shopmedvet.com Reviews 75

Rebecca was very helpful. She allowed me to ask as many questions as need and even gave me time to look up some of the information she needed. It was a good experience.

Quick response and very helpful! Smooth ordering process!

Rebecca did a fine job getting my shipments in order.

Surprised/Confused after seeing so many 1 Star reviews because my experience was the polar opposite. I placed my order for a box of syringes Thursday, December 21st and received it on the 27th. When you take into consideration all the extra packages being shipped for Christmas, 6 days isn’t bad. Customer service was also great. When I placed my order I requested information regarding the cost of expedited shipping and received a call early the following morning. I would absolutely recommend this company to someone else and I’ll will certainly be doing business with them again.

Rebecca was able to quickly and expertly provide the necessary information. We need more Rebeccas in the world.

Qucik's response from an actual human. They provided me with the info needed, and I was on my way.

Their shipping is fairly quick. I have purchased over 5 times from them with absolutely no issues. They definitely are a trusted seller.

The people that work there and the products that I receive have been exemplary there is absolutely nothing wrong that I can think of with these people they are an excellent service and they bright light to the community to us people who need to rescue animals when needed and have the products come from MedVet. They have for surprise me for years on how quickly they get the products to you and to me and I am just happy that they are around and that they produce a great product and I want to tell them thank you thank you from the bottom of my heart you guys are awesome

This is my first experience and I can say I am so pleased with the service. I ordered online and everything was correct when I received it after a few days. I ordered two type of needles and I received exactly what was posted online. The value, the online ordering and shipment time was Excellent. I will definitely do business with them only from now on. Thank You shopmedvet.com! I received Excellent Service.

This company of thieves have given me the worst customer experience I have ever had when working with a business. I simply wanted to return an order I made with them and get a refund. THATS IT. ALL I WANTED WAS A SIMPLE REFUND. However, Dan and Liz have lied through their teeth to me through this entire process. It amazes me that anyone would hire these clowns.

I had to call them on 6 separate occasions just to get a return slip even sent to me. SIX!!!! Each call before that telling me that they would send it to me by the end of the day. What a load of **** that was. I had to call them EVERYDAY until they finally did their job EVEN THOUGH they have a 30-Day Money Back Guarantee.

After I sent back the unopened, undamaged, completely fine products, still not a dime has been returned to me. Even after I called Dan back asking where my refund is. Still nothing. These people are liars and thieves.

Avoid this tragic excuse for a business at all costs. Don't even risk it. The reason you're even looking here is because your gut is giving you a bad feeling about them. Trust your gut.

I cant even begin to explain the horrible customer service and the incompetentcy of this company and the manager "Dan." They clearly don't care about their customers after they take your money. I got the run around for weeks just for Dan to be disrespectful and condescending. Thats what you get for giving this company your business.

When I needed help, I used there chat feature and within 3 minutes my issues were fixed. Great people

Rebecca was very helpful. She let me know about the current status of my order and provided me good options as fast as possible

Lizz answered all my questions and send what I requested right away.

I order needles on April 24 and was still waiting for their delivery on May15th. This was an item I needed asap.

They were very good at canceling the order.

Difficulty in dealing and payment methods no. I recommend this store

Allison was very helpful and answered all my questions.

Very good selection and price.

Great selection, competitive pricing, and customer service is always attent and helpful. I’ve been using them for about 2 years and continue to be a frequent and loyal client.