shopfromapound Reviews 

50
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Do not use!! I used this site on the 7/4/20 and have still not received my goods, they haven't even been dispatched, i have contacted them 3 times now with no reply. Update... now june and still no o... See more

Rated 1 out of 5 stars

Terrible customer service, they did not ship my item. They were constantly unhelpful on the phone and never replied to my emails. Constantly lied about shipping my goods and were never able to provi... See more

Rated 5 out of 5 stars

Love this store. Really good range of products, found some products that I couldn't find at my local Poundland. I made a shipping mistake while ordering but customer service were quick to contact me a... See more

Company replied

Rated 1 out of 5 stars

When I opened the envelope I was astounded. All 4 packets were open, the packaging looked as though it had been trampled on by a heavy object, and it gave the impression that the purchase was not hew... See more

Company replied

1.5

Bad

TrustScore 1.5 out of 5

50 reviews

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1.5

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(50)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very pleased with goods and service.

I found this site by chance and decided to try it. I am very glad that I did. My order arrived, well packed, within days. The value, condition of goods and service were all very good. I will definitely be shopping with them again.

May 20, 2015
Unprompted review
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Reply from shopfromapound

Catherine thank you for taking the time to write a review about our company. We value the opinions of all our customers and will always strive to improve our service.

Rated 5 out of 5 stars

review

the products came well wrap and arrived as stated. good value for your money will use them again

May 20, 2015
Unprompted review
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Reply from shopfromapound

Thank you for the 5 Star review Vivienne. It is much appreciated that you have taken time out to write this review. We value your feedback.

Rated 5 out of 5 stars

5 Star all they way

Ordered a few items on line. Really cannot fault service at all. Godds arrived quickly and well packaged.

March 16, 2015
Unprompted review
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Reply from shopfromapound

Thank you Sally for your 5* review of our company. We very much appreciate you taking the time to write this review and we do hope that we can be of service to you again soon.

Sue
Shopfromapound

Rated 5 out of 5 stars

Good price,quality and service

Delighted with seller. Great price for hairspray. Fast delivery and good packaging. Would be happy to recommend to family's and friends.

March 13, 2015
Unprompted review
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Reply from shopfromapound

Thank you Mrs Leedham for your 5* review of our company. Our team makes every effort to ensure that our service meets with our customers requirements and we are therefore very pleased with your comments. Thank you once again.

Sue
Shopfromapound

Rated 5 out of 5 stars

would recommend - excellent service - WILL USE AGAIN

WEBSITE EASY TO USE, customer service 100% very helpful

January 14, 2015
Unprompted review
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Reply from shopfromapound

Thank you to Oakville Contractors for taking the time to review our company and give us a 5* rating. It is great for the team here to know that they are doing things right. Thank you once again.

Sue
Shopfromapound

Rated 5 out of 5 stars

shopfromapound

excellent service , highly reccommend

December 18, 2014
Unprompted review
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Reply from shopfromapound

Thank you Mr MacFarlane for your 5* review of our company. It is very kind of you to take the time to post this review and we hope we can be of service to you again soon.

Sue
Customer Services.

Rated 4 out of 5 stars

Radox Handwash (Blue)

**** V Good Prompt Service, recommended!

December 17, 2014
Unprompted review
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Reply from shopfromapound

Hi Daniel
Thank you for taking the time to review our company. Your feedback is valuable to us and the Team are grateful to you for your positive review.

Sue
Customer Services

Rated 5 out of 5 stars

wow great serives

all products in stock !

December 8, 2014
Unprompted review
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Reply from shopfromapound

Thank you Michael for your 5* review of our products and services. We continue to expand our product range and make every effort to ensure that only items we hold in stock are available to order on our site. Sometimes an error may occur but we will always advise you immediately should this happen. Once again thank you for taking the time to write your review.

Chris
Shopfromapound

Rated 4 out of 5 stars

shower spray

Good value product. I would like to see more clearly on the net your whole range of products, or highlighting particular bargains

December 6, 2014
Unprompted review
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Reply from shopfromapound

Thank you Mr Morse for taking the time to leave us a positive review. Your comments have been passed on to our development team and we continue to enhance our offering so that our customers are able to find the products they require when visiting our site. It is valuable for us to know what our customers are looking for and we would like to thank you once again for your review.

Chris
Shopfromapound

Rated 5 out of 5 stars

Excellent alround

Easy website. Fast delivery and well packaged. As described. Good price incl postage couldn,t be beaten. Very pleased.

December 4, 2014
Unprompted review
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Reply from shopfromapound

Thank you Steve for your very positive comments and the 5* review you have given us. It is very kind of our customers to take the time to review our company. The team take great pride in hearing that our customers are happy with our products and services. Thank you and we hope we can be of service to you again soon.

