Shumaila’s London Aesthetic and Laser Clinics Reviews 2,576

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 406 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and caring approach, making them feel comfortable and well-informed throughout their treatments. The service is frequently described as excellent, with many people noting significant positive results from various treatments, including hair restoration, laser, and skin care. Reviewers also appreciate the overall user experience, highlighting the efficiency and the positive atmosphere at the clinics. However, some customers also noted issues with specific treatments not yielding the expected results, such as tattoo removal or chemical peels. A few other people also felt that the hygiene standards were not always met.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

Clients share positive opinions on service, often highlighting the relaxed atmosphere and friendly staff who... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the friendly,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are happy with the results of various... See more

Product

Consumers are highly satisfied with the product, reporting positive outcomes from various treatments. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love Shumaila’s. I’ve been doing my PRP sessions and LLT treatments here for the past few months, and I can genuinely see such a difference my hair now feels thicker, fuller, and so much... See more

Company replied

Rated 5 out of 5 stars

I’ve had such a great experience at Shumalia’s Hammersmith branch. I’ve been doing hair exosomes, red light therapy, and Minoxidil, and the results have been amazing so far. The team is so warm,... See more

Company replied

Rated 5 out of 5 stars

I met Bushra when I started my laser treatment at the Chigwell clinic a few months ago. She was very friendly and approachable, which made me feel comfortable right away. I chose her to carry out my... See more

Company replied

Rated 5 out of 5 stars

Shumaila staff at the Chigwell branch are friendly, very professional and know what they a are doing. I went with skin concerns and they recommended the right treatments (things I didn't even know abo... See more

Company replied


Company details

  1. Laser Hair Removal Service
  2. Medical Center
  3. Private Hospital
  4. Skin Care Clinic
  5. Weight Loss Service
  6. Wellness Center

Written by the company

Shumaila’s Skin & Laser Clinic, founded in 2005 in East London, has grown substantially over the years. With nine branches across London and Essex, including prestigious locations like Gants Hill, Ilford, Seven Kings, Loughton, Woodford Green, East Ham, Upminster, Hammersmith, and Colchester, we have established ourselves as a leader in skincare services. Committed to excellence, we prioritize delivering exceptional services to our valued clients, employing only the highest quality products and brands. Through partnerships with industry leaders, our clinic offers a comprehensive range of services tailored to address diverse skincare needs. From skin treatments to hair regrowth solutions, hair removal procedures, and body contouring treatments, we strive to provide personalized care and optimal results. Renowned for our association with esteemed brands, including those specializing in skin treatments, hair regrowth, hair removal, and body contouring, we uphold the highest standards of quality and efficacy in all our services


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful staff

Staff are friendly, helpful and flexible. I've used a range of services for the last few years and will continue to use!

October 30, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Laur,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Felt Valued

At first I was very nervous but the staff was very friendly and made me feel comfortable Abdul needs a special mention here as his presence really helped me cop with the situation over there. I felt valued being a patient there.
Really appreciate everyone’s effort in making this so easy for me.
Thank you !

October 18, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Thank you so much for your lovely feedback! We’re really happy to hear that you felt comfortable and well-supported during your visit. Our team always aims to create a calm and reassuring environment, and it means a lot to know that Abdul was able to make a positive difference to your experience.

We truly appreciate your kind words and the trust you placed in us.
If you ever need anything in the future, we’re always here to help.

Thank you once again
Shumaila

Rated 5 out of 5 stars

I’ve been getting my laser done here…

I’ve been getting my laser done here for a year and it’s honestly amazing. I’ve had body laser done from various other places but no place has shown me results the way this place has! I honestly recommend Tania, I always get my laser done from her she’s the best!!!

October 29, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Aliyah,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

I absolutely love Shumaila’s

I absolutely love Shumaila’s. I’ve been doing my PRP sessions and LLT treatments here for the past few months, and I can genuinely see such a difference my hair now feels thicker, fuller, and so much healthier. The team is super professional, friendly, and always make me feel comfortable. Couldn’t recommend them enough if you’re looking to improve your hair health.

October 29, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Prazita,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Waxing

Great service!

October 28, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Valued customer,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Bushra is great

Bushra is great, knows what she’s doing very well and always makes me feel comfortable and give good advice and recommendations on treatment based on my skins needs

October 28, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Hajra,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Client-centred Care

I have been with Shumaila’s Colchester branch for 5 months already for my laser treatment due to stubborn underarm hair that has affected my confidence since I was a youngster. And I have been greatly satisfied so far with the results! Bushra, my laser practitioner is very thorough and demonstrates extensive knowledge of her craft.

October 28, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Anna,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Bushra is amazing very attentive to…

Bushra is amazing very attentive to needs and understanding

October 27, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Kulsuma,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I honestly can’t recommend Simi enough for my laser treatments! From the very first session, she made me feel so comfortable and at ease — which can be such a big thing when you’re getting laser done. She’s incredibly professional, but also genuinely warm and friendly, which makes the whole experience so much better.

