ShuWish UK Reviews 214

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Very dissapointed as no refund despite sending by Fedex on 3rd January. The Fedex was delivered and signed for. I Have sent emails which are never answered and phone does not accept calls! I see ot... See more

Company replied

Rated 1 out of 5 stars

Bought a clutch bag and shoes from this company, they looked great and the shoes were a good fit, however, within 5 minutes of wearing them the heel came off the shoe. The company have sinse ignored m... See more

Company replied

Rated 1 out of 5 stars

non-existent costumer service. I ordered a clutch bag from them a couple of months ago and returned it 2 days after receiving it because I changed my mind , I sent the bag back to the return address a... See more

Rated 5 out of 5 stars

Great shoes & bags at good value prices. Fast & free delivery with good communication for tracking. Didn't have to return anything so can't comment on that but will be buying from shuwish again. A wo... See more

Company details

  1. Shoe Store

Information provided by various external sources

We are small family owned business based in Liverpool, UK. We specialize in Ladies high heel and platform shoes. Our goal is to provide safe and easy online shopping experience for everyone shopping at ShuWish.com. If you have any questions or problems, please do not hesitate to contact us and we will do our best to help you :)


Contact info

1.6

Bad

TrustScore 1.5 out of 5

214 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Be careful if you need to return anything...

the shoes are lovely - great choice and lovely, BUT I had to return 2 pairs as they were too big - got no response until I emailed to find out where my refund was only for them to refund for one pair of shoes and are now arguing that they had no proof that I had returned BOTH pairs - even though both were in the same parcel .... do I have a photo of the parcel??? still trying to get a refund for the other pair .... VERY ANGRY - they are making me feel like I am trying to ripe them off .. not the other way around!!!

August 1, 2018
Unprompted review
ShuWish UK logo

Reply from ShuWish UK

Unfortunately, we have only received one pair of shoes from you. Leaving angry reviews doesn't change this. If you are certain that you have sent two pairs, and the other pair has been lost in transit, you need to contact the courier that you used for shipping and file a claim. I hope this helps.

Rated 1 out of 5 stars

Avoid!!

Bought a clutch bag and shoes from this company, they looked great and the shoes were a good fit, however, within 5 minutes of wearing them the heel came off the shoe. The company have sinse ignored my emails and outreach attempts on social media sites. Very disappointing,would not recommended.

July 26, 2018
Unprompted review
ShuWish UK logo

Reply from ShuWish UK

We always reply to our emails. You can also give us a call within business hours and we would be happy to help.

Rated 2 out of 5 stars

everything was absolutely fine…

everything was absolutely fine initially, and if it hadn't been for the need to return the item ordered as it was the wrong size, the company would have received 5 stars. I return the item 7 days ago be recorded delivery, requesting an exchange, but have not received an acknowledgement of any description

July 20, 2018
Unprompted review
ShuWish UK logo

Reply from ShuWish UK

Your replacement order has been dispatched as soon as we received the shoes back, delivered on 26th of July. I hope you are happy with the shoes now :)

Rated 5 out of 5 stars

Ordered shoes and clutch bag for…

Ordered shoes and clutch bag for wedding. Not only was choice of styles and colors excellent and prices very good - my order was delivered very quickly - I live in France and was expecting this too be lengthy. Delighted with the goods, packaged and presented beautifully. Thoroughly recommended.

July 10, 2018
Unprompted review
Rated 5 out of 5 stars

Fab shoes, great price

The shoes that I ordered which are the Black shimmering low kitten heel peep toe sling back party sandals for £24.95, arrived really quickly and I was amazed by the quality. They look more expensive than they actually were, and they are really comfortable. I would definitely recommend this site.

July 4, 2018
Unprompted review
Rated 5 out of 5 stars

Handbag was lovely and shoes were…

Handbag was lovely and shoes were great, just what I wanted for my daughters Wedding, however they did come up on the small size. Rang the contact number as they are literaly 20 minutes by car away from me, gentleman I spoke to was great, he arranged to have a bigger size available for me to exchange and try on at their premises. Went the following day and couldn’t be happier with my experience, very friendly owners. Size up fitted like a dream. Highly recommend.

June 9, 2018
Unprompted review

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