While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and the excellent selection available. Many people also commend the fast and efficient delivery service, with orders often arriving quickly and well-packaged. The service provided is frequently described as outstanding, and the staff are noted for being helpful, knowledgeable, and friendly. However, some customers were dissatisfied with the condition of "open box" items, reporting deeper marks and dirt than advertised. Additionally, a few people mentioned experiencing issues with staff responses when addressing these concerns.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the wide selection of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Service

People report positive experiences with service. Customers consistently praise the speedy, efficient, and... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team as helpful,... See more

Order

Reviewers mention positive feedback about their orders. Customers consistently praise the quick processing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Signal Sounds Are Great! Delivery: Sent the same day and arrived the next. Range: Pretty much all the big brands and good selection of boutique gear. Extras: Excellent range of secondhand gear, a... See more

Rated 5 out of 5 stars

Signal Sounds is hands down the best place ever for music gear. Their selection of instruments and modules is fantastic — they always have something new and interesting in stock. The prices are really... See more

Rated 5 out of 5 stars

Before New Year I decided to build a “Swiss-army knife” modular synth and found all the modules I needed at Signal Sounds. Everything was in stock, I paid online and collected the order лично from... See more

Rated 5 out of 5 stars

I was searching for a specific pair of Genelec studio monitors that appeared to be out of stock most everywhere and found them at Signal Sounds who I had not bought from before. A quick enquiry befo... See more


Company details

  1. Musical Instrument Store
  2. Music Store
  3. Used Musical Instrument Store

Written by the company

At Signal Sounds, we’re all about helping you make noise your way. Whether you're diving into modular for the first time or expanding your setup, we've curated a selection of gear that inspires creativity—from unique Eurorack modules to standout studio essentials. Most things come with a 2-year warranty and 30-day money back guarantee! What makes us different? We focus on quality, character, and the kind of gear you don’t see everywhere. We’re also musicians ourselves, so we get it—you want tools that spark ideas, not just take up rack space. We’re always happy to chat gear, recommend modules based on your setup, or just talk synths.


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent store!

Absolutely excellent store with great expertise and incredible customer service. They went above and beyond to get me a replacement product after my initial order got lost by the postal service. I will definitely be returning here for my future purchases, thanks a lot!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Non delivery

Hi there. I was provided a photograph from the courier where he tried to delivered my parcel but it was not my address. I don't know where he was trying to deliver to.
I have received a refund as the item was not delivered to me here at my registered address. I thank Signal Sound for having their systems together.

February 23, 2026
Rated 5 out of 5 stars

Your dealing with the best !

I have been dealing with these guys since they first set out providing dedicated eurorack and synthesiser goodness. I have never had a bad experience, always super helpful, attentive, and totally. Customer focused. Latest transaction was for an Expert Sleepers Disting NT, a fantastic module, shipped and delivered promptly.

February 23, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look