The results have been amazing — I’ve noticed such a big difference since starting with her, and my skin has never looked or felt this good. You can tell straight away that she really knows her stuff; she’s super knowledgeable and takes the time to explain everything clearly, so you always know what’s happening and why.

On top of that, she’s also brilliant at eyebrows. Every time I leave an appointment, I feel so confident because she goes that extra mile to make sure everything is perfect. You can tell she genuinely cares about her clients and takes pride in giving the best service possible.

If you’re thinking about laser or any beauty treatments, Simi is 100% the person to go to. She’s experienced, caring, and truly dedicated to her work. I always look forward to my appointments with her and couldn’t be happier with the results!

October 26, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Sophia,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

I have very good experience here

I have very good experience here. I met mina she has done my hydra facial and drip. She is very kind and professional. Thank you so much Mina.

October 26, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Valued customer,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Ambar

Ambar. Very relaxing and comforting

October 25, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Enrico,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Fantastic service at Shumaila’s Colchester

Dr Ayesha, Colchester branch, is a great practitioner. I’ve been having laser hair removal with Dr Ayesha and her attention to detail and her reassurance is wonderful. I would highly recommend Dr Ayesha and her colleagues at Shumaila’s Colchester for all your beauty needs. Thanks Dr Ayesha 🩷

October 25, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Soniaw,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Caring

Caring, friendly professional staff , I’m really happy with the clinic and staff .

October 25, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Marjana,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

My eyebrow journey with Shumailas…

My eyebrow journey with Shumailas Clinic was exceptional. From start to finish, they provided incredible support and care. The team treated me so well, assisting me with every aspect of the process and ensuring I was comfortable and well-cared for, even after the surgery. I highly recommend this clinic to anyone seeking similar treatments. They truly prioritise their customers well-being, not just in the short term but throughout the entire journey. I am especially grateful to Abdul, who was the best. His daily help, advice, and support were invaluable. Thank you so much for everything!

October 12, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Thank you so much for sharing your kind words and wonderful experience! 🌟
We’re truly delighted to hear that your eyebrow journey with Shumaila’s Clinic was so positive. Our entire team is passionate about providing exceptional care and ongoing support, so it’s amazing to know you felt looked after throughout every step.

Your appreciation means a lot to all of us — and I’m personally very grateful for your kind mention. It was a real pleasure being part of your transformation and seeing your confidence grow.

Wishing you continued happiness with your results, and we’re always here whenever you need us again. 💫

Warm regards,
Shumaila

Rated 5 out of 5 stars

I done my treatment with rabia she is…

I done my treatment with rabia she is very professional and i love my hydrafacial I highly recommended shumaila.

October 24, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Danna,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Shumaila Chigwell branch

Shumaila staff at the Chigwell branch are friendly, very professional and know what they a are doing. I went with skin concerns and they recommended the right treatments (things I didn't even know about), they took their time to talk me through the treatments, time to consider and answer all my questions. I get a range of treatments and recommend them all highly, in particular Bushra at the Chigwell branch who is very patient and knowledgeable. My skin is always glowing, its tightened and wrinkles are massively reduced. I feel 10 years younger.

October 9, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Bee,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Great service from Mandeep

I have an underlying medical condition - I came here because the site is very clean and they are very thorough with their pre-checks.

I was seen by Mandeep for a Hollywood and she noticed the skin tags on my neck that I'd developed in pregnancy. I'd tried to get them removed via the NHS but had no luck. Mandeep talked me through the different options available and I had them removed on the same day. Quick and painless!

She also gave detailed info on aftercare.

October 12, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Lukshana,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Rabia has been my skin specialist since…

Rabia has been my skin specialist since I started at Shumailas and she has transformed my skin for someone who has acne scarring and pigmentation

October 21, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Reshma,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

The transplant procedure was quite…

The transplant procedure was quite simple.
I didn’t expect I would recover after the surgery within 7-8 days.
Abdul was really helpful he was helping a lot during the surgery and after the surgery.
Abdul checked up on me every single day and taken care of the wash procedure.

October 18, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Tanjim,
Thank you so much for sharing your experience! 🌟
We’re delighted to hear that your transplant procedure went smoothly and that your recovery was quicker than expected. Our goal is always to make every patient feel supported throughout the entire journey, from surgery to aftercare.

It means a lot to know that Abdul and team were able to provide the care and attention you needed. We truly appreciate your trust and kind words, and we’re looking forward to seeing your final results soon!

Warm regards,
Shumaila

Rated 5 out of 5 stars

best salon- highly recommend Tania

I’ve been coming here for around 2 years for my laser appointments and hydrafacial by Tania. Honestly shes the best 10/10 , makes me feel so comfortable and gives me the best treatments and advice. She is so thorough and precise with everything and I will always come back to her and recommend her to everyone!! Everyone here is really nice too Esme always welcomes me kindly

October 21, 2025
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Fatima,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look