Showershopuk Reviews 

478
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Firstly my original order went missing. I contacted customer services and they were very helpful. because they was out stock for the part I ordered they sent me a more expensive replacement at no extr... See more

Rated 5 out of 5 stars

Easy to order - delivery on time - shame that the installer (me) took longer than normal to fit. This was supposed to be easy fit for an existing triton shower. All the hole fixings were in the wrong... See more

Rated 5 out of 5 stars

Needed a shower unit quickly, oredered, queried deliverly with Lee, Lee promised delivery on certain day, unit came as promised - plus was best price on internet. Great value -great service......... See more

Rated 5 out of 5 stars

I needed to check the diameter and thread width of a shower part. The staff could not have been better and were able to give me all the required details immediately. I have subsequently purchased ot... See more

Company details

  1. Bathroom Remodeler

Information provided by various external sources

ShowerShopUK have been trading on ebay for 7 years and have now taken strides forward to launch our online shop as well as branching out to amazon.co.uk.We aim to be the complete Shower Shop stocking all your shower related products from the most modern Thermostatic Mixer shower to the smallest accessory. Our items are reasonably priced and good quality. Our product catalogue will be updated and changing from day to day so if there is not what you are looking for today, then come back tomorrow or get in contact as we may have it waiting to be added.


Contact info

4.8

Excellent

TrustScore 5 out of 5

478 reviews

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4.8

All reviews

(478)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service at a competitive rate.

From the moment I 'phoned showershop to enquire about purchasing a replacement shower I was impressed. The contact on the 'phone was well informed and helpful.
The shower was delivered the next day and even though I was out it was deliverd to my neighbour.

I was unaware the shower had been delivered and when I enquired why I had not received the shower they were extremely helpful.

February 17, 2012
Unprompted review
Rated 5 out of 5 stars

Great Seller

The hose I purchased was the cheapest I could see. It's in service and works very well. no problems Does what it says on the box! Delivery was much quicker than shown on the listing

February 17, 2012
Unprompted review
Rated 5 out of 5 stars

Triton T80Z - Best Price. Great Service

Needed a new shower. Shop prices ridiculously high. Hunted online found Showershopuk on Ebay. Best price we could find. Company has deservedly good reviews. Delivery was fast. Item arrived in good condition. Installed and using it. Brilliant shower. No problems. Would recommend both the company and the shower.

February 17, 2012
Unprompted review
Rated 2 out of 5 stars

defective shower curtain pole - telescopic

The first telescopic shower curtain pole I ordered arrived in good time and swell packaged. However, it was stuck in the wider pole and when I trurned it it seemed to 'snap' - not what I would expect as I exerted minimal pressure. Followed the leaflet instructions to the letter but there was no telescopic spring back action so item was useless. As no telephone contact I had the frustration of emailing the company - who rang me back when I was unavailable. A short time later they rang me back however - before I had a chance to do so. The lady on the telephone was pleasant and helpful and quickly arranged the courier collection of the defective item and sent out a new one - which arrived the next day and I was impressed. Several days later I opened the package and the whole scenario has started for a second time! The inner rod does not move out of the wider one - this time I am not going to touch it. As no telephone number for help - (I stupidly did not keep a record of the telephone number they called me on - incidentally - I had had to get that via 1471 because the lady in the office asked me on her message to call them.. but left no telephone number!) I now have to email the company AGAIN and as I am going out this will possibly hang over into next week (today is a Friday.) I am not at all satisfied with the rig marole one has to go through to contact this company - and the impossibility of doing so over the telephone. It may be more convenient for the company - but certainly isn't for a very frustrated customer. Sadly I cannot recommend buying a telescopic shower curtain pole from this company.

February 17, 2012
Unprompted review
Rated 5 out of 5 stars

excellent service.

The product was well described, then it was quickly delivered in good packaging. All in all an excellent service Thank you

February 17, 2012
Unprompted review
Rated 5 out of 5 stars

quality

Great quality item.Very fast delivery on the item and helpful seller.Really pleased with the purchase and will deal with them again

February 17, 2012
Unprompted review
Rated 5 out of 5 stars

Did exactly what they said!

Ordered some items from stock at a good price with Special Delivery and they arrived before 9am the next morning! One quick 'phone placed the order then I was kept informed with confirmation, payment and despatch emails through the day. Even got a 10% discount code for next order. On this basis I would recommend highly!

January 13, 2012
Unprompted review
Rated 1 out of 5 stars

very unhappy customer

I got my original order very quickly although one part had to be exchanged as it did not fit where it should. But, subsequently wrong parts were delivered for my shower door, ie the top rollers. I have phoned on numerous occasions and emailed. I eventually had a telephone response with a message promising to replace asap but nearly 3 weeks down the line this has not happened. The doors are in place but they are dangerous and cannot be used by the 90 year old man and his 87 year old wife. Where do I go from here?

I am very unhappy with this situation.

December 13, 2011
Unprompted review
Showershopuk logo

Reply from Showershopuk

These doors have a spring loaded roller for use on the bottom of the door so that it can be swung free allowing easy cleaning. Apparently these were not fitted correctly and a second set was sent out via Royal Mail after early communication with the customer. Apparently these did not arrive and a second set was delivered by personal courier on a weekend. In the meantime, the customer had ordered the wrong tray, which we exchanged at our own cost (even though it was not our fault) - a fact that appears to have got lost along the way.

Rated 4 out of 5 stars

quick and reliable service , would use this company again

My old shower head broke and I needed a replacement quickly. I came across this showershop online and was genuinely delighted to find a shower head that was virtually identical to the original head but by a different company, and guess what - it was less than £10 including postage. Pretty amazing given that the company who manufacture my shower wanted £34 & money for postage. I am not one to wax lyrical about companies normally but the service was very fast and the packaging so heavyweight that the post office would have had to work hard to break the packet or the goods! the shower head slotted on and actually gives a better flow than the old one. One happy customer!

October 27, 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Great product great communications super fast delivery good quality well packaged fantadtically priced couldnt ask for any more from them.

October 26, 2011
Unprompted review

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