ShopBuddies Reviews 

3,184
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Hello, I have an account with this company—specifically the UK version, not the NL one. I made significant purchases, but the cashback has not been paid yet. I contacted support, but to no avail. I... See more

Company replied

Rated 5 out of 5 stars

The app does exactly what it tells you it will. App usage is easy, you are informed correctly at every moment what things mean for you. Payout is usually quicker than the 7 days.

Rated 5 out of 5 stars

Best cashback site for me now. I tried quite a few as i purchase a lot of travelling related things so have an experience in this area. I found that biggers ones like Quidco or others are a bit stingy... See more

Company replied

Rated 1 out of 5 stars

I tried to withdrawal from my shopbddies account since more than 10 days but even the transaction not shown in the activity of my account. I tried to do another withdrawal, the system saying you nee... See more

Company details

  1. Money & Insurance

Written by the company

ShopBuddies is hét startpunt voor online shoppen met cashback. Met uitgebreide winkelinformatie, producttrends, inspiratie en cashback bij ruim 35.000 aangesloten webshops in Europa.


Contact info

3.4

Average

TrustScore 3.5 out of 5

3K reviews

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3.4

All reviews

(3,184)

276 reviews in the last 12 months

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Rated 1 out of 5 stars

Use cashbackXL.nl

Please note! Use cashbackXL instead of this dishonest site.

I contacted customer service because I couldn't make a transfer of more than 40€ to my account. They told me that it wasn't possible to make a transfer to another European country and instantly closed my account!?!!? Is this a joke? I could have been paid by gift card, but they preferred to steal my money by closing the account.

You're not professional, I use the XL cashback site in parallel and I've never had a problem, even for payments in Europe.

I'll never use your service again and I won't hesitate to post other negative comments.

May 22, 2024
Unprompted review
ShopBuddies logo

Reply from ShopBuddies

Hi,
Thank you for your review and sad to hear you are not happy about our service. It's not allowed to have multiple accounts in different cultures and you can only be a member of ShopBuddies.nl if you are living in The Netherlands. This is also mentioned in our terms and conditions. Could you please send an email to info@shopbuddies.nl, so I can check this for you?

Kind regards,
Tessa from team ShopBuddies

Rated 1 out of 5 stars

My cashback didn´t get registered

My cashback didn´t get registered, they said they will track it manually. They also told me they contacted Nord VPN. Nothin happened, one year!!! has passed. Still waiting for my cashback. I will never use them again and really can`t recommend shopbuddies!

April 19, 2023
Unprompted review
Rated 4 out of 5 stars

Cashback lost, I will never use it again (Solved)

(See update below)
_____
Orders don't get registered in the cashback system and the chrome extension doesn't work. There is no support to answer requests.
I will never use it again.
_____
Update: After publishing this review, the support answered by questions and I received the cashback.
I hope the support gets more reactive in the future. Also, I hope the chrome extension to be fixed is it's not working by now.
Thanks for handling my request.

February 29, 2024
Unprompted review
ShopBuddies logo

Reply from ShopBuddies

Hallo Issam,

Wir entschuldigen uns für die Unannehmlichkeiten. Wir haben inzwischen eine Lösung gefunden. Wir haben Sie darüber in Ihrem Ticket auf der Website informiert.

Mit freundlichen Grüßen,
Team ShopBuddies

Rated 1 out of 5 stars

I have a cashback open since Begin…

I have a cashback open since Begin december 2023. Opened 2 tickets but not resolved yet. Other cashback are just standing there.

December 6, 2023
Unprompted review
ShopBuddies logo

Reply from ShopBuddies

Hi Muhammad,

Thank you for your review. Could you please send a ticket to our customer service?

I like to hear from you.

Kind regards,
Emma from team ShopBuddies

Rated 1 out of 5 stars

Visit was recorded, but no claim

Visit was recorded, but no claim. Not sure how that could have happened. I have used other cashback sites before, only it happened to me once. And now again on ShopBuddies. Is it just a scam? What a waste of time.

December 17, 2023
Unprompted review
ShopBuddies logo

Reply from ShopBuddies

Hi,
Thank you for your review. Sad to hear you are not happy about our service. Can you please contact our customer service, so we can fix this for you?