Chris
Shopfromapound

Rated 5 out of 5 stars

Very good

Small range of items, but they are cheap. Quick delivery. Many thanks

November 29, 2014
Unprompted review
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Reply from shopfromapound

Thank you Alan for your 5^ review of our company. We take great pride in our service to our customers. Our product range continues to grow and we now have almost 1000 different products in stock and our buyers are constantly sourcing quality brands so that we can offer our customers low prices and value for money. Thank you once again for your very positive comments.

Chris
Shopfromapound

Rated 5 out of 5 stars

Quick delivery good communication.

I was very pleased with the service I received. The items ordered arrived very quickly well packed. I was notified from the company when my order was sent. A very good experience will use again.

November 27, 2014
Unprompted review
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Reply from shopfromapound

We are very happy to learn that your shopping experience with us was positive. Thank you Jennifer for your 5^ review of our company. We hope we can be of service to you again. Thank you.

Chris
Shopfromapound

Rated 5 out of 5 stars

Great website, great customer service team aswell.

Great website, easy to use, fast quick delivery. Customer team great aswell. Keep up the good work

November 27, 2014
Unprompted review
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Reply from shopfromapound

Thank you Fay for your very positive comments and a 5* review. The team are delighted to hear your positive comments about our company. We hope we can continue to be of service to you. Thank you.

Chris
Shopfromapound

Rated 5 out of 5 stars

quality

Would definitely recommend this site to anyone , fast and reliable

November 22, 2014
Unprompted review
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Reply from shopfromapound

Thank you for taking the time to review our company. We are happy to learn that you are pleased with our products and service. Thank you for the very positive review.

Chris
Shopfromapound

Rated 5 out of 5 stars

A++++

It was a good offers on the website site will keep looking, it's fast delivery but you have to pay for it posting to you

November 21, 2014
Unprompted review
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Reply from shopfromapound

Thank you for your positive review of our company Daryl. We are pleased to hear your comments and hope we can be of service to you again soon.

Chris
Shopfromapound

Rated 5 out of 5 stars

Reliable and cost effective..brilliant!

This was the first time I had used 'shopfromapound' and I'm delighted to say I would recommend them without reservation.

November 16, 2014
Unprompted review
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Reply from shopfromapound

Thank you Penny for your 5* review of our company. It is great for our team to hear such positive comments from our customers. We hope we can be of service to you again.
Thank you once again.

Chris
Shopfromapound

Rated 1 out of 5 stars

Aspirin packets trashed

When I opened the envelope I was astounded. All 4 packets were open, the packaging looked as though it had been trampled on by a heavy object, and it gave the impression that the purchase was not hew stock.

November 16, 2014
Unprompted review
shopfromapound logo

Reply from shopfromapound

Hello David

Thank you for your review. We are most concerned that your order did not reach you in a first class condition. Please accept our apologies for this.

All our products are first rate and direct from the manufacturer. We do not stock any sub standard stock and it would appear that your package was damaged during transit. We would have hoped that you would have contacted us on receipt of your order to make us aware of the problem so that we could take the necessary steps to resolve the issue to your satisfaction.

We take Customer Service very seriously and would like to advise you that we will make a full refund to you for this order as we pride ourselves on the service we offer to our customers and we will also refer this to the courier company who delivered your order to you.

Kind regards.

Chris
Shopfromapound


Hi David

Your details have been passed to me by Chris in our Customer Services and I can confirm that we have now processed a full refund to you. Please check your statements to ensure that the refund has been credited to your account. The process usually takes 3-5 days.

Our apologies once again.

Kind regards.

Emma
Accounts

Rated 5 out of 5 stars

Impressive

Quickish delivery and packed well

November 11, 2014
Unprompted review
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Reply from shopfromapound

RobR Thank you for taking the time to give us your review. We are pleased to learn that you were happy with your order from us. We hope to be of service to you again soon.

Thank you.

Sue
Shopfromapound

Rated 5 out of 5 stars

Very good service

I m very happy

November 11, 2014
Unprompted review
shopfromapound logo

Reply from shopfromapound

Thank you Su for your 5* review of our company. we hope we can be of service to you again soon.

Thank you.

Chris
Shopfromapound

Rated 5 out of 5 stars

Outstanding customer service!

Order arrived pronto, had major problem with half of the order so emailed customer services straight away and received a reply within hours. Problem was delt with quickly and efficiently with no quibble. Will certainly buy from with confidence again as customer service has given me the reassurance to trust this company. Excellent quality items cheapest on Internet. Perfect, thank you!

November 8, 2014
Unprompted review
shopfromapound logo

Reply from shopfromapound

The 5* review you have given us is very much appreciated. Thank you Scott for taking the time to review our company.

We pride ourselves on our Customer Service and I am pleased that we were able to resolve the situation to your satisfaction. Thank you again.

Chris
Shopfromapound

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