Shumaila’s London Aesthetic and Laser Clinics Reviews 2,576

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 406 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and caring approach, making them feel comfortable and well-informed throughout their treatments. The service is frequently described as excellent, with many people noting significant positive results from various treatments, including hair restoration, laser, and skin care. Reviewers also appreciate the overall user experience, highlighting the efficiency and the positive atmosphere at the clinics. However, some customers also noted issues with specific treatments not yielding the expected results, such as tattoo removal or chemical peels. A few other people also felt that the hygiene standards were not always met.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

Clients share positive opinions on service, often highlighting the relaxed atmosphere and friendly staff who... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the friendly,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are happy with the results of various... See more

Product

Consumers are highly satisfied with the product, reporting positive outcomes from various treatments. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love Shumaila’s. I’ve been doing my PRP sessions and LLT treatments here for the past few months, and I can genuinely see such a difference my hair now feels thicker, fuller, and so much... See more

Company replied

Rated 5 out of 5 stars

I’ve had such a great experience at Shumalia’s Hammersmith branch. I’ve been doing hair exosomes, red light therapy, and Minoxidil, and the results have been amazing so far. The team is so warm,... See more

Company replied

Rated 5 out of 5 stars

I met Bushra when I started my laser treatment at the Chigwell clinic a few months ago. She was very friendly and approachable, which made me feel comfortable right away. I chose her to carry out my... See more

Company replied

Rated 5 out of 5 stars

Shumaila staff at the Chigwell branch are friendly, very professional and know what they a are doing. I went with skin concerns and they recommended the right treatments (things I didn't even know abo... See more

Company replied


Company details

  1. Laser Hair Removal Service
  2. Medical Center
  3. Private Hospital
  4. Skin Care Clinic
  5. Weight Loss Service
  6. Wellness Center

Written by the company

Shumaila’s Skin & Laser Clinic, founded in 2005 in East London, has grown substantially over the years. With nine branches across London and Essex, including prestigious locations like Gants Hill, Ilford, Seven Kings, Loughton, Woodford Green, East Ham, Upminster, Hammersmith, and Colchester, we have established ourselves as a leader in skincare services. Committed to excellence, we prioritize delivering exceptional services to our valued clients, employing only the highest quality products and brands. Through partnerships with industry leaders, our clinic offers a comprehensive range of services tailored to address diverse skincare needs. From skin treatments to hair regrowth solutions, hair removal procedures, and body contouring treatments, we strive to provide personalized care and optimal results. Renowned for our association with esteemed brands, including those specializing in skin treatments, hair regrowth, hair removal, and body contouring, we uphold the highest standards of quality and efficacy in all our services


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Even my hExceptional Care Beyond Expectationseart was so full

Even my heart was so full, seeing how the staff took their time with me and explained everything in detail. Things I thought I wouldn’t be able to do, they patiently advised me on and encouraged me throughout the process. It was truly one of the best experiences I’ve had, especially after waiting such a long time for this opportunity. They genuinely gave me their time, and not only did they meet the timeframe they promised, they completed everything ahead of schedule. It was simply amazing.

December 27, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Esnest ,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Friendly

Friendly, very knowledgeable staff who put me at ease through the whole experience.
Good after care with contact everyday to check in and see how things were going.

November 15, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Mohammed,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Great service

The surgery was very smooth and the doctors were very nice and provided brilliant service. The after service is brilliant as i have been looked after quite well and what ever i needed help with i was always helped by the doctors

December 6, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Haseeb,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

I visited Shumaila Loughton branch.I…

I visited Shumaila Loughton branch.I done
my eye brow, electrol and Laser.
They all girls fantastic, Kinds , care and professional vey soft spoken.
Each time I visited I am very happy,
Can you please say my thanks to Sakshi, sweetly and Filza.

January 12, 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Nuzhat,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 4 out of 5 stars

Hydra facial experience

Once again Rabia went over the expectation when I did the hydra facial treatment. My face was glowing and totally detox after the treatment. I could feel the difference straight away. Well done Rabia

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

I always come here for my eyebrows

I always come here for my eyebrows. Sakshi usually does my eyebrows and she always does a great job.

