ShuWish UK Reviews 214

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Very dissapointed as no refund despite sending by Fedex on 3rd January. The Fedex was delivered and signed for. I Have sent emails which are never answered and phone does not accept calls! I see ot... See more

Company replied

Rated 1 out of 5 stars

Bought a clutch bag and shoes from this company, they looked great and the shoes were a good fit, however, within 5 minutes of wearing them the heel came off the shoe. The company have sinse ignored m... See more

Company replied

Rated 1 out of 5 stars

non-existent costumer service. I ordered a clutch bag from them a couple of months ago and returned it 2 days after receiving it because I changed my mind , I sent the bag back to the return address a... See more

Rated 5 out of 5 stars

Great shoes & bags at good value prices. Fast & free delivery with good communication for tracking. Didn't have to return anything so can't comment on that but will be buying from shuwish again. A wo... See more

Company details

  1. Shoe Store

Information provided by various external sources

We are small family owned business based in Liverpool, UK. We specialize in Ladies high heel and platform shoes. Our goal is to provide safe and easy online shopping experience for everyone shopping at ShuWish.com. If you have any questions or problems, please do not hesitate to contact us and we will do our best to help you :)


Contact info

1.6

Bad

TrustScore 1.5 out of 5

214 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Really nice shoes that are a perfect…

Really nice shoes that are a perfect fit. I’m a size 3 and they are true to size. I ordered them on the Wednesday for a wedding on the Saturday and they were with me by the Friday!
I would definitely buy from this company again. 😊

May 6, 2018
Unprompted review
Rated 5 out of 5 stars

Ordered a bag and shoes on Tuesday

Ordered a bag and shoes on Tuesday, they arrived on Thursday, beautifully packaged, in perfect condition. Shoes fitted almost perfectly,
(Size 5, just need a heel grip), the bag colour matches perfectly. Very good service, excellent product!

May 5, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent choice

Excellent choice, price and speed of delivery. Product arrived packed like you’d expect for shoes ten times the value. All round very pleased

May 5, 2018
Unprompted review
Rated 1 out of 5 stars

Service diabolical- I paid extra for a…

Service diabolical- I paid extra for a 24 delivery and they arrived well over 24 hours extremely disappointing - your tracking service is less than adequate

May 5, 2018
Unprompted review
ShuWish UK logo

Reply from ShuWish UK

It is clearly explained on our website. 24 hour - or next day delivery, means that the item will be dispatched on the same day until 3PM or on the next working day if order was placed after 3PM. We have a courier collection at 4PM and no orders can physically be dispatched after this time. Your order will then (and was) be delivered by the end of the next working day. I hope this clarifies everything.

Rated 5 out of 5 stars

Pretty pink shoes

Great service. Good communication. Quick delivery. Packaged well. Shoes are lovely. Couldn’t find anything like them anywhere else and at such a reasonable price.

April 5, 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic!

Absolutely fantastic!! Love the shoes so much, the colour is amazing! I made a silly mistake with choosing the size but i emailed the services and had a quick response and fixed the issue immediately. Couldn't be happier!! Thank you!

April 4, 2018
Unprompted review
Rated 5 out of 5 stars

Fabulous!

The shoes and matching handbag arrived really quickly. They were well packaged with each shoe in it's own little bag and an extra set of heels.
They fit superbly and the colour was exactly what I wanted.
Have already recommended this site to friends.
Thanks!

March 5, 2018
Unprompted review

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