sorry sir we will verify the error or unlock the gift card for you it will take 2-3 day but don't treat like stupid...on top of that i happen to work in IT i see the error the debug log(in console log) and also send it to them but also with the screenshot that the page crash and my payment proof(from n26)..and their reply is has not link whatsoever with the issue(site crash/no gift card)

Warning! Fraud!
I have collected cashback for more than 700 SEK.
When I was going to cashout 500 SEK (that was the maximum allowed at once), they declined the transaction. They sent me a request to provide proofs that the transactions were actually made. Strange, thought I. I sent them all the requested receipts. They answered back that now it's ok, so I could request cashout again. I did that. A few days later, they sent me basically the same request, namely to provide proofs that the transactions were made. I asked them which transactions did you mean now, as I already provided all the proofs in Ticket XXXX. They never replied back, just banned my account -- FOR NO REASON. And I lost >700 SEK cashback that I was eligible for.
I sent an email to the support team asking what happened and that I'm still willing to provide all the necessary documents. They just ignore me. No reply.

I DO NOT RECOMMEND this site, use Refunder instead, they are more serious and they do pay off. Even if they offer someone lower cashback but, as in my case, high cashback at Shopbuddies turned into 0. So think twice if you are going to use Shopbuddies, as potentially you'll get nothing back from them.

I have raised so many tickets for cashbacks that didn't get registered. Some still pending from a year ago. Still no response. Terrible.