January 10, 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Nay,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Good afternoon im very happy with the…

Good afternoon im very happy with the Sakshi she's absolutely very professional person she's knows exactly how to waxing my back all done ✔️ 😄 😊 ☺️ 💖 next time im gonna come back with Sakshi again

January 10, 2026
Unprompted review
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Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Hristomir,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 1 out of 5 stars

Skin damaged

I undertook a course of six chemical peels, spaced every two weeks, after being advised during consultation and promised that this treatment would get my skin clear.
Unfortunately, my skin has significantly worsened following the course. Before treatment my acne was mild and stable; after completing all six sessions I have been left with widespread inflammation and persistent breakouts, which has been distressing and is not what was represented to me at consultation. It is now about 10 weeks since my last chemical peel and my skin is still has breakouts all over my face, they also damaged my skin barrier.
I contacted the clinic directly with before-and-after photos to request a refund and appropriate resolution, but have not taken any accountability.

I am writing this review to help protect anyone else who may look into this clinic for help.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

I had laser treatment at the Loughton

I had laser treatment at the Loughton, Essex branch with Simran. Simran is always excellent and proficient. She is patient and is kind. An exceptional therapist.

January 9, 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Laxmi,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Bushra

Bushra, Colchester branch did a perfect job
My facial skin tag is gone for good ☺️

Will come back for more treatment

January 8, 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Moses,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Huma

I taking sessions of hydra facial classic. And I have great experience with them. I'm really satisfied with it . Specially with staff huma , she is really kind and explain everything very well.

January 3, 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Palwinder,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Great brow technician

Great brow technician, very happy thank you.

December 17, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Caroline,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

I have had two sessions of a bio peel…

I have had two sessions of a bio peel for my ingrown hairs around my knees with Simran. I have struggled with this for years and after two sessions I have seen a huge reduction. I am so happy with the results so far ! 100% recommend

December 27, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Valued Customer,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

I had my cyst surgery at Shumaila’s…

I had my cyst surgery at Shumaila’s London Clinic in Colchester, and I’m extremely pleased with my experience. Dr Hameed is an exceptionally gentle, expert, and wise cosmetic surgeon, he was highly professional and reassuring throughout, making me feel completely at ease.
A special thank you to Nazia (head of treatment) from the Upminster branch, who arranged my initial assessment and whose calm attitude, genuine reassurance, and the way she took time to explain everything really put me at ease and gave me the confidence to go ahead with the procedure.
On the day of surgery, I was made to feel very comfortable, and everything went smoothly. Dr Ayesha, who assisted Dr Hameed, was constantly calming and reassuring, which made a huge difference. The staff were all lovely, caring, and professional, and the nurse removed my sutures completely painlessly during my follow-up visit. A big thank you as well to Abdul, the Colchester branch manager, who was extremely kind and supportive.
I truly felt cared for from start to finish and would highly recommend Shumaila’s London Clinic. 💙

November 15, 2025
Unprompted review
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Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Iram,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Azima was very professional and…

Azima was very professional and friendly. A nice, clean environment.

December 16, 2025
Unprompted review
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Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Hannah,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

The staff in the Hammersmith clinic are…

The staff in the Hammersmith clinic are all so friendly and kind. Simi my practitioner had been incredible. She always puts me at ease and makes me feel so comfortable. She listens to what you want to achieve and is generally amazing!

December 17, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Quilly,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

My name is Doris and I’ve always had a…

My name is Doris and I’ve always had a great and relaxed time working with shumaila staff especially my last visit 3 weeks ago when Dr. Zunera attended to me. She was professional and exceptional. She made my visit and treatment worthwhile.

December 5, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Valued Customer,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Excellent Service

Navdeep Kaur is extremely caring and professional. She understand her patients and give her best services to get the best results.

According to me, she is the best at Shumailas Eastham. She is indeed a valuable asset for the Clinic.

December 15, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Dr Iftekhar,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Simmy is fantastic at both lasering and…

Simmy is fantastic at both lasering and microneedling helping me reduce my visible scars from acne. She describes the process and the carries it out with due care and diligence

December 14, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Bill,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Always great service

Always great service! Love my LVL

December 13, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Nicole,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

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