Slow reaction to shipping and slow reaction from local support when things go south. The service is great as long as it works, but it has some glitches, hopefully it will run smoother in the future.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Some issues with the Swedish phone system. But when using the Danish phone number everything worked. Also a bit confusing information on the homepage, both Thursday and Friday stated as weekly shippin... See more
Company replied
First and foremost, there are a number of issues with the website that made ordering difficult. The translations seem rough, and in some places, it wasn't even translated. I read the website... See more
Company replied
Lost three packages, impossible to deal with, the fastest thing they ever did was cancel my account, very rude, wanting all the time to make excuses for non performance. Lost a part that I looked for... See more
Company details
Written by the company
ShopUSA fraktar dina online inköp från USA till Sverige. Det förekommer att webbutiker i USA inte kan/ vill skicka varor till Sverige. Men med ShopUSA kan du handla i alla webbutiker, inklusive de som inte kan skicka till Sverige. Detta görs genom att dina inköp skickas till vår fraktterminal i USA. Det är ganska enkelt och du anger bara din ShopUSA-adress som leveransadress när du genomför ditt köp i den amerikanska webbutiken. Vi kommer då att få ditt paket och skicka paketet hem till dig i Sverige. Vi hanterar också tull och moms så att du inte behöver hantera det själv. Vi erbjuder låga fraktpriser med vår sampackningsservice via Express, flyg- och båtfrakt. Börja din amerikanska shopping idag och få din inköp fraktade till Sverige enklare och utan tullproblem.
Contact info
Frydenlundsvej 30, 2950, Vedbæk, Denmark
- 08-52 50 39 80
- se@shopusa.com
- www.shopusa.se
2.2
Poor
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb, nothing negative to remark
Super fast delivery, very good service. Only ++
January 30, 2017
Unprompted review
Reply from ShopUSA Sverige
Hej Svante
Tack för ditt omdöme Bästa Hälsningar Jonel ShopUSA.
Smooth and easy
I made my orders and they where collected and shipped all together.
No problems at all, thank you
April 28, 2015
Unprompted review
Reply from ShopUSA Sverige
Hej Tony
Tack för ditt omdöme.
Bästa Hälsningar Jonel ShopUSA Sverige
Excellent service
ShopUSA handled my orders from Amazon.com perfectly. Though I had 6 different orders, they still managed to get everything together in the same shipping container and deliver it in good time.
Their communication about the shipping was also superb.
Very satisfied.
March 25, 2015
Unprompted review
Reasonable pricing and high service!
Fast and accurate shipping when air is chosen! Excellent boat service for chemicals like engine oil or larger objects! Both services are reaonsable priced! In other words, ShopUSA has finally put an end to neverending discussions with suppliers that want's to make their profit on overseas shipping!
January 30, 2015
Unprompted review
perfect..
easy to contact, always answer..i got my pakage from usa to sweden in perfect way
April 4, 2014
Unprompted review
Excellent
Used ShopUSA and are very satisfied with the service given. Everything went smothly and the box was delivered on time.
September 24, 2013
Unprompted review
Excellent service !
Works perfect every time, with personal service when you have questions or want to change something later. ShopUSA helps you always in the best way, highly recommended!! Thanks ShopUSA!!
August 23, 2013
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.