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Shophealthypetz Reviews 

68
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TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, most reviewers were unhappy with their experience overall. People frequently complained that customer support completely ignored their emails and failed to provide any assistance when urgent problems arose. Consumers also reported being enrolled in unwanted recurring subscriptions, which they did not explicitly approve. Furthermore, shoppers experienced very frustrating delivery delays, leaving them waiting weeks for items that often arrived damaged. Some reviewers were happy with the actual formula, explaining that it effectively helped improve their dogs' skin conditions. Pet owners happily mentioned seeing a massive, noticeable reduction in persistent itching and fantastic recovery in coat health.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, showing a sharp division in customer experiences. While... See more

Order

Users describe ambiguous interactions with order processes, frequently highlighting unexpected subscriptions... See more

Quality

Consumers find quality to be positive, noting that their dogs experience less itching, better coats, and... See more

Response time

Clients share negative opinions on response_time, consistently reporting a complete lack of replies to their... See more

Subscription

People report negative experiences with subscriptions, consistently highlighting frustration over being... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Absolutely terrible. I bought a bottle of the collagen in good faith with the 3 months no quibble money back guarantee. It's made my dogs itching much worse and I have emailed the company 3 times (the... See more

Rated 4 out of 5 stars

Oliver has had "hot spots" for the last few years. This meant going to the vet and $$$$$ spent trying to clear up the situation. So far this year he hasn't had the urge to lick his feet as he did in t... See more

Rated 4 out of 5 stars

I gave my dog the reccomended dosage every day which helped with his itching. I believe the product is good but I was not happy with the customer service. My last order I received was received damaged... See more

Contact info

2.7

Poor

TrustScore 2.5 out of 5

68 reviews

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2.7

All reviews

(68)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

this company is good to work with, and very quick to respond if any issues

Started seeing some improvement in Marilyn's symptoms, then got the third order, and the formula had changed. Right away emailed healthypetz help team, first Hailey then worked extensively with Arelie. So very professional and helpful. Got everything back on track, the right formula again, so we are hoping to get back on track with Marilyn again. Would recommend this product for sure.

April 5, 2026
Unprompted review

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