Kind regards,
Emma from team ShopBuddies

Rated 1 out of 5 stars

Scam site wont allow you to withdraw

Signed up using facebook, earned alot of cashback and went to withdraw and just displayed error everytime wouldnt let me. Contacted support they said try logging in and out which i did only when you try logging in via fb is shows an error so now i cant even login anymore contacted support who said they where working on the problem that was 2 months ago......scam site wont let you withdraw any cashback

December 13, 2023
ShopBuddies logo

Reply from ShopBuddies

Hi Gary,

I am very sorry to hear you are having a bad experience with our platform. Unfortunately, in your case, there is a rare technical issue that our developers are trying to fix. My apologies for the inconvenience and the delay. Of course, your cashback is untouched and you will be able to withdraw it once the bug is sorted out.

Kind regards,

Ava, Team ShopBuddies

Rated 1 out of 5 stars

argument with customer service

argue with them every time I make a purchase with tesco, its very painful as the tracking doesnt work.

September 13, 2023
Unprompted review
ShopBuddies logo

Reply from ShopBuddies

Hi Henry,

Thank you for your review. I am very sorry to hear that you are disappointed with our customer service. Could you maybe send us an e-mail to let us know what happened? We would gladly help you.

Kind regards,

Ava, Team ShopBuddies

Rated 4 out of 5 stars

the problem was solved

the problem was solved and fixed, but the waiting time was very long.

April 6, 2023
Unprompted review
ShopBuddies logo

Reply from ShopBuddies

Beste Rafal T,
Wat vervelend om te horen dat je slechte ervaringen hebt met onze website. Ik wil het graag voor je oplossen. Zou je contact willen opnemen met onze klantenservice? Dan zoek ik het graag voor je uit. Je kunt een ticket sturen of mailen naar info@shopbuddies.nl. Ik hoor graag van je.

Groetjes,
Emma van team ShopBuddies

Rated 5 out of 5 stars

Très bon site!

June 18, 2023
Unprompted review
ShopBuddies logo

Reply from ShopBuddies

Merci pour votre commentaire positif ! Votre satisfaction est notre priorité et nous continuerons à vous offrir un large choix de partenaires et de bons plans de qualité. Merci encore et n'hésitez pas à nous contacter si vous avez des questions ou des suggestions.

Rated 5 out of 5 stars

Good platform, easy to use

Nothing else to say except that it's a great platform with a variety of deals and shops that you can get cashback from - which is great! Hopefully they can roll out english language option for the app but you can guess your way around pretty easily.

June 14, 2023
ShopBuddies logo

Reply from ShopBuddies

Hi Erin,
Thank you so much for your review. We will check your feedback.

Kind regards,
Emma, team ShopBuddies

Rated 5 out of 5 stars

Everything was good

Everything was good! I bought something from bol.com and got my cashback immediately:))

June 6, 2023
ShopBuddies logo

Reply from ShopBuddies

Hi Alina,
Thank you so much for your review!

Kind regards,
Emma, team ShopBuddies

Rated 5 out of 5 stars

Trusted site

Trusted site. They already paid 2 times.

April 1, 2023
ShopBuddies logo

Reply from ShopBuddies

Hi,
Thank you for your review!

Kind regards,
Tessa, team ShopBuddies

Rated 5 out of 5 stars

Discovered this cashback website by…

Discovered this cashback website by chance, and haven't regretted it for a second so far.
With just a few extra clicks, you can earn percentages back on your spending at affiliated websites.
And if ever a cashback is not registered (which is an exception), it is quickly rectified - with submitting the necessary supporting documents.

March 22, 2023
Unprompted review
ShopBuddies logo

Reply from ShopBuddies

Hi Wim,
Thank you for you review.

Kind regards,
Emma, team ShopBuddies

Rated 4 out of 5 stars

Very good cashback website

Very good cashback website
Very good cashback website. If a cashback is occasionally not registered, you can always enter a claim and they respond quickly :)

January 16, 2023
Unprompted review
ShopBuddies logo

Reply from ShopBuddies

Hi Wess,
Thank you for your review. Happy to hear this!

Kind regards,
Tessa, team ShopBuddies

Rated 4 out of 5 stars

Interesting offers with high cashback

There are several interesting offers with higher cashback than other companies. I'm now waiting for my latest shopping activates to be approved. Afterwards I hopefully would be able to request a withdrawal. There are a few technical difficulties regarding sign in. I also get offers to a second email never used for this company, where I seems to have a cashback, but hope to get this solved.

January 10, 2023
Unprompted review

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